Is Kaltura Documentation and Customer Care Platforms down?
Current Kaltura Documentation and Customer Care Platforms status is UP

We checked the official Kaltura Documentation and Customer Care Platforms Status Page 3 min. 44 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Kaltura Documentation and Customer Care Platforms Outages and Issues

Follow the recent outages and downtime for Kaltura Documentation and Customer Care Platforms in the table below.

Start Time

Type

Length

Message

Details

March 30, 2023 19:00 UTC

WARN

30 minutes

Access to support portal

See more
Start Time

March 30, 2023 19:00 UTC

Type WARN
Affected Components

Documentation and Customer Care Platforms

Message

Access to support portal

Details

Identified - What is the issue: Kaltura Customer Portal became unavailable due to Salesforce performance degradation.More details at: https://status.salesforce.com/currentAs a result, users cannot access the support portal: support.kaltura.comCurrent status: Our team is working with our vendor on this matter.What to expect next: The next update will be in 30 minutes. Mar 30, 2023 - 18:56 UTC

July 04, 2022 07:16 UTC

WARN

5 minutes

Support Portal Access

See more
Start Time

July 04, 2022 07:16 UTC

Type WARN
Affected Components

Documentation and Customer Care Platforms

Message

Support Portal Access

Details

Update - What is the issue: Users trying to access Kaltura Support portal (https://support.kaltura.com/login) receive the following error :"Certificate for support.kaltura.com was expired which caused the Customer Care portal to be temporally inaccessible."Current Status: Our team engaged SalesForce and working on resolutionThe portal is partially available and we keep working with SalesForce on full resolutionWhat to Expect Next: The next update will be shared in 30 minutes. Jul 4, 06:27 UTC

July 04, 2022 05:55 UTC

WARN

about 1 hour

Support Portal Access

See more
Start Time

July 04, 2022 05:55 UTC

Type WARN
Affected Components

Documentation and Customer Care Platforms

Message

Support Portal Access

Details

Identified - What is the issue: Users trying to access Kaltura Support portal (https://support.kaltura.com/login) receive the following error :"Certificate for support.kaltura.com was expired which caused the Customer Care portal to be temporally inaccessible"Current Status: Our team identified the issue and working on resolutionWhat to Expect Next: The next update will be shared in 30 minutes. Jul 4, 05:54 UTC

April 27, 2022 15:55 UTC

DOWN

10 minutes

Service unavailability

See more
Start Time

April 27, 2022 15:55 UTC

Type DOWN
Affected Components

Pitch

Upload - Upload Speed

Playback

Live

Kaltura MediaSpace

Import

Upload - Upload Process

Kaltura API

Documentation and Customer Care Platforms

Zoom Integration

Transcoding

Analytics

Kaltura Management Console (KMC)

Message

Service unavailability

Details

Investigating - We are currently investigating reports of loss of service.Another update will be shared in the next 30 minutes Apr 27, 15:53 UTC

January 19, 2022 20:10 UTC

WARN

about 2 hours

Customer Care: Chat is currently unavailable

See more
Start Time

January 19, 2022 20:10 UTC

Type WARN
Affected Components

Documentation and Customer Care Platforms

Message

Customer Care: Chat is currently unavailable

Details

Investigating - What is the Impact: Chat service is currently unavailable on our Customer Care Portal. In the meantime, please create a new Case on the Customer Care Portal and we will reply as soon as possible. Current Status: Our operations team is in contact with our chat vendor. Next Steps: The next update will be provided within 1 hour or as soon as additional information is available from our vendor. Jan 19, 20:06 UTC

2024-05-04 22:09:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-04 22:09:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-04 22:09:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-04 22:09:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-04 22:09:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Kaltura Documentation and Customer Care Platforms History

StatusGator has over 3 years of Kaltura Documentation and Customer Care Platforms status history.

No outages or status changes in the last 24 hours

Kaltura Documentation and Customer Care Platforms status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kaltura Documentation and Customer Care Platforms Outage and Status History

We've been monitoring Kaltura Documentation and Customer Care Platforms outages since September 23, 2020.
Here's the history of service outages we've observed from the Kaltura Documentation and Customer Care Platforms Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Kaltura Documentation and Customer Care Platforms Status Page Integration

Kaltura Documentation and Customer Care Platforms is an Education and Video solution that StatusGator has been monitoring since September 2020. Over the past over 3 years, we have collected data on on more than 202 outages that affected Kaltura Documentation and Customer Care Platforms users. When Kaltura Documentation and Customer Care Platforms publishes downtime on their status page, they do so across 21 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Kaltura Documentation and Customer Care Platforms to get notified when it's down, is under maintenance, or has an outage. We've sent more than 900 notifications to our users about Kaltura Documentation and Customer Care Platforms incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kaltura Documentation and Customer Care Platforms is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kaltura Documentation and Customer Care Platforms is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kaltura Documentation and Customer Care Platforms posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kaltura Documentation and Customer Care Platforms enters a pre-planned maintenance window, keeping you up to date.

Since Kaltura Documentation and Customer Care Platforms publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kaltura Documentation and Customer Care Platforms posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kaltura Documentation and Customer Care Platforms has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kaltura Documentation and Customer Care Platforms has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Kaltura Documentation and Customer Care Platforms Down?

Are you experiencing issues with Kaltura Documentation and Customer Care Platforms? Sign up to receive notifications when Kaltura Documentation and Customer Care Platforms publishes outages.

Kaltura Documentation and Customer Care Platforms Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Kaltura Documentation and Customer Care Platforms?

Sign up for StatusGator and see all historical information about Kaltura Documentation and Customer Care Platforms outages and performance issues. Get free, instant notifications when Kaltura Documentation and Customer Care Platforms goes down.