Portnox Outage History

Portnox carried out a global maintenance window affecting authentication, onboarding portals, APIs, and multiple integrations across the Americas and Europe. Users may have experienced intermittent access or degraded functionality during the window as dozens of components switched to maintenance status.

The maintenance began at 4:01 AM UTC and concluded at 7:01 AM UTC, with affected components returning to normal over the following hours. The status page showed a move to maintenance for numerous services, including MFA, OCSP, the Administration Portal, API, and various integration services, before all returned to up.

Portnox initiated a scheduled maintenance window affecting multiple regional components across Europe and the Americas, including SiEM Services, Authentication Services (RADIUS and non-RADIUS), Alerting Services, Logging, TACACS+ Services, and ZTNA. The maintenance began at 5:01 AM UTC and concluded at 8:01 AM UTC, with the listed components shown as under maintenance during the window.

Two official status updates were posted to communicate the maintenance and its completion, with services restored to up after the maintenance window.

A scheduled maintenance window impacted Portnox services across the Americas and Europe. From Feb 11, 2026 5:02 AM UTC to Feb 11, 2026 8:02 AM UTC, 12 components across regions were taken offline or degraded, including ZTNA, SiEM, Directory Synchronization, TACACS+, Logging, Alerting, and Authentication (RADIUS) services. Users may have experienced intermittent access or degraded functionality during the window.

Portnox's status page documented the maintenance and subsequent restoration, with 2 status updates published during the incident. All affected components were restored by Feb 11, 2026 8:02 AM UTC and services returned to normal by the end of the window.

Portnox carried out a broad, scheduled maintenance window affecting dozens of components across Europe and the Americas. The maintenance began at Feb 2, 2026 4:01 AM UTC and lasted about one hour, during which services such as authentication, portals, APIs, and various integration services were listed as maintenance. This regional maintenance likely caused limited access or degraded functionality for users while the changes were in progress. The provider issued 2 status updates during the incident, documenting the maintenance phase and its completion. The maintenance ended at Feb 2, 2026 5:01 AM UTC and all affected components transitioned back to normal operation (up) across Europe and the Americas.

Portnox conducted a scheduled maintenance window impacting 18 components across Europe and the Americas, including Europe / Portal, Europe / Authentication Services (RADIUS), Europe / Self Onboarding Portal, America / MAC Address Onboarding Portal, America / Self Onboarding Portal, America / Administration Portal, Europe / Alerting Services, Europe / Authentication Services, America / Multi Factor Authentication Services, Europe / Multi Factor Authentication Services, Europe / Authentication Services (Captive Portal), Europe / Administration Portal, America / Alerting Services, America / Authentication Services, America / Portal, America / Authentication Services (Captive Portal), America / Authentication Services (RADIUS), and Europe / MAC Address Onboarding Portal. The maintenance window lasted approximately 3 hours. The maintenance began at 4:01 AM UTC and was completed by 7:01 AM UTC, with affected components returning to normal status by the end of the window.

Portnox conducted a scheduled maintenance window that affected 14 components across Europe and the Americas, including Europe / CASB Services, Europe / Logging, Europe / ZTNA Services, Europe / Change of Authorization (CoA) Services, Europe / Authentication Services (RADIUS) and other Europe and America components such as SiEM, ZTNA, and CASB services. The maintenance began at 5:01 AM UTC and completed by 8:01 AM UTC, lasting about 3 hours. During the window, affected components were listed as under maintenance, which could have caused limited access or degraded functionality for users depending on the service. Portnox posted two status updates—one announcing the start of maintenance and another confirming restoration to normal operation. By 8:01 AM UTC all affected components were returned to up. There were no user-reported issues observed during the window.

Portnox conducted scheduled maintenance affecting two components in the Americas: America / SiEM Services and America / Logging. Maintenance began at Jan 12, 2026 5:01 AM UTC and ended at Jan 12, 2026 8:01 AM UTC, a window of roughly 3 hours. The status page shows these components moving from up to maintenance during the window and then back to up as the maintenance completed. The provider issued two updates documenting the change.

Portnox initiated an extended maintenance window affecting dozens of services across the Americas and Europe, including API, Portal, Authentication, CASB, Alerting, Certificate, and more. During this period, affected components were listed as maintenance rather than fully operational, which likely caused temporary unavailability or degraded functionality for users.

Maintenance began at 8:56 PM UTC and concluded with the components returning to the up state at 3:11 PM UTC. Portnox's status page shows the scope across Americas and Europe, with all affected components transitioning back to up as the window closed.

Portnox conducted a scheduled maintenance window that began at Dec 5, 2025 5:01 AM UTC and ran for about 1 hour, ending at Dec 5, 2025 6:01 AM UTC. During the window, dozens of components across Americas and Europe were switched to maintenance mode, including API, Portal, Logging, TACACS+ and RADIUS authentication, and MFA-related services, which could have caused temporary interruptions or degraded access for users.

The Portnox status page issued two updates during the incident as engineers progressed with the maintenance, and all affected components were brought back to normal by the end of the window as services resumed full operation.

Portnox conducted a planned maintenance window beginning at Dec 4, 2025 9:01 AM UTC and running for about two hours, until 11:01 AM UTC. During this period, dozens of Portnox components across the Americas and Europe were listed as maintenance, including Logging, API, Portal, Authentication, and related services. Users may have experienced limited functionality or intermittent access while the maintenance was in effect. The incident was managed with two official status updates from Portnox. The geographic pattern centered on the Americas and Europe.