Is Help Scout Down? Current Help Scout Status: up

• Help Scout Status Page
• Help Scout Home Page
• @helpscout

• Averages less than 1 per day:
• There were 3 WARN notices last 30 days
• There were 0 DOWN notices last 30 days

We support the following features in our integration with the Help Scout status page:

• Down Notifications

  If Help Scout is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

• Warn Notifications

  Warn notifications are used when Help Scout is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

• Differentiates Maintenance Notices

  Help Scout posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Help Scout enters a pre-planned maintenance window, keeping you up to date.

• Status Overview

  When Help Scout posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

• Status Details

  When Help Scout has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

• Component Status Filtering

  Because Help Scout has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.