Is Gainsight down?
Current Gainsight status is UP

We checked the official Gainsight Status Page 1 min. 58 sec. ago. Learn more
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Recent Gainsight Outages and Issues

Follow the recent outages and downtime for Gainsight in the table below.

Start Time

Type

Length

Message

Details

January 19, 2023 20:02 UTC

WARN

about 5 hours

Partial Impact of Gainsight Home

See more
Start Time

January 19, 2023 20:02 UTC

Type WARN
Affected Components

Gainsight Application

Message

Partial Impact of Gainsight Home

Details

Investigating - Some customers may be experiencing an error when on Gainsight Home. We are aware of the issue and acting to correct it. More information will be available here soon. Jan 19, 2023 - 19:59 UTC

January 14, 2023 03:02 UTC

MAINT

about 4 hours

Gainsight US Backend Data Store Maintenance: Saturday, 14th January 2023

See more
Start Time

January 14, 2023 03:02 UTC

Type MAINT
Affected Components

Gainsight Application

Data Processor Queue

Rules Engine Queue

Message

Gainsight US Backend Data Store Maintenance: Saturday, 14th January 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 14, 2023 - 03:00 UTC

September 20, 2022 13:22 UTC

WARN

about 2 hours

Rule Processing Delays

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Start Time

September 20, 2022 13:22 UTC

Type WARN
Affected Components

Rules Engine Queue

Message

Rule Processing Delays

Details

Investigating - Our rule processing infrastructure is running behind which is causing delays in the processing rules. No data has been lost and we are investigating. Sep 20, 2022 - 13:20 UTC

September 08, 2022 22:18 UTC

WARN

about 12 hours

Delays in Journey Orchestrator

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Start Time

September 08, 2022 22:18 UTC

Type WARN
Affected Components

Gainsight Application

Message

Delays in Journey Orchestrator

Details

Investigating - We are investigating an issue with the Journey Orchestrator service. We have just placed Journey Orchestrator in a hold state as we work on identifying the issue. Sep 08, 2022 - 22:16 UTC

June 14, 2022 16:07 UTC

WARN

25 minutes

Investigating Elevated Error Rates

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Start Time

June 14, 2022 16:07 UTC

Type WARN
Affected Components

Gainsight Application

Message

Investigating Elevated Error Rates

Details

Investigating - We are investigating an increase in error rates and latency. We will update when we have more information. Jun 14, 16:07 UTC

2023-02-06 06:44:57 UTC UTC

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2023-02-06 06:44:57 UTC UTC

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2023-02-06 06:44:57 UTC UTC

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2023-02-06 06:44:57 UTC UTC

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2023-02-06 06:44:57 UTC UTC

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StatusGator has about 1 year of Gainsight status history.

Gainsight Components and Services

View details of the current Gainsight status below.

Name

Status

Details

Gainsight CS US1 Application

UP See more

Gainsight CS US2 Application

UP See more

Gainsight US1 Data Ingestion Queue

UP See more

Gainsight US1 Data Processor Queue

UP See more

Gainsight US1 Rules Engine Queue

UP See more

Gainsight US2 Data Ingestion Queue

UP See more

Gainsight US2 Data Processor Queue

UP See more

Gainsight US2 Rules Engine Queue

UP See more

No outages or status changes in the last 24 hours

Gainsight status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gainsight Outage and Status History

We've been monitoring Gainsight outages since February 3, 2022.
Here's the history of service outages we've observed from the Gainsight Status Page:

February 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,650 status pages

About Our Gainsight Status Page Integration

Gainsight is a CRM, IT, and Project Management solution that StatusGator has been monitoring since February 2022. Over the past about 1 year, we have collected data on on more than 15 outages that affected Gainsight users. When Gainsight publishes downtime on their status page, they do so across 8 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Gainsight to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Gainsight incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gainsight is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gainsight is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gainsight posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gainsight enters a pre-planned maintenance window, keeping you up to date.

Since Gainsight publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gainsight posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gainsight has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gainsight has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Gainsight down today?

According to its status page Gainsight is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Gainsight is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Gainsight is having issues?

There are two main options: You can check the Gainsight status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Gainsight status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Gainsight status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Gainsight customer support while checking everything on your side. You can also try Tweeting at them via @gainsighthq on Twitter. Or visit their official status page or website:

Where do you get the official Gainsight status?

We use the official Gainsight status page. Here are links to their status page and other helpful links.

Gainsight Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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