Is Groove down?
Current Groove status is UP

We checked the official Groove Status Page 8 min. 4 sec. ago. Learn more
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Recent Groove Outages and Issues

Follow the recent outages and downtime for Groove in the table below.

Start Time

Type

Length

Message

Details

August 22, 2022 18:00 UTC

WARN

about 1 hour

Knowledge base display / slow loading issue

See more
Start Time

August 22, 2022 18:00 UTC

Type WARN
Affected Components

Knowledge Bases

Message

Knowledge base display / slow loading issue

Details

Investigating - Knowledge bases hosted by Groove may be experiencing slow loading or display issues. Our team is actively investigating the issue. Aug 22, 12:57 GMT-05:00

March 26, 2022 06:00 UTC

MAINT

about 4 hours

Database maintenance scheduled for Saturday, March 26

See more
Start Time

March 26, 2022 06:00 UTC

Type MAINT
Affected Components

Reports API

Web App

Inbox API

Knowledge Bases

Message

Database maintenance scheduled for Saturday, March 26

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 26, 01:00 GMT-05:00

December 22, 2021 12:52 UTC

DOWN

about 2 hours

Connectivity issues

See more
Start Time

December 22, 2021 12:52 UTC

Type DOWN
Affected Components

Inbox API

Knowledge Bases

Reports API

Web App

Message

Connectivity issues

Details

Investigating - We are currently experiencing major connectivity issues related to an Amazon Web Services issue. We are investigating ways of coming back online as soon as possible. Dec 22, 07:48 GMT-05:00

September 04, 2021 16:46 UTC

MAINT

10 minutes

Planned Maintenance

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Start Time

September 04, 2021 16:46 UTC

Type MAINT
Affected Components

Reports API

Knowledge Bases

Inbox API

Message

Planned Maintenance

Details

Update - We have completed the database updates for canned replies. Groove is now accessible, though canned replies may be unavailable for a short period. Sep 4, 11:42 GMT-05:00

September 04, 2021 15:45 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

September 04, 2021 15:45 UTC

Type MAINT
Affected Components

Reports API

Knowledge Bases

Message

Planned Maintenance

Details

Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Sep 4, 10:42 GMT-05:00

2022-12-05 17:28:58 UTC UTC

STATUS

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2022-12-05 17:28:58 UTC UTC

STATUS

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2022-12-05 17:28:58 UTC UTC

STATUS

? minutes

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2022-12-05 17:28:58 UTC UTC

STATUS

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2022-12-05 17:28:58 UTC UTC

STATUS

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Sign Up for More Groove History

StatusGator has over 1 year of Groove status history.

No outages or status changes in the last 24 hours

Groove status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Groove Outage and Status History

We've been monitoring Groove outages since March 14, 2021.
Here's the history of service outages we've observed from the Groove Status Page:

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

June 2022

May 2022

April 2022

  • Up

  • Warn

  • Down

  • Maintenance

February 2022

January 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,570 status pages

About Our Groove Status Page Integration

Groove is a CRM, IT, and Project Management solution that StatusGator has been monitoring since March 2021. Over the past over 1 year, we have collected data on on more than 31 outages that affected Groove users. When Groove publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Groove to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Groove incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Groove is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Groove is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Groove posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Groove enters a pre-planned maintenance window, keeping you up to date.

Since Groove publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Groove posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Groove has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Groove has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Groove down today?

According to its status page Groove is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Groove is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Groove is having issues?

There are two main options: You can check the Groove status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Groove status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Groove status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Groove customer support while checking everything on your side. You can also try Tweeting at them via @Groove on Twitter. Or visit their official status page or website:

Where do you get the official Groove status?

We use the official Groove status page. Here are links to their status page and other helpful links.

What are the most popular Groove components?

When was the last time Groove was down?

Groove Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,570 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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