Is Olark Chatbox down?
Current Olark Chatbox status is UP

We checked the official Olark Chatbox Status Page 2 min. 54 sec. ago. Learn more
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Recent Olark Chatbox Outages and Issues

Follow the recent outages and downtime for Olark Chatbox in the table below.

Start Time

Type

Length

Message

Details

January 18, 2024 22:55 UTC

WARN

10 minutes

Incident Alerted

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Start Time

January 18, 2024 22:55 UTC

Type WARN
Affected Components

Visitor messages

Chatbox

Operator messages

Message

Incident Alerted

Details

Update - We are continuing to investigate this issue. Jan 18, 2024 - 17:53 EST

November 07, 2023 23:00 UTC

MAINT

about 2 hours

Scheduled maintenance

See more
Start Time

November 07, 2023 23:00 UTC

Type MAINT
Affected Components

Beta Olark Agent Console (app.olark.com)

Visitor messages

Transcripts

Chatbox

chat.olark.com

Operator messages

Visitor details

Message

Scheduled maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 07, 2023 - 18:00 EST

August 30, 2023 19:50 UTC

WARN

5 minutes

Incident Alerted

See more
Start Time

August 30, 2023 19:50 UTC

Type WARN
Affected Components

Chatbox

Message

Incident Alerted

Details

Update - We're investigating reports of chatboxes loading intermittently. We'll update here as soon as we know more. Aug 30, 2023 - 15:50 EDT

August 24, 2023 16:45 UTC

WARN

5 minutes

Incident Alerted

See more
Start Time

August 24, 2023 16:45 UTC

Type WARN
Affected Components

Chatbox

Message

Incident Alerted

Details

Identified - We've identified the cause of the issues and are working on resolution. We'll continue to update here as we have more information to report. Aug 24, 2023 - 12:44 EDT

July 26, 2023 16:10 UTC

WARN

about 2 hours

Elevated error rates when loading chatboxes.

See more
Start Time

July 26, 2023 16:10 UTC

Type WARN
Affected Components

Chatbox

Message

Elevated error rates when loading chatboxes.

Details

Update - We are continuing to investigate this issue. Jul 26, 2023 - 12:08 EDT

2024-03-10 17:32:25 UTC UTC

STATUS

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2024-03-10 17:32:25 UTC UTC

STATUS

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2024-03-10 17:32:25 UTC UTC

STATUS

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2024-03-10 17:32:25 UTC UTC

STATUS

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2024-03-10 17:32:25 UTC UTC

STATUS

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Sign Up for More Olark Chatbox History

StatusGator has almost 9 years of Olark Chatbox status history.

No outages or status changes in the last 24 hours

Olark Chatbox status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Olark Chatbox Outage and Status History

We've been monitoring Olark Chatbox outages since April 8, 2015.
Here's the history of service outages we've observed from the Olark Chatbox Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Olark Chatbox Status Page Integration

Olark Chatbox is a Chat and CRM solution that StatusGator has been monitoring since April 2015. Over the past almost 9 years, we have collected data on on more than 1,123 outages that affected Olark Chatbox users. When Olark Chatbox publishes downtime on their status page, they do so across 25 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Olark Chatbox to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,800 notifications to our users about Olark Chatbox incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Olark Chatbox is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Olark Chatbox is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Olark Chatbox posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Olark Chatbox enters a pre-planned maintenance window, keeping you up to date.

Since Olark Chatbox publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Olark Chatbox posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Olark Chatbox has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Olark Chatbox has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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