Follow the recent outages and downtime for Helpshift in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
December 25, 2022 13:01 UTC |
DOWN |
about 22 hours |
Dashboard Analytics Outage |
See more
|
|||||
December 23, 2022 19:36 UTC |
DOWN |
about 4 hours |
PowerBi and Analytics Api Outage |
See more
|
|||||
December 08, 2022 08:16 UTC |
WARN |
25 minutes |
Issue with Arkose Labs is impacted right now. This is affecting our issue filing on contact-us page on Help Center |
See more
|
|||||
November 18, 2022 06:51 UTC |
WARN |
about 1 hour |
We are facing issues with our analytics pipelines. |
See more
|
|||||
November 08, 2022 12:11 UTC |
WARN |
about 5 hours |
End-users and agents are intermittently experiencing slowness and unavailability across all services. |
See more
|
|||||
2023-02-06 07:07:37 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-02-06 07:07:37 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-02-06 07:07:37 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-02-06 07:07:37 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-02-06 07:07:37 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Sign Up for More Helpshift History
StatusGator has over 2 years of Helpshift status history.
View details of the current Helpshift status below.
Name |
Status |
Details |
---|---|---|
Helpshift Amazon Webservices datacenter #1 |
UP | See more |
Helpshift Amazon Webservices datacenter #2 |
UP | See more |
Helpshift Analytics Dashboard |
UP | See more |
Helpshift APIs |
UP | See more |
Helpshift Email delivery |
UP | See more |
Helpshift Inbound email processing |
UP | See more |
Helpshift Issues Analytics API |
UP | See more |
Helpshift Management Portal |
UP | See more |
Helpshift Mobile SDK |
UP | See more |
Helpshift Predict |
UP | See more |
Helpshift Salesforce Sync |
UP | See more |
Helpshift Time Based Automation |
UP | See more |
Helpshift Web Chat |
UP | See more |
Helpshift Webhooks |
UP | See more |
Helpshift Web Support Page |
UP | See more |
Helpshift status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
Helpshift is an APIs, CRM, IT, and Project Management solution that StatusGator has been monitoring since May 2020. Over the past over 2 years, we have collected data on on more than 281 outages that affected Helpshift users. When Helpshift publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Helpshift to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Helpshift incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Helpshift is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Helpshift is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Helpshift posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift enters a pre-planned maintenance window, keeping you up to date.
Since Helpshift publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Helpshift posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Helpshift has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Helpshift has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Helpshift is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Helpshift status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Helpshift customer support while checking everything on your side. You can also try Tweeting at them via @helpshift on Twitter. Or visit their official status page or website:
We use the official Helpshift status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Helpshift? Sign up to receive notifications when Helpshift publishes outages.
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