Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since September 6, 2018

Recent Events

Start Time Type Length Message Details
August 02, 2019 08:00 UTC MAINTENANCE about 2 hours VNC Connect portal issue Identified - We have identified the cause of this issue and are working on a fix. Aug 2, 08:54 UTC
July 20, 2019 21:01 UTC MAINTENANCE about 4 hours VNC Connect Portal - Essential Routine Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 05, 2019 12:02 UTC WARN about 5 hours Intermittent service provisioning issue Update - We are continuing to investigate this issue. Jul 5, 13:30 UTC
June 04, 2019 06:46 UTC MAINTENANCE about 1 hour Portal update affecting purchasing and amending products In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 17, 2019 18:17 UTC DOWN about 1 hour VNC Connect Portal Monitoring - We believe the issue is resolved. Portal logins are working normally. We will contin...
April 01, 2019 16:49 UTC WARN 2 days Renewing expired subscriptions sometimes failing / upgrading subscriptions failing Identified - We are currently working on a fix for the purchase issues and will provide an update...
February 05, 2019 11:17 UTC WARN about 21 hours email delivery delays Investigating - Some customers may be experiencing delays in receiving emails (such as new sign i...
January 15, 2019 11:07 UTC WARN about 4 hours Intermittent purchase issues Investigating - Customers may experience issues with purchasing VNC Connect subscriptions. If the...
January 08, 2019 11:35 UTC MAINTENANCE 1 day Essential portal maintenance Update - The VNC Connect portal is now available for account management but updating and viewing ...
January 05, 2019 22:06 UTC WARN 1 day VNC Connect portal / Email deliverability Monitoring - The VNC Connect portal is now available. As we're continuing to experience extremely...