Is Khoros Care Integration down?
Current Khoros Care Integration status is UP

We checked the official Khoros Care Integration Status Page 11 sec. ago. Learn more
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Recent Khoros Care Integration Outages and Issues

Follow the recent outages and downtime for Khoros Care Integration in the table below.

Start Time

Type

Length

Message

Details

March 08, 2024 09:52 UTC

WARN

about 7 hours

[Care & Flow] Disruptions in Brand messenger

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Start Time

March 08, 2024 09:52 UTC

Type WARN
Affected Components

Khoros Flow - Khoros Care Integration

Khoros Care - Brand Messenger

Message

[Care & Flow] Disruptions in Brand messenger

Details

Investigating - We are experiencing an issue with Brand Messenger(BM V2) integrations in Care & Flow, which affects a subset of customers. As a result, agents are observing a failure while sending responses, and bot responses are also failing.We are actively investigating the issue and will update you on progress. Mar 08, 2024 - 03:52 CST

March 05, 2024 16:42 UTC

WARN

about 3 hours

[Meta APIs] Disruptions in Meta APIs

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Start Time

March 05, 2024 16:42 UTC

Type WARN
Affected Components

Khoros Marketing - Organic Publishing

Khoros Marketing - Social Inbox

Khoros Care - Facebook API

Khoros Marketing - Account Administration

Khoros Marketing - Agent Inbox

Khoros Flow - Khoros Care Integration

Message

[Meta APIs] Disruptions in Meta APIs

Details

Investigating - Meta APIs are experiencing major disruptions due to which customers may experience issues in Khoros Care, Marketing & Flow products, which include authentication, data ingestion, publishing and responses.We are tracking the status of this disruption on the Meta status page, and we will keep you updated on the progress.Meta status page link - https://metastatus.com/ Mar 05, 2024 - 10:40 CST

February 18, 2024 18:57 UTC

DOWN

about 5 hours

[US Hosted-Care & Flow] Brand messenger & Bot conversations down

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Start Time

February 18, 2024 18:57 UTC

Type DOWN
Affected Components

Khoros Flow - Khoros Care Integration

Message

[US Hosted-Care & Flow] Brand messenger & Bot conversations down

Details

Update - We are experiencing an issue with Bot services in Flow for Khoros Care Brand Messenger Integrations. As a result, bots are not responding to the conversations. Further, we have analysed and found that the brand messenger V2 is down. Note: It impacts only US region customers.We are actively investigating the issue and will update you on progress. Feb 18, 2024 - 12:56 CST

January 10, 2024 15:52 UTC

WARN

about 4 hours

[Care & Flow - WhatsApp Cloud] Failure in response publishing with WhatsApp Cloud integrations

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Start Time

January 10, 2024 15:52 UTC

Type WARN
Affected Components

Khoros Care - Facebook API

Khoros Flow - Khoros Care Integration

Message

[Care & Flow - WhatsApp Cloud] Failure in response publishing with WhatsApp Cloud integrations

Details

Investigating - We are currently experiencing disturbances with our WhatsApp integration service. Our team is actively investigating the issue and working closely with Meta to resolve it as quickly as possible. Further updates will be provided as more information becomes available. Jan 10, 2024 - 09:48 CST

October 18, 2023 17:12 UTC

WARN

15 minutes

[Flow & Care] Performance Degradation

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Start Time

October 18, 2023 17:12 UTC

Type WARN
Affected Components

Khoros Flow - Khoros Care Integration

Khoros Care - Brand Messenger

Khoros Care - Third-party APIs

Message

[Flow & Care] Performance Degradation

Details

Identified - We experienced performance degradation with a subset of customers for Brand Messenger(v1 only) and WhatsApp integrations. It delayed/failed ingestions and responses inside Flow & Care.We are collaborating with our partner team, and now recovery is in progress; we are monitoring the recovery and will update you soon. Oct 18, 2023 - 12:11 CDT

2024-05-03 18:01:25 UTC UTC

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2024-05-03 18:01:25 UTC UTC

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2024-05-03 18:01:25 UTC UTC

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2024-05-03 18:01:25 UTC UTC

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2024-05-03 18:01:25 UTC UTC

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Sign Up for More Khoros Care Integration History

StatusGator has almost 4 years of Khoros Care Integration status history.

No outages or status changes in the last 24 hours

Khoros Care Integration status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Khoros Care Integration Outage and Status History

We've been monitoring Khoros Care Integration outages since May 23, 2020.
Here's the history of service outages we've observed from the Khoros Care Integration Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Khoros Care Integration Status Page Integration

Khoros Care Integration is a CRM solution that StatusGator has been monitoring since May 2020. Over the past almost 4 years, we have collected data on on more than 822 outages that affected Khoros Care Integration users. When Khoros Care Integration publishes downtime on their status page, they do so across 55 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Khoros Care Integration to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Khoros Care Integration incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Khoros Care Integration is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Khoros Care Integration is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Khoros Care Integration posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Khoros Care Integration enters a pre-planned maintenance window, keeping you up to date.

Since Khoros Care Integration publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Khoros Care Integration posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Khoros Care Integration has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Khoros Care Integration has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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