Help Scout Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

Monitoring since January 31, 2017

Recent Events

Start Time Type Length Message Details
June 27, 2017 10:33 UTC WARN 20 minutes Connection Issues Monitoring - Page load times and connection issues are recovering now. We're still investigating ...
June 27, 2017 10:23 UTC DOWN 10 minutes Connection Issues Investigating - We're seeing elevated page load times and connection errors. Our engineers are wo...
June 13, 2017 18:24 UTC WARN 20 minutes Partially Degraded Service
May 29, 2017 22:28 UTC WARN 15 minutes Connection Issues Monitoring - Connections seem stable at this point, and we're still doing some cleanup to get bac...
May 29, 2017 21:58 UTC DOWN 30 minutes Connection Issues Identified - We've isolated the issue to an internal API, which is failing to connect to the data...
May 11, 2017 20:03 UTC WARN about 1 hour Slow Page Loads Monitoring - We're still cooking up the build that'll put is back in the clear. We'll post a fina...
May 11, 2017 10:03 UTC WARN about 1 hour Partially Degraded Service
April 25, 2017 13:14 UTC WARN 29 minutes Partially Degraded Service
April 21, 2017 12:09 UTC WARN 11 minutes Partially Degraded Service
April 04, 2017 02:23 UTC WARN 5 minutes Partially Degraded Service