2025: The year of the global cloud outage

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    Last checked from Planet DDS official status page 4 min. 41 sec. ago

    Planet DDS Status

    Planet DDS icon
    Planet DDS icon

    Is Planet DDS down?

    Planet DDS is up

    Cloud-based dental practice management software.

    Not working for you?

    Report an outage

    StatusGator last checked the status of Planet DDS on and the service was operational. There have been 1 user-submitted report of outages in the past 24 hours.

    Similar services:
    PlanetScale icon
    PlanetScale

    Planet DDS service health

    This chart represents Planet DDS service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Planet DDS status data.

    Service is up
    Possible outage
    Likely outage

    Top reported issues

    View and upvote the most commonly reported Planet DDS issues to help us better indicate the service status.

    • Slow performance
    • Connectivity issue
    • Error message
    • Server not responding
    • Sign in problem
    • Service down
    • Unable to download
    • App not loading
    • Other

    Have a different problem with Planet DDS?

    Report an outage

    Recent outage reports

    See recent outage reports from real Planet DDS users

    1 outage reports in the last 24 hours

    User avatar

    US Florida, United States

    Slow performance


    about 6 hours ago


    about 6 hours ago

    Planet DDS outage map

    Explore our interactive Planet DDS outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Planet DDS outages, giving you a clear view of performance and downtime trends.

    Top reported Planet DDS outage locations, last 24 hours:

    • Florida, US
    Planet DDS outage map

    How accurate is the Planet DDS status page?

    StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Planet DDS disruptions that StatusGator customers knew about before the rest of the world:

    Planet DDS status page accuracy rating

    This rating evaluates how quickly Planet DDS acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

    B
    Good

    Avg. delay 15 - 30 min

    This rating evaluates how quickly Planet DDS acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

    A
    Excellent

    Avg. delay < 15 min

    B
    Good

    Avg. delay 15 - 30 min

    C
    Fair

    Avg. delay 30 - 120 min

    D
    Poor

    Avg. delay 2 - 4 hrs

    F
    Failing

    Avg. delay >= 4 hrs

    Incident description Duration StatusGator detected Officially acknowledged
    App not loading or responding 1h 19m
    Never acknowledged
    Incident description
    App not loading or responding
    Duration
    1h 19m
    StatusGator detected
    Officially acknowledged
    Never acknowledged

    Looking to track Planet DDS downtime and outages?

    • Receive real-time status updates
    • Show current status on private or public status page
    • Be the first to know if service is down
    • Keep your team informed
    • Monitor alongside other services and websites
    Start monitoring for free

    Planet DDS status history

    Since June 13, 2025, StatusGator has been monitoring Planet DDS outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Planet DDS Status Page.

    60 days ago Today
    Up
    Down
    Warn
    Maintenance
    Unknown

    Recent Planet DDS outages and issues

    Follow the recent outages and downtime for Planet DDS in the table below. If you're experiencing a problem now, check the current Planet DDS status or report it.

    Incident Name Duration Started Severity
    New Denticon Version
    1h
    maintenance icon Maint
    Denticon - Partner Service Degraded Impacting Claim Validation & Submission (DentalXChange)
    3h 20m
    warn icon Warn
    Cloud 9 and Denticon - Eligibility and Claims Performance Degradation
    3h 25m
    warn icon Warn
    Denticon - Edit Patient UI- Service Performance Degraded
    55m
    warn icon Warn
    Denticon - Partner Service Performance Degraded Impacting Denticon
    2h 35m
    warn icon Warn
    Incident name
    New Denticon Version
    Duration
    1h
    Start
    Severity
    maintenance icon Maint
    Incident name
    Denticon - Partner Service Degraded Impacting Claim Validation & Submission (DentalXChange)
    Duration
    3h 20m
    Start
    Severity
    warn icon Warn
    Incident name
    Cloud 9 and Denticon - Eligibility and Claims Performance Degradation
    Duration
    3h 25m
    Start
    Severity
    warn icon Warn
    Incident name
    Denticon - Edit Patient UI- Service Performance Degraded
    Duration
    55m
    Start
    Severity
    warn icon Warn
    Incident name
    Denticon - Partner Service Performance Degraded Impacting Denticon
    Duration
    2h 35m
    Start
    Severity
    warn icon Warn

    Get notified about Planet DDS outages

    Stay updated with instant alerts for Planet DDS outages by signing up now!

    Start monitoring for free

    See Planet DDS status on your status page

    You can also monitor any service or website on your status page

    Planet DDS components

    View details of the current Planet DDS status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Planet DDS is down or facing partial disruptions.

    Component name Status
    Planet DDS API (Existing, New) status
    up icon Up
    Planet DDS API (Third Party Integrations) status
    up icon Up
    Planet DDS C9 Agent status
    up icon Up
    Planet DDS C9 Connect status
    up icon Up
    Planet DDS C9 Signature / OrthoLync status
    up icon Up
    Planet DDS DCV - Token Registration Server status
    up icon Up
    Planet DDS DICOM - Image Retrieval status
    up icon Up
    Planet DDS DICOM - Image Storage status
    up icon Up
    Planet DDS Eligibility and Claims (DentalXchange) status
    up icon Up
    Planet DDS Eligibility & Claims status
    up icon Up
    Planet DDS https://cloud9.software/ status
    up icon Up
    Planet DDS https://www.planetdds.com/ status
    up icon Up
    Planet DDS Imaging status
    up icon Up
    Planet DDS Imaging (Apteryx) status
    up icon Up
    Planet DDS Patient Communication status
    up icon Up
    Planet DDS Patient Engagement status
    up icon Up
    Planet DDS Patient Facing Application status
    up icon Up
    Planet DDS Patient Portal status
    up icon Up
    Planet DDS Payment Processing status
    up icon Up
    Planet DDS Practice Analytics status
    up icon Up
    Planet DDS Practice Management status
    up icon Up
    Planet DDS Practice Management (cloud9ortho.com) status
    up icon Up
    Planet DDS Reports status
    up icon Up
    Planet DDS Statements status
    up icon Up
    Planet DDS XVWeb AI Integration status
    up icon Up
    Planet DDS XVWeb (Single Sign On) status
    up icon Up
    Planet DDS XVWeb Viewer status
    up icon Up

    Get notified about Planet DDS outages

    Stay updated with instant alerts for Planet DDS outages by signing up now!

    Start monitoring for free

    One App that has it all

    With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Planet DDS outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

    Monitor Planet DDS along with other services and websites

    Monitor CrowdStrike along with other services and websites

    StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

    Get notified on Planet DDS status change

    Get notified on CrowdStrike status change

    StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

    Show Planet DDS on your status page

    Show CrowdStrike on your status page

    Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

    About our Planet DDS status page integration

    Planet DDS (Cloud-based dental practice management software) is a a CRM, Healthcare, and SaaS Management solution that StatusGator has been monitoring since June 2025. Over the past 7 months, we have collected data on on more than 56 outages that affected Planet DDS users. When Planet DDS publishes downtime on their status page, they do so across 29 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is Planet DDS down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Planet DDS is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    Many StatusGator users monitor Planet DDS to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Planet DDS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals

      If we detect a potential Planet DDS outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications

      If Planet DDS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications

      Warn notifications are used when Planet DDS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications

      Planet DDS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Planet DDS enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages

      When Planet DDS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details

      When Planet DDS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

    • Component Status Filtering

      Because Planet DDS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Get notified about Planet DDS outages

    Stay updated with instant alerts for Planet DDS outages by signing up now!

    Start monitoring for free

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    Both official and crowdsourced updates for Planet DDS outages.
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    Proactive alerts on Planet DDS status changes sent to your Slack, Microsoft Teams, and more.
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    Monitoring of both Planet DDS and your own apps.
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    Granular monitoring of Planet DDS components.
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    Frequently asked questions

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