| May 02, 2020 12:02 UTC |
MAINTENANCE
|
20 minutes
|
|
Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| April 28, 2020 17:27 UTC |
DOWN
|
10 minutes
|
|
Connection Issues |
Investigating - We’ve been alerted to a problem with Help Scout - we’re investigating. Apr 28, 13... |
| April 23, 2020 23:57 UTC |
WARN
|
about 2 hours
|
|
Beacon errors |
Identified - We’ve been alerted to a problem with live chat in Help Scout Beacons - we’re investi... |
| April 18, 2020 14:47 UTC |
WARN
|
5 minutes
|
|
SSL errors for Docs sites with custom domains |
Update - We are continuing to investigate this issue. Apr 18, 10:47 EDT |
| April 04, 2020 12:02 UTC |
MAINTENANCE
|
20 minutes
|
|
Database Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| March 11, 2020 15:17 UTC |
DOWN
|
20 minutes
|
|
Connections Issues |
Monitoring - The web-app is back online, though page loads might be slow as we continue to recove... |
| February 24, 2020 15:32 UTC |
WARN
|
15 minutes
|
|
Search and Folder Issues |
Update - We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a del... |
| February 21, 2020 13:37 UTC |
WARN
|
about 5 hours
|
|
Live Chat Disconnects |
Update - Chat is fully operational, but we're continuing to monitor until a fix for the underlyin... |
| February 17, 2020 03:27 UTC |
DOWN
|
about 1 hour
|
|
Docs outage |
Identified - The issue has been identified and our Ops team is still working on a solution. So so... |
| February 11, 2020 11:47 UTC |
DOWN
|
15 minutes
|
|
Docs Errors |
Update - We are continuing to investigate this issue. Feb 11, 06:47 EST |
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