Is Keen Down?
Current Keen Status: up

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Status History

We've been monitoring Keen since December 18, 2014. Here's the history of service outages we've observed from the Keen status page:

Recent Keen Outages and Issues

Follow the recent outages and downtime for Keen in the table below.

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StatusGator has 6 years of Keen status history.

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Start Time Type Length Message Details
January 19, 2021 17:05 UTC WARN about 3 hours S3 streaming might be delayed Identified - The issue has been identified and a fix is being implemented. Jan 19, 09:04 PST
January 12, 2021 21:50 UTC WARN about 10 hours Delayed processing of events streamed to Keen Identified - The issue has been identified and a fix is being implemented. Jan 12, 13:49 PST
January 12, 2021 21:20 UTC WARN 30 minutes Delayed processing of events streamed to Keen Investigating - We are currently investigating the issue. Events sent to Keen in the last 45 minu...
January 07, 2021 23:45 UTC WARN 35 minutes Cached Datasets are not refreshed since 9PM UTC Investigating - We are currently investigating this issue. Jan 7, 15:45 PST
January 06, 2021 19:16 UTC WARN about 4 hours Keen Website Partial Outage Investigating - We are currently investigating this issue. Jan 6, 11:14 PST
2021-01-24 17:58:11 +0000 UTC UNKNOWN X minutes the, go, question, Information, will, downtime, in, here, and about sign, more, be, about, in, outage, downtime, Details, each, here, once, to, sign, and, so, of, information, displayed, will, see, you, in, and details
2021-01-24 17:58:11 +0000 UTC UNKNOWN X minutes question, here, about, go, Information, downtime, in, will, and the see, downtime, of, in, here, once, Details, be, about, details, sign, will, each, so, to, outage, more, displayed, information, sign, and, in, and you
2021-01-24 17:58:11 +0000 UTC UNKNOWN X minutes will, about, the, in, question, Information, downtime, here, and go of, once, each, Details, in, and, sign, be, in, will, information, displayed, outage, to, see, sign, about, downtime, here, more, you, so, and details
2021-01-24 17:58:11 +0000 UTC UNKNOWN X minutes about, Information, downtime, will, go, question, here, the, and in downtime, in, details, in, of, so, information, once, to, and, be, here, you, sign, about, displayed, Details, see, each, sign, will, outage, and more
2021-01-24 17:58:11 +0000 UTC UNKNOWN X minutes question, Information, will, go, here, about, downtime, in, and the sign, and, details, you, so, about, in, see, to, in, of, outage, sign, downtime, here, Details, will, each, once, be, more, displayed, and information

Supported Features

We support the following features in our integration with the Keen status page:

  • Down Notifications

    If Keen is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Keen is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Keen posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Keen enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Keen publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Keen posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Keen has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Keen has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Keen down today?

According to its status page Keen is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Keen is not working or having outages?

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How can I find out if Keen is having issues?

There are two main options: You can check the Keen status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Keen status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Keen status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Keen customer support while checking everything on your side. You can also try Tweeting at them via @keen_io on Twitter. Or visit their official status page or website:

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