Is Files EU (Germany) Region down?
Current Files EU (Germany) Region status is UP

We checked the official Files EU (Germany) Region Status Page 22 sec. ago. Learn more
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Recent Files EU (Germany) Region Outages and Issues

Follow the recent outages and downtime for Files EU (Germany) Region in the table below.

Start Time

Type

Length

Message

Details

May 01, 2024 18:45 UTC

WARN

5 minutes

HTTPS outage for sites using the ExaVault host key without a Custom Domain for users in non-US regions

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Start Time

May 01, 2024 18:45 UTC

Type WARN
Affected Components

Singapore Region

Web Interface

Australia Region

EU (Germany) Region

UK Region

Japan Region

Canada Region

Message

HTTPS outage for sites using the ExaVault host key without a Custom Domain for users in non-US regions

Details

Investigating - ExaVault is a service that was acquired by Files.com. A small percentage of former ExaVault customers are still using the ExaVault host key after their migration to Files.com. If your site was not migrated from ExaVault, or if you no longer use the ExaVault host key, this incident does not affect you. This incident only affects users connecting to Files.com from non-US regions.We are currently investigating an incident causing an HTTPS outage for sites that use the ExaVault host key without a Custom Domain for users in non-US regions. This incident does not affect other services like unencrypted HTTP, FTP or SFTP. At this time, we believe that all network services are up in our US region. May 01, 2024 - 11:42 PDT

October 20, 2023 17:40 UTC

WARN

30 minutes

EU (Germany) Region Only: Delays and Errors Related to Certain Background Processing

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Start Time

October 20, 2023 17:40 UTC

Type WARN
Affected Components

EU (Germany) Region

Web Interface

Core Services / API

Message

EU (Germany) Region Only: Delays and Errors Related to Certain Background Processing

Details

Investigating - EU (Germany) only: We are investigating elevated error rates related to certain background processing performed as part of the core Files.com file transfer pipeline in the EU (Germany) region. Impacted functions of Files.com include file transformations such as zip/unzip, GPG, preview generation, and file statistics calculation such as MD5.This situation should not impact customers at all unless they have files stored in the EU (Germany) region.This situation should not affect real-time operations such as the Files.com API, FTP, SFTP, AS2, and other operations where Files.com acts as a server.We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience. Oct 20, 2023 - 10:40 PDT

1 status change in the last 24 hours

Files EU (Germany) Region status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 5 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Files EU (Germany) Region Outage and Status History

We've been monitoring Files EU (Germany) Region outages since February 16, 2022.
Here's the history of service outages we've observed from the Files EU (Germany) Region Status Page:

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Files EU (Germany) Region Status Page Integration

Files EU (Germany) Region is a CMS and CDN solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 87 outages that affected Files EU (Germany) Region users. When Files EU (Germany) Region publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Files EU (Germany) Region to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular cms services monitored on our platform. We've sent more than 300 notifications to our users about Files EU (Germany) Region incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Files EU (Germany) Region is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Files EU (Germany) Region is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Files EU (Germany) Region posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Files EU (Germany) Region enters a pre-planned maintenance window, keeping you up to date.

Since Files EU (Germany) Region publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Files EU (Germany) Region posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Files EU (Germany) Region has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Files EU (Germany) Region has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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