Is Olark Down?
Current Olark Status: warn

Status History

We've been monitoring Olark since April 8, 2015. Here's the history of service outages we've observed from the Olark status page:

Recent Olark Outages and Issues

Follow the recent outages and downtime for Olark in the table below.

Start Time Type Length Message Details
October 20, 2020 11:45 UTC WARN ongoing Experiencing Issues with SendGrid SMTP
October 19, 2020 15:45 UTC WARN 25 minutes Experiencing Issues with Image file upload (Kraken.io)
October 16, 2020 17:15 UTC WARN about 2 hours Experiencing Issues with Slack Notifications
October 14, 2020 02:05 UTC MAINTENANCE about 1 hour System Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
October 10, 2020 07:05 UTC MAINTENANCE 2 days Experiencing Issues with Image file upload (Kraken.io) and Kraken.io Kraken.io Storage
October 08, 2020 16:15 UTC WARN about 8 hours Incident Alerted Update - We're investigating reports of chatboxes not loading. We'll update here as soon as we kn...
October 05, 2020 19:25 UTC WARN about 4 hours Experiencing Issues with Slack Notifications
October 02, 2020 16:00 UTC WARN about 1 hour Incident Alerted Update - We've detected an issue that may cause the chat box to load intermittently for some of o...
September 21, 2020 17:05 UTC DOWN about 16 hours Experiencing Issues with Image file upload (Kraken.io) and Kraken.io Kraken.io Storage
September 16, 2020 14:55 UTC WARN about 6 hours Incident Alerted Update - We've received reports of some chatboxes and dashboards not loading. We're investigating...

Supported Features

We support the following features in our integration with the Olark status page:

  • Down Notifications

    If Olark is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Olark is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Olark posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Olark enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Olark publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Olark posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Olark has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Olark has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Olark down today?

According to its status page Olark is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Olark is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Olark is having issues?

There are two main options: You can check the Olark status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Olark status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Olark status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Olark customer support while checking everything on your side. You can also try Tweeting at them via @olark on Twitter. Or visit their official status page or website:

Olark Down?

Are you experiencing issues with Olark? Please share your issues below and let others know. Sign up above to receive notifications when Olark published outages.

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