Is Kayako Down?
Current Kayako Status: up

Status History

We've been monitoring Kayako since April 23, 2021. Here's the history of service outages we've observed from the Kayako status page:

Recent Kayako Outages and Issues

Follow the recent outages and downtime for Kayako in the table below.

Sign Up for More Kayako History

StatusGator has 3 months of Kayako status history.

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Start Time Type Length
July 13, 2021 07:40 UTC WARN 3 days
July 13, 2021 00:30 UTC WARN about 7 hours
July 09, 2021 15:50 UTC WARN 3 days
June 15, 2021 21:00 UTC MAINTENANCE 10 minutes
May 22, 2021 02:00 UTC MAINTENANCE 3 days
2021-07-29 18:51:28 +0000 UTC UNKNOWN X minutes
2021-07-29 18:51:28 +0000 UTC UNKNOWN X minutes
2021-07-29 18:51:28 +0000 UTC UNKNOWN X minutes
2021-07-29 18:51:28 +0000 UTC UNKNOWN X minutes
2021-07-29 18:51:28 +0000 UTC UNKNOWN X minutes

Supported Features

We support the following features in our integration with the Kayako status page:

  • Down Notifications

    If Kayako is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Kayako is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Kayako posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kayako enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview
  • Status Details
  • Component Status Filtering

    Because Kayako has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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Is Kayako down today?

According to its status page Kayako is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Kayako is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Kayako is having issues?

There are two main options: You can check the Kayako status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Kayako status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Kayako status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Kayako customer support while checking everything on your side. You can also try Tweeting at them via @kayako on Twitter. Or visit their official status page or website:

Twitter Mentions