| April 27, 2019 12:03 UTC |
MAINTENANCE
|
27 minutes
|
|
[Scheduled] Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| April 18, 2019 18:03 UTC |
WARN
|
about 1 hour
|
|
Issues with viewing attachments |
Monitoring - The team has started to deploy the fix and will continue to monitor attachments as i... |
| April 17, 2019 20:26 UTC |
WARN
|
5 minutes
|
|
Mobile App Issues |
Identified - We've identified the issue and are working on a fix. Apr 17, 16:28 EDT |
| April 03, 2019 15:56 UTC |
WARN
|
13 minutes
|
|
Connection Issues |
Monitoring - We’re still investigating the root cause of the downtime, but at this time things ar... |
| April 03, 2019 15:46 UTC |
DOWN
|
11 minutes
|
|
Connection Issues |
Update - The web app is down right now and we're scrambling to figure it out. Hang tight. Apr 3,... |
| March 25, 2019 15:22 UTC |
WARN
|
19 minutes
|
|
Connection Errors |
Update - We're continuing to dig into some delays we're seeing with the web app. We'll keep you u... |
| March 22, 2019 17:06 UTC |
WARN
|
19 minutes
|
|
Slow Page Loads |
Monitoring - We've identified the cause of the backlog this afternoon, and Folder counts, workflo... |
| March 19, 2019 15:20 UTC |
WARN
|
13 minutes
|
|
Connection Errors |
Update - We're continuing to dig into some delays we're seeing with the web app. Mar 19, 11:18 EDT |
| March 19, 2019 14:54 UTC |
WARN
|
24 minutes
|
|
Connection Errors |
Update - We are continuing to investigate this issue. Mar 19, 11:00 EDT |
| March 13, 2019 19:05 UTC |
WARN
|
5 minutes
|
|
Connection Issues |
Update - The web-app is back online, though page loads might be slow as we continue to recover. M... |
Subscribe to Help Scout Status Updates
