Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since September 6, 2018

Recent Events

Start Time Type Length Message Details
May 17, 2019 18:17 UTC DOWN about 1 hour VNC Connect Portal Monitoring - We believe the issue is resolved. Portal logins are working normally. We will contin...
April 01, 2019 16:49 UTC WARN 2 days Renewing expired subscriptions sometimes failing / upgrading subscriptions failing Identified - We are currently working on a fix for the purchase issues and will provide an update...
February 05, 2019 11:17 UTC WARN about 21 hours email delivery delays Investigating - Some customers may be experiencing delays in receiving emails (such as new sign i...
January 15, 2019 11:07 UTC WARN about 4 hours Intermittent purchase issues Investigating - Customers may experience issues with purchasing VNC Connect subscriptions. If the...
January 08, 2019 11:35 UTC MAINTENANCE 1 day Essential portal maintenance Update - The VNC Connect portal is now available for account management but updating and viewing ...
January 05, 2019 22:06 UTC WARN 1 day VNC Connect portal / Email deliverability Monitoring - The VNC Connect portal is now available. As we're continuing to experience extremely...
January 05, 2019 19:02 UTC MAINTENANCE about 3 hours VNC Connect portal / Email deliverability Update - We are disabling the VNC Connect management portal while we work on resolving the issue,...
December 12, 2018 15:20 UTC MAINTENANCE 1 day Essential infrastructure maintenance extended In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
December 12, 2018 15:14 UTC WARN 6 minutes Partially Degraded Service
December 11, 2018 18:08 UTC WARN about 21 hours Essential infrastructure maintenance Update - We aware that some customers are experiencing problems with performing certain operation...