Is Olark Down? Current Olark Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 6 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

We've been monitoring Olark since April 8, 2015. Here's the history of service outages we've observed from the Olark status page:

Recent Olark Outages and Issues

Follow the recent outages and downtime for Olark in the table below.

Start Time Type Length Message Details
August 07, 2020 22:10 UTC WARN 40 minutes Experiencing Issues with Slack Notifications
August 03, 2020 19:30 UTC WARN 25 minutes Incident Alerted Update - We've detected an issue that's keeping agents from closing chat tabs. We're working on r...
July 30, 2020 22:15 UTC WARN 1 day Experiencing Issues with Slack Notifications
July 28, 2020 18:20 UTC WARN about 4 hours Experiencing Issues with SendGrid SMTP
July 28, 2020 12:55 UTC DOWN about 5 hours Experiencing Issues with SendGrid SMTP
July 17, 2020 22:10 UTC WARN about 1 hour Experiencing Issues with SendGrid SMTP
July 17, 2020 21:41 UTC WARN 4 minutes Incident Alerted Monitoring - We have fixed the issue and are monitoring the situation for continued problems. Jul...
July 17, 2020 01:05 UTC MAINTENANCE 30 minutes System Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 08, 2020 07:05 UTC MAINTENANCE about 2 hours Experiencing Issues with Image file upload (Kraken.io) and Kraken.io Kraken.io Storage
June 18, 2020 20:56 UTC WARN 5 minutes Experiencing Issues with Payment provider

Supported Features

We support the following features in our integration with the Olark status page:

  • Down Notifications

    If Olark is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Olark is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Olark posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Olark enters a pre-planned maintenance window, keeping you up to date.

  • Status Overview

    When Olark posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Olark has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Olark has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Olark down today?

According to its status page Olark is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Olark is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Olark is having issues?

There are two main options: You can check the Olark status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Olark status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Olark status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Olark customer support while checking everything on your side. You can also try Tweeting at them via @olark on Twitter.

Olark Down?

Are you experiencing issues with Olark? Please share your issues below and let others know. Sign up above to receive notifications when Olark published outages.

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