Last checked from Helpshift Pre-issue flow official status page 3 min. 43 sec. ago
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Report an issueThis chart represents Helpshift Pre-issue flow service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Helpshift Pre-issue flow status data.
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We've been monitoring Helpshift Pre-issue flow outages since May 18, 2020. Here's the history of service outages we've observed from the Helpshift Pre-issue flow Status Page
Follow the recent outages and downtime for Helpshift Pre-issue flow in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Delay in Chat Experience
|
4h 35m |
Down
|
|
|
Server Maintenance
|
2h |
Maint
|
|
|
Database Maintenance
|
30m |
Maint
|
|
|
Database Maintenance
|
29m |
Maint
|
|
|
Helpshift Scheduled Server Maintenance
|
30m |
Maint
|
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Start monitoring for freeHelpshift Pre-issue flow is a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since May 2020. Over the past over 4 years, we have collected data on on more than 444 outages that affected Helpshift Pre-issue flow users. When Helpshift Pre-issue flow publishes downtime on their status page, they do so across 35 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Helpshift Pre-issue flow to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Helpshift Pre-issue flow incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Helpshift Pre-issue flow is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Helpshift Pre-issue flow is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Helpshift Pre-issue flow posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift Pre-issue flow enters a pre-planned maintenance window, keeping you up to date.
When Helpshift Pre-issue flow posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Helpshift Pre-issue flow has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Helpshift Pre-issue flow has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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