Is PayGate down?
Current PayGate status is UP

We checked the official PayGate Status Page recently. Learn more
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Recent PayGate Outages and Issues

Follow the recent outages and downtime for PayGate in the table below.

Start Time

Type

Length

Message

Details

May 11, 2023 16:31 UTC

WARN

5 days

Problem identified when signing submission through a smart card

See more
Start Time

May 11, 2023 16:31 UTC

Type WARN
Affected Components

paygate Enterprise

paygate v3

Message

Problem identified when signing submission through a smart card

Details

Upon investigating we can confirm that this issue has been caused due to Microsoft updating their Edge browser.

May 10, 2023 10:03 UTC

DOWN

1 day

Problem identified when signing submission through a smart card

See more
Start Time

May 10, 2023 10:03 UTC

Type DOWN
Affected Components

paygate Enterprise

paygate v3

Message

Problem identified when signing submission through a smart card

Details

Hello,

March 10, 2023 10:46 UTC

DOWN

about 4 hours

BACS Submission Error

See more
Start Time

March 10, 2023 10:46 UTC

Type DOWN
Affected Components

BACS Submission Service

paygate Enterprise

paygate Online

paygate v3

Message

BACS Submission Error

Details

Good morning,

October 28, 2022 09:25 UTC

DOWN

4 days

SMS Delivery Delay to UK

See more
Start Time

October 28, 2022 09:25 UTC

Type DOWN
Affected Components

paygate Enterprise

paygate Online

Message

SMS Delivery Delay to UK

Details

Our down stream SMS provider is experiencing SMS delivery delays when sending messages to UK O2, Vodafone and H36 networks. Our SMS provider is working with their carrier partner to resolve the issue. Our carrier provider will provide another update in 2 hour or as soon as more information becomes available and we will update you.

PayGate Components and Services

View details of the current PayGate status below.

Name

Status

Details

PayGate BACS Submission Service

UP See more

PayGate DDMS API

UP See more

PayGate paygate Enterprise

UP See more

PayGate paygate Online

UP See more

PayGate paygate Support Services

UP See more

PayGate paygate v3

UP See more

PayGate Validate

UP See more

No outages or status changes in the last 24 hours

PayGate status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PayGate Outage and Status History

We've been monitoring PayGate outages since October 1, 2022.
Here's the history of service outages we've observed from the PayGate Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our PayGate Status Page Integration

PayGate is a Finance and Payments solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on outages that affected PayGate users. When PayGate publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor PayGate to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If PayGate is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PayGate is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PayGate posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PayGate enters a pre-planned maintenance window, keeping you up to date.

PayGate does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate PayGate maintenance events into your unified calendar.

When PayGate posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PayGate has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PayGate has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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