Last checked from Onshape Support Service (https://onshape.zendesk.com) official status page 2 min. 41 sec. ago
Onshape Support Service (https://onshape.zendesk.com) Status
Is Onshape Support Service (https://onshape.zendesk.com) down?
Onshape Support Service (https://onshape.zendesk.com) is up
Cloud-based CAD and PDM platform for product development.
Not working for you?
StatusGator last checked the status of Onshape on and the service was operational. The outage has been resolved.
Onshape Support Service (https://onshape.zendesk.com) service health
This chart represents Onshape Support Service (https://onshape.zendesk.com) service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Onshape Support Service (https://onshape.zendesk.com) status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Onshape Support Service (https://onshape.zendesk.com) issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Onshape Support Service (https://onshape.zendesk.com)?
Onshape Support Service (https://onshape.zendesk.com) outage map
Explore our interactive Onshape Support Service (https://onshape.zendesk.com) outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Onshape outages, giving you a clear view of performance and downtime trends.
How accurate is the Onshape status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Onshape disruptions that StatusGator customers knew about before the rest of the world:
Onshape status page accuracy rating
This rating evaluates how quickly Onshape acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
B
Good
Avg. delay 15 - 30 min
This rating evaluates how quickly Onshape acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Slow website performance and files not loading. | 4m |
Never acknowledged
|
|
| Onshape CAD site experiencing gateway errors | 54m |
6m later
|
|
| Workspaces not loading and 502 errors at sign-in. | 34m |
2m later
|
|
| Pages not loading or timing out. | 11m |
3m later
|
|
| OnShape inaccessible and models unavailable | 19m |
2m later
|
|
| Server connection issues causing 502 errors | 15m |
3m later
|
|
| Service outage | 19m |
Never acknowledged
|
|
| Service unavailable due to 502 Bad Gateway errors. | 40m |
4m later
|
Incident description
Slow website performance and files not loading.
Duration
4m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Onshape CAD site experiencing gateway errors
Duration
54m
StatusGator detected
Officially acknowledged
6m later
Incident description
Workspaces not loading and 502 errors at sign-in.
Duration
34m
StatusGator detected
Officially acknowledged
2m later
Incident description
Pages not loading or timing out.
Duration
11m
StatusGator detected
Officially acknowledged
3m later
Incident description
OnShape inaccessible and models unavailable
Duration
19m
StatusGator detected
Officially acknowledged
2m later
Incident description
Server connection issues causing 502 errors
Duration
15m
StatusGator detected
Officially acknowledged
3m later
Incident description
Service outage
Duration
19m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service unavailable due to 502 Bad Gateway errors.
Duration
40m
StatusGator detected
Officially acknowledged
4m later
Looking to track Onshape Support Service (https://onshape.zendesk.com) downtime and outages?
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- Show current status on private or public status page
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One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Onshape Support Service (https://onshape.zendesk.com) outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Onshape Support Service (https://onshape.zendesk.com) along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Onshape Support Service (https://onshape.zendesk.com) status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Onshape Support Service (https://onshape.zendesk.com) on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our Onshape Support Service (https://onshape.zendesk.com) status page integration
Onshape Support Service (https://onshape.zendesk.com) (Cloud-based CAD and PDM platform for product development) is a a Cloud Infrastructure and Design solution that StatusGator has been monitoring since October 2025. Over the past 8 months, we have collected data on on more than 56 outages that affected Onshape Support Service (https://onshape.zendesk.com) users. When Onshape Support Service (https://onshape.zendesk.com) publishes downtime on their status page, they do so across 18 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Onshape Support Service (https://onshape.zendesk.com) down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Onshape Support Service (https://onshape.zendesk.com) is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Onshape Support Service (https://onshape.zendesk.com) to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Onshape Support Service (https://onshape.zendesk.com) outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Onshape Support Service (https://onshape.zendesk.com) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Onshape Support Service (https://onshape.zendesk.com) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Onshape Support Service (https://onshape.zendesk.com) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onshape Support Service (https://onshape.zendesk.com) enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Onshape Support Service (https://onshape.zendesk.com) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
-
Status Details
When Onshape Support Service (https://onshape.zendesk.com) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Onshape Support Service (https://onshape.zendesk.com) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Onshape Support Service (https://onshape.zendesk.com) outages
Stay updated with instant alerts for Onshape Support Service (https://onshape.zendesk.com) outages by signing up now!
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Monitoring of both Onshape Support Service (https://onshape.zendesk.com) and your own apps.
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Granular monitoring of Onshape Support Service (https://onshape.zendesk.com) components.
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Frequently asked questions
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