Follow the recent outages and downtime for Helpshift in the table below.
Start Time |
Type |
Length |
Message |
Details |
---|---|---|---|---|
June 30, 2022 12:52 UTC |
WARN |
19 minutes |
Issue with TBD Auto assignment |
See more |
June 09, 2022 12:36 UTC |
WARN |
about 1 hour |
Issue with Email Service |
See more |
May 05, 2022 11:06 UTC |
WARN |
about 1 hour |
Webchat loading issue |
See more |
May 05, 2022 10:36 UTC |
WARN |
20 minutes |
Webchat loading issue |
See more |
April 28, 2022 15:36 UTC |
WARN |
5 minutes |
Issue with Dashboard loading |
See more |
2022-07-03 15:30:25 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-07-03 15:30:25 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-07-03 15:30:25 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-07-03 15:30:25 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-07-03 15:30:25 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Sign Up for More Helpshift History
StatusGator has about 2 years of Helpshift status history.
Helpshift status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We support the following features in our integration with the Helpshift status page:
If Helpshift is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Helpshift is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Helpshift posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift enters a pre-planned maintenance window, keeping you up to date.
Since Helpshift publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Helpshift posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Helpshift has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Helpshift has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Helpshift is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Helpshift status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Helpshift customer support while checking everything on your side. You can also try Tweeting at them via @helpshift on Twitter. Or visit their official status page or website:
We use the official Helpshift status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Helpshift? Sign up to receive notifications when Helpshift publishes outages.
Helpshift Down or not working? Never be taken by surprise again.
StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 1,680 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.
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