Is Google Workspace Support down?
Current Google Workspace Support status is UP

Summary: Google Support Chat is not displaying all available languages as having chat support available
Description: We are experiencing an intermittent issue with Google Workspace Support.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Customers will occasionally not see chat support as available for their language.
Workaround: Refreshing Support Chat may work.

We're aware of a problem with Google Calendar affecting a significant subset of users. We will provide an update by Nov 3, 2022, 1:00 AM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Calendar, but are seeing error messages, high latency, and/or other unexpected behavior. Due to time zone changes in Mexico taking effect from 2022-10-30 (**Chihuahua specifically**), your Google Calendar may: - Show the wrong time with the red bar on Calendar Web; - Have the wrong times for single events, recurring events, or appointments - Affect RSVP responses for recurring events**
Google engineers are working on a mitigation which is expected to complete by Wednesday, 2022-11-02 17:00 US/Pacific. **Mitigation** - If single events appear at the wrong time, manually move the events to the right time. - If recurring events appear at the wrong time, you can make nearly any modification to the series, like adding a space to the summary, and it should fix the events that appear at the wrong time after the transition.
**Important:** Making a modification will also reset any event in the series that had specific changes so that it matches the original event. Some examples of one-off changes that will reset include single events that: - were moved to a different time - included other attendees - had a different summary
Attendees of recurring events may also see that events they accepted are no longer accepted or that events they declined are no longer declined.
If recurring events appear at the wrong time for some guests, any update to the original event should fix the series for the owner and all of the guests.
We expect to resolve the problem affecting a significant subset of users of Google Meet at Nov 4, 2022, 8:00 PM UTC. Please note that this time frame is an estimate and may change. We will provide more information by Wednesday, 2022-11-02 7:00 PM UTC on progress of the mitigation.
Customer Symptoms: Some users of Meet iOS app may be unable to complete Phone Number registration and as a result can not use calling features.
The affected users should still be able to join Meet sessions No workaround at this time.

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but may experience delays in sending or receiving messages. Users are unable to create Japanese and English chat cases with Google Workspace Support from the chat flow in the Admin Console.
We are currently troubleshooting the issue. Unknown at this time.
We're aware of a problem with Google Calendar affecting a significant subset of users. We will provide an update by Nov 3, 2022, 1:00 AM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Calendar, but are seeing error messages, high latency, and/or other unexpected behavior. Due to time zone changes in Mexico taking effect from 2022-10-30 (**Chihuahua specifically**), your Google Calendar may: - Show the wrong time with the red bar on Calendar Web; - Have the wrong times for single events, recurring events, or appointments - Affect RSVP responses for recurring events**
Google engineers are working on a mitigation which is expected to complete by Wednesday, 2022-11-02 17:00 US/Pacific. **Mitigation** - If single events appear at the wrong time, manually move the events to the right time. - If recurring events appear at the wrong time, you can make nearly any modification to the series, like adding a space to the summary, and it should fix the events that appear at the wrong time after the transition.
**Important:** Making a modification will also reset any event in the series that had specific changes so that it matches the original event. Some examples of one-off changes that will reset include single events that: - were moved to a different time - included other attendees - had a different summary
Attendees of recurring events may also see that events they accepted are no longer accepted or that events they declined are no longer declined.
If recurring events appear at the wrong time for some guests, any update to the original event should fix the series for the owner and all of the guests.
We expect to resolve the problem affecting a significant subset of users of Google Meet at Nov 4, 2022, 8:00 PM UTC. Please note that this time frame is an estimate and may change. We will provide more information by Wednesday, 2022-11-02 7:00 PM UTC on progress of the mitigation.
Customer Symptoms: Some users of Meet iOS app may be unable to complete Phone Number registration and as a result can not use calling features.
The affected users should still be able to join Meet sessions No workaround at this time.

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. The Google Workspace users may experience errors when trying to contact us via chat. We're investigating the issue. The users may experience "Something went wrong, please try again" error

We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. Support Systems Salesforce (Vector) case updates from portal fails with row lock error. Retry after some time after the error is seen