Help Scout Status up

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since January 31, 2017

Recent Events

Start Time Type Length Message Details
April 15, 2018 15:19 UTC WARN 30 minutes Connection Issues Identified - Performance is starting to return to normal, though page loads might be slow here an...
April 11, 2018 13:49 UTC WARN about 1 hour Docs: Images Missing Update - Quick update: This issue also affects assets that were uploaded using Docs. For example,...
April 03, 2018 18:48 UTC WARN 10 minutes Connection Issues Investigating - We're investigating some long page load times in the web app. We're also seeing s...
March 06, 2018 17:09 UTC WARN about 1 hour Partially Degraded Service
February 22, 2018 14:54 UTC WARN 9 minutes Partially Degraded Service
January 30, 2018 21:58 UTC WARN 5 minutes Help Desk API, Mobile API Issues and Connection Errors Monitoring - The web app, help desk API, and mobile APIs are back online. Emails are going to be ...
January 30, 2018 21:38 UTC DOWN 20 minutes Help Desk API, Mobile API Issues and Connection Errors Update - The web app is currently down and unavailable. You'll see a 503 error when attempting to...
January 11, 2018 22:49 UTC WARN 5 minutes Partially Degraded Service
January 10, 2018 22:30 UTC WARN 10 minutes Connection Issues Monitoring - The web-app is back online, though page loads might be slow as we continue to recove...
January 10, 2018 22:15 UTC DOWN 15 minutes Connection Issues Monitoring - The web-app is back online, though page loads might be slow as we continue to recove...