Is PROS down?
Current PROS status is UP

We checked the official PROS Status Page 2 min. 50 sec. ago. Learn more
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Recent PROS Outages and Issues

Follow the recent outages and downtime for PROS in the table below.

Start Time

Type

Length

Message

Details

January 31, 2023 07:46 UTC

MAINT

about 24 hours

PROS Notification: Planned server patching 31JAN23

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Start Time

January 31, 2023 07:46 UTC

Type MAINT
Affected Components

Merchandising - EU4

FastSearch - EU4

OneSearch - EU4

Repricer - EU4

Message

PROS Notification: Planned server patching 31JAN23

Details

In progress - Dear Customers,

Please be informed that the maintenance has been started.

Upon maintenance finalization, the status will be updated accordingly.

Sincerely yours,
PROS Support Jan 31, 2023 - 07:45 UTC

January 29, 2023 08:06 UTC

MAINT

about 2 hours

Smart CPQ – Fix Application Notice

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Start Time

January 29, 2023 08:06 UTC

Type MAINT
Affected Components

Smart CPQ - EU1

Smart CPQ - AU1

Smart CPQ - US2

Message

Smart CPQ – Fix Application Notice

Details

In progress - The maintenance of the following modules starts now :- Performance Quoting - Catalog / Configurator / Cart / Designer Jan 29, 2023 - 08:01 UTC

January 28, 2023 18:09 UTC

MAINT

about 3 hours

Cloud Maintenance Notification: Production Environments | RTDP/GSO | Security Update Server Patching | January 28, 2023

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Start Time

January 28, 2023 18:09 UTC

Type MAINT
Affected Components

Group Sales Optimizer - EU1

Group Sales Optimizer - US1

Group Sales Optimizer - US6

Message

Cloud Maintenance Notification: Production Environments | RTDP/GSO | Security Update Server Patching | January 28, 2023

Details

In progress - Dear PROS Customer,

During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application. Jan 28, 2023 - 18:09 UTC

January 28, 2023 15:01 UTC

MAINT

about 2 hours

Cloud Maintenance Notification: Production Environments | RTDP/GSO | Security Update Server Patching | January 28, 2023

See more
Start Time

January 28, 2023 15:01 UTC

Type MAINT
Affected Components

Group Sales Optimizer - EU1

Group Sales Optimizer - ME1

Group Sales Optimizer - US1

Group Sales Optimizer - US3

Message

Cloud Maintenance Notification: Production Environments | RTDP/GSO | Security Update Server Patching | January 28, 2023

Details

In progress - Dear PROS Customer,

During this maintenance window, the systems may be restarted multiple times which may impact your ability to access the application. Jan 28, 2023 - 14:58 UTC

January 25, 2023 11:21 UTC

DOWN

5 minutes

GSO system issues

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Start Time

January 25, 2023 11:21 UTC

Type DOWN
Affected Components

Guidance - EU1

Guidance - US1

Control - EU3

Control - US1

Control - US6

Service-App Portal - US4

Control - EU1

Guidance - AU1

Control - EU2

Control - AU1

Service-App Portal - AU1

Service-App Portal - EU1

Message

GSO system issues

Details

Monitoring - Dear PROS Customers,

Please be kindly noted that we are seeing some stability in our network for the last 45 minutes. 
We will continue to monitor this and will keep you updated. Jan 25, 2023 - 10:50 UTC

2023-02-07 15:08:57 UTC UTC

STATUS

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2023-02-07 15:08:57 UTC UTC

STATUS

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2023-02-07 15:08:57 UTC UTC

STATUS

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2023-02-07 15:08:57 UTC UTC

STATUS

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2023-02-07 15:08:57 UTC UTC

STATUS

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Sign Up for More PROS History

StatusGator has 5 months of PROS status history.

PROS Components and Services

View details of the current PROS status below.

Name

Status

Details

PROS AU1

UP See more

PROS AU2

UP See more

PROS EU1

UP See more

PROS EU2

UP See more

PROS EU3

UP See more

PROS EU4

UP See more

PROS EU5

UP See more

PROS Global

UP See more

PROS ME1

UP See more

PROS ME2

UP See more

PROS US1

UP See more

PROS US2

UP See more

PROS US3

UP See more

PROS US4

UP See more

PROS US5

UP See more

PROS US6

UP See more

No outages or status changes in the last 24 hours

PROS status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PROS Outage and Status History

We've been monitoring PROS outages since September 13, 2022.
Here's the history of service outages we've observed from the PROS Status Page:

Instant enriched data from
2,650 status pages

About Our PROS Status Page Integration

PROS is a Chat, Communications, Email, and Project Management solution that StatusGator has been monitoring since September 2022. Over the past 5 months, we have collected data on on more than 111 outages that affected PROS users. When PROS publishes downtime on their status page, they do so across 51 components and 17 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor PROS to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If PROS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PROS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PROS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PROS enters a pre-planned maintenance window, keeping you up to date.

Since PROS publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PROS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PROS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PROS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is PROS down today?

According to its status page PROS is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when PROS is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if PROS is having issues?

There are two main options: You can check the PROS status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

PROS status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the PROS status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting PROS customer support while checking everything on your side. You can also try Tweeting at them via @PROS_Inc on Twitter. Or visit their official status page or website:

Where do you get the official PROS status?

We use the official PROS status page. Here are links to their status page and other helpful links.

PROS Down?

Are you experiencing issues with PROS? Sign up to receive notifications when PROS publishes outages.

PROS Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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