Is Khoros EU Hosted Care down?
Current Khoros EU Hosted Care status is UP

We checked the official Khoros EU Hosted Care Status Page 36 sec. ago. Learn more
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Recent Khoros EU Hosted Care Outages and Issues

Follow the recent outages and downtime for Khoros EU Hosted Care in the table below.

Start Time

Type

Length

Message

Details

May 02, 2024 18:33 UTC

WARN

24 minutes

[Care] Performance degradation for a subset of customers in EMEA

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Start Time

May 02, 2024 18:33 UTC

Type WARN
Affected Components

Khoros Care - EU Hosted Care

Message

[Care] Performance degradation for a subset of customers in EMEA

Details

Investigating - We are experiencing performance degradation with Care, which affects a subset of customers in the EMEA region. As a result, agents may notice latency in content ingestion, searching, claiming & responding to conversations.We are actively investigating the issue and will keep you updated on the progress. May 02, 2024 - 13:33 CDT

April 22, 2024 20:12 UTC

DOWN

about 2 hours

[Care] Content ingestion issues for EMEA customers

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Start Time

April 22, 2024 20:12 UTC

Type DOWN
Affected Components

Khoros Care - EU Hosted Care

Message

[Care] Content ingestion issues for EMEA customers

Details

Identified - We have identified an issue in our Care systems that affects the ingestion of messages for EMEA customers. We are working on the Fix, and the ETA is 08:45 UTC. Apr 22, 2024 - 15:12 CDT

March 12, 2024 01:57 UTC

WARN

5 minutes

[Care] Disruptions in Care messaging channels

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Start Time

March 12, 2024 01:57 UTC

Type WARN
Affected Components

Khoros Care - APAC Hosted Care

Khoros Care - EU Hosted Care

Khoros Care - US Hosted Care

Message

[Care] Disruptions in Care messaging channels

Details

Investigating - Khoros Care experienced major disruptions from 04:50 PM to 5:30 PM EST, affecting all the care messaging channels. The issue stands resolved now. Mar 11, 2024 - 20:56 CDT

November 21, 2023 18:02 UTC

WARN

about 1 hour

[Care] Delay in ingestion

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Start Time

November 21, 2023 18:02 UTC

Type WARN
Affected Components

Khoros Care - EU Hosted Care

Khoros Care - US Hosted Care

Message

[Care] Delay in ingestion

Details

Investigating - We are experiencing performance degradation in Care. As a result, agents may observe delays in ingestion across social channels.We are actively working on the Issue. We will update you as soon as we have more updates. Nov 21, 2023 - 11:59 CST

September 27, 2023 09:17 UTC

WARN

about 2 months

[Care-Analytics] Analytics data export download failing with code 500

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Start Time

September 27, 2023 09:17 UTC

Type WARN
Affected Components

Khoros Care - EU Hosted Care

Khoros Care - APAC Hosted Care

Khoros Care - Analytics

Message

[Care-Analytics] Analytics data export download failing with code 500

Details

Update - We will continue to investigate the issue and update you as more information is available. Sep 27, 2023 - 04:15 CDT

2024-05-03 12:04:28 UTC UTC

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2024-05-03 12:04:28 UTC UTC

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2024-05-03 12:04:28 UTC UTC

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2024-05-03 12:04:28 UTC UTC

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2024-05-03 12:04:28 UTC UTC

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Sign Up for More Khoros EU Hosted Care History

StatusGator has almost 4 years of Khoros EU Hosted Care status history.

1 status change in the last 24 hours

Khoros EU Hosted Care status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 24 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Khoros EU Hosted Care Outage and Status History

We've been monitoring Khoros EU Hosted Care outages since May 23, 2020.
Here's the history of service outages we've observed from the Khoros EU Hosted Care Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Khoros EU Hosted Care Status Page Integration

Khoros EU Hosted Care is a CRM solution that StatusGator has been monitoring since May 2020. Over the past almost 4 years, we have collected data on on more than 822 outages that affected Khoros EU Hosted Care users. When Khoros EU Hosted Care publishes downtime on their status page, they do so across 55 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Khoros EU Hosted Care to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Khoros EU Hosted Care incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Khoros EU Hosted Care is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Khoros EU Hosted Care is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Khoros EU Hosted Care posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Khoros EU Hosted Care enters a pre-planned maintenance window, keeping you up to date.

Since Khoros EU Hosted Care publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Khoros EU Hosted Care posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Khoros EU Hosted Care has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Khoros EU Hosted Care has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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