Help Scout Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since January 31, 2017

Recent Events

Start Time Type Length Message Details
August 09, 2017 20:18 UTC DOWN 25 minutes Connection Issues Update - We're working as quickly as possible to restore services. We'll continue to update here ...
August 09, 2017 18:57 UTC WARN 16 minutes Slow Page Loads Investigating - We're looking in to reports of slow page load times across the app. We'll update ...
July 27, 2017 14:08 UTC WARN 22 minutes All Systems Operational
July 10, 2017 16:38 UTC DOWN about 1 hour Connection Errors Monitoring - Engineering has identified the issue and is monitoring things to ensure everything i...
July 06, 2017 15:33 UTC WARN 20 minutes Partially Degraded Service
June 27, 2017 10:33 UTC WARN 20 minutes Connection Issues Monitoring - Page load times and connection issues are recovering now. We're still investigating ...
June 27, 2017 10:23 UTC DOWN 10 minutes Connection Issues Investigating - We're seeing elevated page load times and connection errors. Our engineers are wo...
June 13, 2017 18:24 UTC WARN 20 minutes Partially Degraded Service
May 29, 2017 22:28 UTC WARN 15 minutes Connection Issues Monitoring - Connections seem stable at this point, and we're still doing some cleanup to get bac...
May 29, 2017 21:58 UTC DOWN 30 minutes Connection Issues Identified - We've isolated the issue to an internal API, which is failing to connect to the data...