2025: The year of the global cloud outage
Last checked from Kayako official status page 1 min. 52 sec. ago
AI-powered help desk platform for automating customer support tasks.
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Report an outageStatusGator last checked the status of Kayako on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
This chart represents Kayako service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Kayako status data.
View and upvote the most commonly reported Kayako issues to help us better indicate the service status.
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Report an outageExplore our interactive Kayako outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Kayako outages, giving you a clear view of performance and downtime trends.
Follow the recent outages and downtime for Kayako in the table below. If you're experiencing a problem now, check the current Kayako status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
AWS Degraded – Multiple Services in US-East-1 Region
|
1d 3h 50m |
Down
|
|
|
Scheduled Maintentance of Kubernetes Clusters
|
4h |
Maint
|
|
|
Scheduled Maintenance – Central Kubernetes Upgrade
|
4h |
Maint
|
|
|
Kubernetes Upgrade
|
3h 59m |
Maint
|
|
|
Slow performance and reply-merge issues
|
2h 15m |
Warn
|
Stay updated with instant alerts for Kayako outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Kayako status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Kayako is down or facing partial disruptions.
| Component name | Status |
|---|---|
| Kayako Agent portal |
Up
|
| Kayako EU Pod |
Up
|
| Kayako Help Center |
Up
|
| Kayako US Pod |
Up
|
Stay updated with instant alerts for Kayako outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Kayako outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Kayako (AI-powered help desk platform for automating customer support tasks) is a a CRM solution that StatusGator has been monitoring since April 2021. Over the past over 4 years, we have collected data on on more than 163 outages that affected Kayako users. When Kayako publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Kayako down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Kayako is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Kayako to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Kayako outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Kayako is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Kayako is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Kayako posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kayako enters a pre-planned maintenance window, keeping you up to date.
When Kayako posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Kayako has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Kayako has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Kayako outages by signing up now!
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