Is Files SFTP down?
Current Files SFTP status is UP

We checked the official Files SFTP Status Page 1 min. 24 sec. ago. Learn more
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Recent Files SFTP Outages and Issues

Follow the recent outages and downtime for Files SFTP in the table below.

Start Time

Type

Length

Message

Details

January 12, 2024 21:05 UTC

DOWN

10 minutes

Performance Degradation and/or High Error Rates

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Start Time

January 12, 2024 21:05 UTC

Type DOWN
Affected Components

FTP/FTPS

Remote Server Integrations (Sync and Mount)

SFTP

WebDAV

Web Interface

Core Services / API

Background Jobs, including Sync and Webhooks

Message

Performance Degradation and/or High Error Rates

Details

Investigating - We are investigating a major performance degradation and/or elevated error rates that is affecting all Files.com core and auxiliary services in all regions.We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience. Jan 12, 2024 - 13:01 PST

December 05, 2023 14:25 UTC

WARN

20 minutes

SFTP Service in the USA Region Service Outage

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Start Time

December 05, 2023 14:25 UTC

Type WARN
Affected Components

SFTP

Message

SFTP Service in the USA Region Service Outage

Details

Identified - We are continuing to investigate this issue. We identified a configuration error. We have made a change that we believe has solved this configuration error. SFTP issues may be resolved for some connections.We will post an update as soon as the issue has been identified and a fix is being implemented. If you need additional assistance, please do not hesitate to contact our Customer Support team by email. Thank you for your continued patience. Dec 05, 2023 - 06:23 PST

May 09, 2023 00:15 UTC

WARN

25 minutes

SFTP, FTP/FTPS, WebDAV Service Degraded

See more
Start Time

May 09, 2023 00:15 UTC

Type WARN
Affected Components

FTP/FTPS

SFTP

WebDAV

Message

SFTP, FTP/FTPS, WebDAV Service Degraded

Details

Investigating - FTP/FTPS, SFTP, WebDAV only: We are investigating elevated error rates on these services on Files.com in all regions.This incident does not impact other network services such as API, AS2, and others.We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience. May 08, 2023 - 17:12 PDT

May 05, 2023 22:25 UTC

WARN

5 minutes

All Regions: Major Network Outage

See more
Start Time

May 05, 2023 22:25 UTC

Type WARN
Affected Components

Core Services / API

FTP/FTPS

SFTP

WebDAV

Web Interface

Message

All Regions: Major Network Outage

Details

Update - We are continuing to investigate the DNS issue causing Files.com sites to be inaccessible for some users. We will post an update as soon as the issue has been identified and a fix is being implemented. If you need additional assistance, please do not hesitate to contact our Customer Support team by email. Thank you for your continued patience. May 05, 2023 - 14:03 PDT

November 28, 2022 20:30 UTC

WARN

5 minutes

Connectivity Issues to Files.com

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Start Time

November 28, 2022 20:30 UTC

Type WARN
Affected Components

SFTP

Core Services / API

FTP/FTPS

Web Interface

Message

Connectivity Issues to Files.com

Details

Investigating - We are actively investigating connectivity issues to the Files.com platform. We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience. Nov 28, 2022 - 12:28 PST

2024-04-11 04:08:52 UTC UTC

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2024-04-11 04:08:52 UTC UTC

STATUS

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2024-04-11 04:08:52 UTC UTC

STATUS

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2024-04-11 04:08:52 UTC UTC

STATUS

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2024-04-11 04:08:52 UTC UTC

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Sign Up for More Files SFTP History

StatusGator has about 2 years of Files SFTP status history.

No outages or status changes in the last 24 hours

Files SFTP status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Files SFTP Outage and Status History

We've been monitoring Files SFTP outages since February 16, 2022.
Here's the history of service outages we've observed from the Files SFTP Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Files SFTP Status Page Integration

Files SFTP is a CMS and CDN solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 87 outages that affected Files SFTP users. When Files SFTP publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Files SFTP to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular cms services monitored on our platform. We've sent more than 300 notifications to our users about Files SFTP incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Files SFTP is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Files SFTP is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Files SFTP posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Files SFTP enters a pre-planned maintenance window, keeping you up to date.

Since Files SFTP publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Files SFTP posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Files SFTP has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Files SFTP has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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