Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 5 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since April 8, 2015

Recent Events

Start Time Type Length Message Details
June 24, 2019 18:17 UTC WARN 9 minutes Incident Alerted Update - We've received some reports of message delivery issues. We're investigating this issue n...
June 21, 2019 02:52 UTC WARN about 2 hours Experiencing Issues with Payment provider
June 19, 2019 15:01 UTC WARN about 5 hours Experiencing Issues with SendGrid SMTP
June 13, 2019 21:44 UTC WARN 25 minutes Message delivery Investigating - We've received some reports of intermittent issues with chat messages being deliv...
June 06, 2019 16:57 UTC WARN 22 minutes Transcripts Not Loading Investigating - We've received some reports of transcripts not loading and are investigating. We'...
May 22, 2019 01:01 UTC MAINTENANCE about 1 hour Brief Maintenance Window 5/21 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 27, 2019 12:01 UTC MAINTENANCE 32 minutes Experiencing Issues with Help Scout Help Desk API
April 24, 2019 01:01 UTC MAINTENANCE about 2 hours Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 17, 2019 17:12 UTC WARN about 1 hour Experiencing Issues with SendGrid SMTP
April 15, 2019 17:11 UTC WARN 16 minutes Incident Alerted Update - We're seeing issues with agent login and dashboard loading. We're continuing to investig...