Is Prompt.io down?
Current Prompt.io status is UP

We checked the official Prompt.io Status Page 51 sec. ago. Learn more
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Recent Prompt.io Outages and Issues

Follow the recent outages and downtime for Prompt.io in the table below.

Start Time

Type

Length

Message

Details

September 08, 2023 20:10 UTC

WARN

about 1 hour

Smart links sent via broadcast issues

See more
Start Time

September 08, 2023 20:10 UTC

Type WARN
Affected Components

Prompt.io (Production) - API

Prompt.io (Production) - Agent Tools

Message

Smart links sent via broadcast issues

Details

Identified - Smart links sent via broadcast text are causing errors for some customers. We have identified the issue and are actively working on a solution. Sep 08, 2023 - 13:09 PDT

March 14, 2023 21:55 UTC

WARN

2 days

Deliverability to T-Mobile experiencing issues.

See more
Start Time

March 14, 2023 21:55 UTC

Type WARN
Affected Components

Prompt.io (Production) - Agent Tools

Prompt.io (Production) - API

Message

Deliverability to T-Mobile experiencing issues.

Details

Investigating - We are experiencing deliverability issues for SMS and MMS to some T-Mobile handsets due to upstream carrier issues. We are monitoring closely. Texts to T-Mobile handsets may return inappropriate 30003 error messages while this issue is being resolved by our upstream partners. Mar 14, 2023 - 14:53 PDT

Prompt.io Components and Services

View details of the current Prompt.io status below.

Name

Status

Details

Prompt.io AWS ec2-us-west-2

UP See more

Prompt.io AWS rds-us-west-2

UP See more

Prompt.io mailgun API

UP See more

Prompt.io mailgun Inbound email processing

UP See more

Prompt.io mailgun Outbound Delivery

UP See more

Prompt.io mailgun SMTP

UP See more

Prompt.io (Production) - Agent Tools

UP See more

Prompt.io (Production) - API

UP See more

Prompt.io Twilio MMS

UP See more

Prompt.io Twilio SMS

UP See more

No outages or status changes in the last 24 hours

Prompt.io status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Prompt.io Outage and Status History

We've been monitoring Prompt.io outages since December 26, 2022.
Here's the history of service outages we've observed from the Prompt.io Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Prompt.io Status Page Integration

Prompt.io is a Telephony, Telecom, and SMS solution that StatusGator has been monitoring since December 2022. Over the past over 1 year, we have collected data on on outages that affected Prompt.io users. When Prompt.io publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Prompt.io to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Prompt.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Prompt.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Prompt.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Prompt.io enters a pre-planned maintenance window, keeping you up to date.

Since Prompt.io publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Prompt.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Prompt.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Prompt.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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