2025: The year of the global cloud outage
Last checked from Salsify Support Portal official status page 57 sec. ago
Product experience management for brands and retailers.
Not working for you?
StatusGator reports that Salsify is currently experiencing a partial outage. There are confirmed issues with Salsify Application - Insights, but all other components are operational. Intermittent Crawling Errors Affecting Data Freshness
This chart represents Salsify Support Portal service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Salsify Support Portal status data.
24 hrs ending
View and upvote the most commonly reported Salsify Support Portal issues to help us better indicate the service status.
Have a different problem with Salsify Support Portal?
Explore our interactive Salsify Support Portal outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Salsify outages, giving you a clear view of performance and downtime trends.
Follow the recent outages and downtime for Salsify Support Portal in the table below. If you're experiencing a problem now, check the current Salsify Support Portal status or
.| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Intermittent Crawling Errors Affecting Data Freshness
|
145d 19h 55m |
Warn
|
|
|
PXM Support Case form failing to load
|
20m |
Warn
|
Stay updated with instant alerts for Salsify Support Portal outages by signing up now!
You can also monitor any service or website on your status page
Stay updated with instant alerts for Salsify Support Portal outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Salsify Support Portal outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,010 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Salsify Support Portal (Product experience management for brands and retailers) is a a Marketing, eCommerce, and CMS solution that StatusGator has been monitoring since January 2024. Over the past about 2 years, we have collected data on on more than 190 outages that affected Salsify Support Portal users. When Salsify Support Portal publishes downtime on their status page, they do so across 18 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Salsify Support Portal down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Salsify Support Portal is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Salsify Support Portal to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Salsify Support Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Salsify Support Portal outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Salsify Support Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Salsify Support Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Salsify Support Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Salsify Support Portal enters a pre-planned maintenance window, keeping you up to date.
When Salsify Support Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Salsify Support Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Salsify Support Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Salsify Support Portal outages by signing up now!
Can't find your question? Email us to arrange a time to discuss. We'd love to chat!
