Portnox outage history

Portnox conducted a planned maintenance window affecting AgentP Enrollment Services in the Americas and Europe. During the window, both regional endpoints were placed into maintenance, temporarily pausing enrollment-related tasks for users in those regions. The planned window ran from 5:00 AM UTC to 6:00 AM UTC (00:00 CDT to 01:00 CDT). The maintenance began as scheduled and affected components were America / AgentP Enrollment Services and Europe / AgentP Enrollment Services.

Status page updates show the maintenance started at 5:01 AM UTC and completed by 6:01 AM UTC. The affected components were America / AgentP Enrollment Services and Europe / AgentP Enrollment Services. There were no user reports observed during the maintenance window.

Portnox ran a planned maintenance window affecting AgentP Enrollment Services in the Americas and Europe. The maintenance began during the scheduled window and the affected components were placed into maintenance before returning to normal. The maintenance window spanned from Sep 30, 2026 3:01 AM UTC to Sep 30, 2026 6:01 AM UTC, aligning with the 2026-09-29 22:00 CDT to 2026-09-30 01:00 CDT window described in the status updates. America / AgentP Enrollment Services and Europe / AgentP Enrollment Services were the components involved.

During the incident, Portnox's status updates show both regions transitioning to maintenance and then back to up as the work completed. The maintenance was contained to the AgentP Enrollment Services components in the Americas and Europe, with normal operations expected to resume after the window.

During a scheduled maintenance window, Portnox placed Europe / Authentication Services, Europe / Authentication Services (RADIUS), America / Authentication Services, and America / Authentication Services (RADIUS) into maintenance. The window ran from Sep 26, 2026 7:00 AM UTC to Sep 26, 2026 9:00 AM UTC UTC; during this period, users attempting to authenticate may have experienced interruptions as the affected components were taken offline for the maintenance. The maintenance was completed and all components were restored by Sep 26, 2026 9:01 AM UTC.

During a scheduled maintenance window, Portnox's AgentP Enrollment Services in the Americas and Europe were briefly unavailable. The maintenance window was planned from Sep 24, 2026 3:00 AM UTC to Sep 24, 2026 6:00 AM UTC. The status page shows the transition to maintenance at 3:01 AM UTC, with services returning to normal by 6:01 AM UTC.

The maintenance affected the following components: America / AgentP Enrollment Services and Europe / AgentP Enrollment Services, which were taken offline briefly to perform updates and were brought back online after the window.

Portnox carried out a planned maintenance window across Europe and the Americas as part of the 2026.09 release. The window ran from Sep 21, 2026 3:00 AM UTC to Sep 21, 2026 6:00 AM UTC, during which a broad set of services including Authentication Services, Portal, Logging, MFA, and related infrastructure were placed in maintenance mode.

All listed components returned to normal operation by 6:01 AM UTC.

Portnox conducted a scheduled maintenance window affecting America and Europe Authentication Services and their corresponding RADIUS gateways. The maintenance began at 7:01 AM UTC and wrapped up by 8:01 AM UTC, lasting roughly one hour. Per Portnox's status updates, the four components involved—America / Authentication Services, Europe / Authentication Services, Europe / Authentication Services (RADIUS), and America / Authentication Services (RADIUS)—transitioned from up to maintenance and back to up as the operation completed.

Portnox ran a brief maintenance window that affected access to the Portnox Portal and Administration Portal for users in the Americas and Europe. The maintenance began at 4:01 AM UTC and concluded at 6:01 AM UTC, lasting roughly two hours. During this period, four components were listed in maintenance: America / Portal, America / Administration Portal, Europe / Portal, and Europe / Administration Portal. Access to the portals was temporarily unavailable during the window, with services restored by the end of the period.

Portnox conducted a planned maintenance window affecting a broad set of services across the Americas and Europe. During the window, authentication, portal access, logging, API functionality, and multiple security integrations were impacted as components shifted to maintenance mode. Notable services affected included America / Portal, America / Authentication Services, America / Logging, America / API, America / ZTNA Services, MFA, TACACS+ Services, IoT Fingerprinting, CRL, OCSP, SCEP, and Change of Authorization, with Europe components similarly affected. The maintenance began at 5:01 AM UTC and lasted about one hour, potentially causing intermittent access for users during that period.

Portnox conducted a scheduled maintenance window affecting a broad set of services across Europe and the Americas. The status page indicated an ongoing maintenance, with key components such as Europe / Portal, America / Portal, Authentication Services, API, and Azure infrastructure temporarily placed under maintenance. The maintenance window began at 3:01 AM UTC and concluded at 6:06 AM UTC, lasting a little over three hours.

During this period, users would have experienced temporary unavailability or degraded functionality across core Portnox portals and authentication points. By 6:06 AM UTC, the listed components had returned to normal operation, marking the end of the maintenance window.

Portnox ran scheduled maintenance affecting four components across the Americas and Europe: America / Administration Portal, America / Portal, Europe / Portal, and Europe / Administration Portal. During this window, users may have experienced limited access to Portnox administration and portal features. The maintenance began at 3:01 AM UTC and was completed by 6:01 AM UTC, lasting roughly three hours.

According to status updates, the components were moved into maintenance and later returned to normal operation, with full availability restored by 6:01 AM UTC.