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Current Outschool Purchasing & Enrolling in Classes status is UP

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Recent Outschool Purchasing & Enrolling in Classes Outages and Issues

Follow the recent outages and downtime for Outschool Purchasing & Enrolling in Classes in the table below.

Start Time

Type

Length

Message

Details

February 05, 2024 20:36 UTC

WARN

about 2 hours

Intermittent payment processing errors

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Start Time

February 05, 2024 20:36 UTC

Type WARN
Affected Components

Purchasing & Enrolling in Classes

Message

Intermittent payment processing errors

Details

Investigating - Our team is currently investigating an intermittent issue with payment processing for a subset of Outschool families. If you are experiencing issues paying for classes, please:1. Attempt to complete your purchase with a different card, or:2. Contact your bank or financial institution to inform them of this issue, and clarify that you authorize charges from Outschool.If after trying a different card or contacting your bank or financial institution you are still not able to complete your transaction, please contact our support team at support@Outschool.com with as much detail as possible, including the bank or card issuer name, and any information provided by your bank as to why the charge in question did not process, so we can pass this along to our team for further investigation! Feb 05, 2024 - 12:35 PST

February 20, 2023 20:31 UTC

WARN

15 days

Intermittent Payment Processing Errors

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Start Time

February 20, 2023 20:31 UTC

Type WARN
Affected Components

Purchasing & Enrolling in Classes

Message

Intermittent Payment Processing Errors

Details

Monitoring - Recently the Outschool team was made aware of an issue with our payment processor, and this issue has since been resolved. We are however seeing a small portion of Outschool families who are encountering difficulty with their preferred payment method processing. We have resolved this issue, though if you, your family, or your learners continue to experience payment processing issues, we recommend the following, if possible:1. Attempt to re-enroll using an alternate payment method.2. If you are unable to use an alternate payment method, please contact your bank or financial institution and inform them that Outschool charges are approved. You can then attempt to re-enroll. If you are unsure of who to contact, we recommend reviewing the back of your credit or debit card for any contact or customer service details.Please let us know if you continue to experience issues with payment processing and we will be happy to assist you further at support@outschool.com. We're so sorry for the disruption and particularly for any classes that were affected. Thank you for your continued understanding. We know these issues cause extra work and stress for you, and we're working hard to resolve this for impacted families. Feb 20, 2023 - 12:27 PST

No outages or status changes in the last 24 hours

Outschool Purchasing & Enrolling in Classes status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Outschool Purchasing & Enrolling in Classes Outage and Status History

We've been monitoring Outschool Purchasing & Enrolling in Classes outages since October 11, 2022.
Here's the history of service outages we've observed from the Outschool Purchasing & Enrolling in Classes Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Outschool Purchasing & Enrolling in Classes Status Page Integration

Outschool Purchasing & Enrolling in Classes is an Education solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 11 outages that affected Outschool Purchasing & Enrolling in Classes users. When Outschool Purchasing & Enrolling in Classes publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Outschool Purchasing & Enrolling in Classes to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Outschool Purchasing & Enrolling in Classes is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Outschool Purchasing & Enrolling in Classes is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Outschool Purchasing & Enrolling in Classes posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Outschool Purchasing & Enrolling in Classes enters a pre-planned maintenance window, keeping you up to date.

Since Outschool Purchasing & Enrolling in Classes publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Outschool Purchasing & Enrolling in Classes posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Outschool Purchasing & Enrolling in Classes has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Outschool Purchasing & Enrolling in Classes has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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