Last checked from HxDR official status page 3 min. 32 sec. ago
HxDR Status
Is HxDR down?
Major HxDR outage
Cloud-based visualization and collaboration for 3D projects.
Not working for you?
StatusGator reports that HxDR is currently experiencing a major outage. There are confirmed issues with EMEA (UAE) - RCS Login Page, EMEA (UAE) - User API, and EMEA (UAE) - Project/Asset API and 2 other components, but all other components are operational. Operational issue UAE server
HxDR service health
This chart represents HxDR service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more HxDR status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported HxDR issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with HxDR?
HxDR outage map
Explore our interactive HxDR outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent HxDR outages, giving you a clear view of performance and downtime trends.
Looking to track HxDR downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent HxDR outages and issues
Follow the recent outages and downtime for HxDR in the table below.
If you're experiencing a problem now, check the current HxDR status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Operational issue UAE server
|
10d 12h 51m |
Down
|
|
|
Operational issue UAE server
|
20m |
Down
|
|
|
Operational issue UAE server
|
1d 11h |
Down
|
|
|
Operational issue UAE server
|
5m |
Down
|
|
|
Operational issue UAE server
|
10m |
Down
|
Incident name
Operational issue UAE server
Duration
10d 12h 51m
Start
Severity
Down
Incident name
Operational issue UAE server
Duration
20m
Start
Severity
Down
Incident name
Operational issue UAE server
Duration
1d 11h
Start
Severity
Down
Incident name
Operational issue UAE server
Duration
5m
Start
Severity
Down
Incident name
Operational issue UAE server
Duration
10m
Start
Severity
Down
Get notified about HxDR outages
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See HxDR status on your status page
You can also monitor any service or website on your status page
HxDR components
View details of the current HxDR status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when HxDR is down or
facing partial disruptions.
| Component name | Status |
|---|---|
| HxDR Asset Streaming |
Warn
|
| HxDR Catalog API |
Warn
|
| HxDR Data Catalog - Global Status |
Up
|
| HxDR Login page - Global Status |
Up
|
| HxDR Processing API |
Up
|
| HxDR Project/Asset API |
Warn
|
| HxDR Project/Asset API - Global Status |
Up
|
| HxDR RCS Login Page |
Warn
|
| HxDR Shop API |
Up
|
| HxDR Shop API - Global Status |
Up
|
| HxDR Status per Region |
Up
|
| HxDR User API |
Warn
|
| HxDR User API - Global Status |
Up
|
Get notified about HxDR outages
Stay updated with instant alerts for HxDR outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on HxDR outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor HxDR along with other services and websites
StatusGator monitors over 10,400 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on HxDR status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show HxDR on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our HxDR status page integration
HxDR (Cloud-based visualization and collaboration for 3D projects) is a a Cloud Infrastructure and Design solution that StatusGator has been monitoring since July 2026. Over the past about 1 month, we have collected data on on more than 23 outages that affected HxDR users. When HxDR publishes downtime on their status page, they do so across 30 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is HxDR down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether HxDR is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor HxDR to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential HxDR outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If HxDR is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when HxDR is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
HxDR posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HxDR enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When HxDR posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When HxDR has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because HxDR has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about HxDR outages
Stay updated with instant alerts for HxDR outages by signing up now!
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