Is Helpshift down?
Current Helpshift status is up

We checked the official Helpshift Status Page 4 min. 2 sec. ago. Learn more

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Recent Helpshift Outages and Issues

Follow the recent outages and downtime for Helpshift in the table below.

Start Time

Type

Length

Message

Details

June 30, 2022 12:52 UTC

WARN

19 minutes

Issue with TBD Auto assignment

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June 09, 2022 12:36 UTC

WARN

about 1 hour

Issue with Email Service

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May 05, 2022 11:06 UTC

WARN

about 1 hour

Webchat loading issue

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May 05, 2022 10:36 UTC

WARN

20 minutes

Webchat loading issue

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April 28, 2022 15:36 UTC

WARN

5 minutes

Issue with Dashboard loading

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2022-07-03 15:30:25 UTC UTC

STATUS

? minutes

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2022-07-03 15:30:25 UTC UTC

STATUS

? minutes

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2022-07-03 15:30:25 UTC UTC

STATUS

? minutes

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See more

2022-07-03 15:30:25 UTC UTC

STATUS

? minutes

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See more

2022-07-03 15:30:25 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Helpshift History

StatusGator has about 2 years of Helpshift status history.

No status changes in the last 24 hours

Helpshift status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
1,680 status pages

Supported Features

We support the following features in our integration with the Helpshift status page:

If Helpshift is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Helpshift is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Helpshift posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift enters a pre-planned maintenance window, keeping you up to date.

Since Helpshift publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Helpshift posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Helpshift has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Helpshift has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Helpshift down today?

According to its status page Helpshift is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Helpshift is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Helpshift is having issues?

There are two main options: You can check the Helpshift status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Helpshift status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Helpshift status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Helpshift customer support while checking everything on your side. You can also try Tweeting at them via @helpshift on Twitter. Or visit their official status page or website:

Where do you get the official Helpshift status?

We use the official Helpshift status page. Here are links to their status page and other helpful links.

Helpshift Down?

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