Is iClassPro down?
Current iClassPro status is UP

We checked the official iClassPro Status Page 4 min. 29 sec. ago. Learn more
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Recent iClassPro Outages and Issues

Follow the recent outages and downtime for iClassPro in the table below.

Start Time

Type

Length

Message

Details

April 12, 2024 18:44 UTC

WARN

about 3 hours

Issue with Partial Payments

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Start Time

April 12, 2024 18:44 UTC

Type WARN
Affected Components

Customer Portal

Message

Issue with Partial Payments

Details

Investigating - We are currently experiencing an issue that is affecting the ability of a small subset of iClassPro customers to accept partial payments through the Customer Portal.Customers are reporting the error message "The amount due changed between initiating the payment and authorizing the charge. Please submit a new payment request."We are working on resolving the issue as quickly as possible and apologize for any inconvenience this may cause. Apr 12, 2024 - 13:42 CDT

March 28, 2024 02:14 UTC

WARN

30 minutes

Connectivity issue

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Start Time

March 28, 2024 02:14 UTC

Type WARN
Affected Components

3rd Party Integration/Provider

Message

Connectivity issue

Details

Monitoring - One of our third-party partners is currently experiencing an issue where some attempted transactions result in failures. Our partner is working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Thank you Mar 27, 2024 - 21:10 CDT

March 26, 2024 21:39 UTC

WARN

about 4 hours

Long running tasks

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Start Time

March 26, 2024 21:39 UTC

Type WARN
Affected Components

3rd Party Integration/Provider

Message

Long running tasks

Details

Investigating - One of our third-party partners is experiencing an issue that is causing some background processes to take longer than expected to complete. We are working with our partner to resolve the issue as quickly as possible and apologize for any inconvenience this may cause. Thank you.For questions, please feel free to reach out to our support team at 1.877.554.6776 or submit a request at https://support.iclasspro.com/. Thank you. Mar 26, 2024 - 16:36 CDT

March 07, 2024 08:04 UTC

MAINT

10 minutes

Planned Maintenance (US Region)

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Start Time

March 07, 2024 08:04 UTC

Type MAINT
Affected Components

Mobile Application

Staff Portal

Enterprise Portal

Customer Portal

iClassPro Application

Message

Planned Maintenance (US Region)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 07, 2024 - 02:00 CST

March 06, 2024 15:04 UTC

MAINT

16 minutes

Planned Maintenance (Australia/New Zealand Region)

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Start Time

March 06, 2024 15:04 UTC

Type MAINT
Affected Components

Enterprise Portal

Customer Portal

Mobile Application

Staff Portal

iClassPro Application

Message

Planned Maintenance (Australia/New Zealand Region)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 06, 2024 - 09:00 CST

2024-04-13 01:32:17 UTC UTC

STATUS

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2024-04-13 01:32:17 UTC UTC

STATUS

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2024-04-13 01:32:17 UTC UTC

STATUS

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2024-04-13 01:32:17 UTC UTC

STATUS

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2024-04-13 01:32:17 UTC UTC

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StatusGator has almost 4 years of iClassPro status history.

iClassPro Components and Services

View details of the current iClassPro status below.

Name

Status

Details

iClassPro 3rd Party Integration/Provider

UP See more

iClassPro Application

UP See more

iClassPro Customer Portal

UP See more

iClassPro Enterprise Portal

UP See more

iClassPro Mobile Application

UP See more

iClassPro Outgoing SMS / MMS Messaging

UP See more

iClassPro Outgoing Voice Broadcast

UP See more

iClassPro Payments

UP See more

iClassPro Public Website

UP See more

iClassPro Staff Portal

UP See more

iClassPro Support Telephone System

UP See more

iClassPro Support Website

UP See more

1 status change in the last 24 hours

iClassPro status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

iClassPro Outage and Status History

We've been monitoring iClassPro outages since June 3, 2020.
Here's the history of service outages we've observed from the iClassPro Status Page:

Instant enriched data from
3,580 status pages

About Our iClassPro Status Page Integration

iClassPro is a Fitness solution that StatusGator has been monitoring since June 2020. Over the past almost 4 years, we have collected data on on more than 446 outages that affected iClassPro users. When iClassPro publishes downtime on their status page, they do so across 12 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor iClassPro to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about iClassPro incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If iClassPro is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when iClassPro is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

iClassPro posts separate notifications for planned maintenance work. StatusGator will notify subscribers when iClassPro enters a pre-planned maintenance window, keeping you up to date.

Since iClassPro publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When iClassPro posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When iClassPro has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because iClassPro has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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