Last checked from Exotel official status page 1 min. 30 sec. ago
Exotel Status
Is Exotel down?
Minor Exotel outage
AI-driven customer experience for enhanced engagement.
Not working for you?
StatusGator reports that Exotel is currently experiencing a partial outage. There are confirmed issues with Contact Center — On-Prem (ECC 4.x) - App4, Contact Center — On-Prem (ECC 4.x) - App24, and Contact Center — On-Prem (ECC 4.x) - App16, but all other components are operational.
Exotel service health
This chart represents Exotel service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Exotel status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Exotel issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Exotel?
Exotel outage map
Explore our interactive Exotel outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Exotel outages, giving you a clear view of performance and downtime trends.
Looking to track Exotel downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
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- Keep your team informed
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Recent Exotel outages and issues
Follow the recent outages and downtime for Exotel in the table below.
If you're experiencing a problem now, check the current Exotel status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Minor incident
|
2m |
Warn
|
|
|
Minor incident
|
10m |
Warn
|
|
|
Minor incident
|
5m |
Warn
|
|
|
Minor incident
|
1h 20m |
Warn
|
|
|
Minor incident
|
10m |
Warn
|
Incident name
Minor incident
Duration
2m
Start
Severity
Warn
Incident name
Minor incident
Duration
10m
Start
Severity
Warn
Incident name
Minor incident
Duration
5m
Start
Severity
Warn
Incident name
Minor incident
Duration
1h 20m
Start
Severity
Warn
Incident name
Minor incident
Duration
10m
Start
Severity
Warn
Get notified about Exotel outages
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See Exotel status on your status page
You can also monitor any service or website on your status page
Exotel components
View details of the current Exotel status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Exotel is down or
facing partial disruptions.
| Component name | Status |
|---|---|
| Exotel Andhra Pradesh |
Up
|
| Exotel App1 |
Up
|
| Exotel App10 |
Up
|
| Exotel App11 |
Up
|
| Exotel App13 |
Up
|
| Exotel App14 |
Up
|
| Exotel App15 |
Up
|
| Exotel App16 |
Warn
|
| Exotel App17 |
Up
|
| Exotel App24 |
Warn
|
| Exotel App4 |
Warn
|
| Exotel App5 |
Up
|
| Exotel App8 |
Up
|
| Exotel App9 |
Up
|
| Exotel Dashboard (my.exotel.com) |
Up
|
| Exotel Delhi |
Up
|
| Exotel Fusion |
Up
|
| Exotel Gujarat |
Up
|
| Exotel Incoming SMS |
Up
|
| Exotel India |
Up
|
| Exotel India (IN1) |
Up
|
| Exotel Indonesia (ID1) |
Up
|
| Exotel International |
Up
|
| Exotel Karnataka |
Up
|
| Exotel Kerala |
Up
|
| Exotel Madhya Pradesh |
Up
|
| Exotel Mumbai |
Up
|
| Exotel Outgoing SMS |
Up
|
| Exotel Pune |
Up
|
| Exotel Rajasthan |
Up
|
| Exotel Saudi Arabia (SA1) |
Up
|
| Exotel Tamil Nadu |
Up
|
| Exotel UAE (AE1) |
Up
|
| Exotel West Bengal |
Up
|
Get notified about Exotel outages
Stay updated with instant alerts for Exotel outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Exotel outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Exotel along with other services and websites
StatusGator monitors over 9,510 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Exotel status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Exotel on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our Exotel status page integration
Exotel (AI-driven customer experience for enhanced engagement) is a a Telephony, Communications, and AI solution that StatusGator has been monitoring since June 2026. Over the past 9 days, we have collected data on on more than 225 outages that affected Exotel users. When Exotel publishes downtime on their status page, they do so across 45 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Exotel down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Exotel is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Exotel to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Exotel outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Exotel is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Exotel is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Exotel posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Exotel enters a pre-planned maintenance window, keeping you up to date.
-
Status Messages
When Exotel posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Exotel has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Exotel has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Exotel outages
Stay updated with instant alerts for Exotel outages by signing up now!
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Granular monitoring of Exotel components.
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