Help Scout Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 4 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 31, 2017

Recent Events

Start Time Type Length Message Details
January 11, 2018 22:49 UTC WARN 5 minutes Partially Degraded Service
January 10, 2018 22:30 UTC WARN 10 minutes Connection Issues Monitoring - The web-app is back online, though page loads might be slow as we continue to recove...
January 10, 2018 22:15 UTC DOWN 15 minutes Connection Issues Monitoring - The web-app is back online, though page loads might be slow as we continue to recove...
December 20, 2017 21:14 UTC WARN about 3 hours Search and Folder Issues Monitoring - Search services are stable. New events and conversation updates are processing as th...
December 19, 2017 20:58 UTC WARN 5 minutes Partially Degraded Service
December 08, 2017 14:53 UTC WARN 10 minutes Degraded Performance Investigating - We're experiencing some slow downs and are investigating now. Dec 8, 09:51 EST
December 05, 2017 18:43 UTC WARN 10 minutes Partially Degraded Service
December 04, 2017 22:18 UTC WARN 10 minutes Connection Issues Update - The web-app is back online, though page loads might be slow as we continue to recover. W...
December 04, 2017 22:14 UTC DOWN 4 minutes Connection Issues Investigating - Help Scout is currently unavailable. We're investigating. Dec 4, 17:11 EST
November 24, 2017 20:09 UTC WARN about 1 hour Partially Degraded Service