Is Keen Down?
Current Keen Status: up

Status History

We've been monitoring Keen since December 18, 2014. Here's the history of service outages we've observed from the Keen status page:

Recent Keen Outages and Issues

Follow the recent outages and downtime for Keen in the table below.

Start Time Type Length Message Details
September 08, 2020 14:05 UTC WARN about 1 hour Writing events is failing Investigating - We are currently investigating this issue. Sep 8, 07:01 PDT
August 11, 2020 11:50 UTC MAINTENANCE about 3 hours Prolonged maintenance of Keen Website (documentation pages) Identified - The issue has been identified and a fix is being implemented. Aug 11, 04:46 PDT
August 11, 2020 09:05 UTC MAINTENANCE about 2 hours Keen Website Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 09, 2020 07:39 UTC WARN about 6 hours Decreased performance of streaming events to Keen Investigating - We've noticed that the time needed to handle a write request (streaming events) i...
June 26, 2020 08:05 UTC MAINTENANCE about 1 hour Database Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 18, 2020 12:55 UTC MAINTENANCE about 1 hour Creating and Deleting cached datasets is disabled for 3h. Investigating - We are currently investigating this issue. May 18, 05:51 PDT
May 07, 2020 06:05 UTC MAINTENANCE about 3 hours Service migration In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 27, 2020 18:50 UTC WARN about 1 hour Events streaming to S3 buckets may be delayed. Monitoring - A fix has been implemented and we are monitoring the results. Apr 27, 12:21 PDT
February 05, 2020 10:25 UTC MAINTENANCE 15 minutes Write Path Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
December 09, 2019 11:05 UTC DOWN about 1 hour Query durations are higher than usual Identified - As of now all queries are failing. We are working on fixing the issue. Dec 9, 03:01...

Supported Features

We support the following features in our integration with the Keen status page:

  • Down Notifications

    If Keen is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Keen is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Keen posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Keen enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Keen publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Keen posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Keen has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Keen has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Keen down today?

According to its status page Keen is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Keen is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Keen is having issues?

There are two main options: You can check the Keen status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Keen status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Keen status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Keen customer support while checking everything on your side. You can also try Tweeting at them via @keen_io on Twitter. Or visit their official status page or website:

Keen Down?

Are you experiencing issues with Keen? Please share your issues below and let others know. Sign up above to receive notifications when Keen published outages.

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