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    Last checked from ServiceNow official status page 4 min. 22 sec. ago

    ServiceNow Status

    IT service management and workflow automation platform.

    Not working for you?

    ServiceNow icon
    status indicator

    Is ServiceNow down?

    ServiceNow is up

    Not working for you?

    StatusGator last checked the status of ServiceNow on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .

    ServiceNow service health graph
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    This chart represents ServiceNow service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ServiceNow status data.

    ServiceNow icon
    ServiceNow health
    Service up Possible outage Outage duration

    ServiceNow outage reports
    information icon

    0 outage reports in the last 24 hours

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    Recent community and social reports

    User avatar

    Maldonado, Uruguay

    "Service interruption "

    • 8 days ago

    User avatar

    Maryland, United States

    "Can't load any pages, super slow"

    • 16 days ago

    User avatar

    São Paulo, Brazil

    "For the second time, after the end of the workday on Friday, ServiceNow has become extremely slow when searching for tickets—and even slower when uploading any attachment, even small ones. It hangs indefinitely while loading, preventing me from processing the tickets. I have performed all browser cl"

    • 30 days ago

    User avatar

    Andhra Pradesh, India

    "pdi is not working, getting gateway timeout"

    • about 1 month ago

    User avatar

    Virginia, United States

    "Cannot open developer instance, previously even logging in was taking forever. Now I am on a waitlist for a new instance...."

    • about 1 month ago

    User avatar

    India

    "ServiceNow is showing loader continuously since morning "

    • about 1 month ago

    User avatar

    Ontario, Canada

    "ServiceNow Developer stuck at loading and 504 Bad Gateway"

    • about 1 month ago

    User avatar

    Ontario, Canada

    "ServiceNow Developer not opening, stuck at loading"

    • about 1 month ago

    User avatar

    Tamil Nadu, India

    "servcicenow is not working"

    • about 1 month ago

    User avatar

    Massachusetts, United States

    App not loading

    • about 1 month ago

    User avatar

    Lombardy, Italy

    Service down

    • about 1 month ago

    User avatar

    Brittany, France

    "not working"

    • about 1 month ago

    User avatar

    India

    "down"

    • about 1 month ago

    User avatar

    South Holland, The Netherlands

    "ServiceNow Developer not opening."

    • about 1 month ago

    User avatar

    England, United Kingdom

    Service down

    • about 1 month ago

    User avatar

    National Capital Territory of Delhi, India

    "Not able to refresh my instance and developer portal is taking a lot of time to open."

    • about 1 month ago

    User avatar

    England, United Kingdom

    Service down

    • about 1 month ago

    User avatar

    Utrecht, The Netherlands

    "ServiceNow PDI is not loading."

    • about 1 month ago

    User avatar

    Tamil Nadu, India

    Service down

    • about 1 month ago

    User avatar

    Andalusia, Spain

    "Not loading"

    • about 1 month ago

    cloud icon

    Top reported outages

    Connectivity issue
    Error message
    Server not responding
    Sign in problem
    Service down
    Slow performance
    Unable to download
    App not loading
    Other

    Having a different problem?

    Get notified about ServiceNow outages

    Stay updated with instant alerts for ServiceNow outages by signing up now!

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    ServiceNow outage map
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    eye icon View full map
    ServiceNow icon
    ServiceNow outage map
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    ServiceNow incidents history
    information icon

    Incident Name Duration Started Acknowledged Severity
    Major incident
    5m Yes
    down icon Down
    Major incident
    9h 25m Yes
    down icon Down
    Major incident
    5m Yes
    down icon Down
    Minor incident
    8h 25m Yes
    warn icon Warn
    ServiceNow not loading or opening
    1m No
    unconfirmed icon Warn
    Site not loading
    13m No
    unconfirmed icon Warn
    Minor incident
    4h 16m Yes
    warn icon Warn
    Major incident
    15m Yes
    down icon Down
    Major incident
    5m Yes
    down icon Down
    Major incident
    6m Yes
    down icon Down
    Major incident
    5m Yes
    down icon Down
    Slow loading and connection issues on ServiceNow services.
    23m No
    unconfirmed icon Warn
    Major incident
    15m Yes
    down icon Down
    Major incident
    1h 25m Yes
    down icon Down
    Major incident
    15m Yes
    down icon Down
    Major incident
    5m Yes
    down icon Down
    Major incident
    10m Yes
    down icon Down
    ServiceNow not loading
    49m No
    unconfirmed icon Warn
    App and page not loading.
    2m No
    unconfirmed icon Warn
    ServiceNow instance unavailable
    9m No
    unconfirmed icon Warn
    Major incident
    Started
    Duration
    5m
    Acknowledged
    Yes
    Severity
    down icon Down
    Major incident
    Started
    Duration
    9h 25m
    Acknowledged
    Yes
    Severity
    down icon Down
    Major incident
    Started
    Duration
    5m
    Acknowledged
    Yes
    Severity
    down icon Down
    Minor incident
    Started
    Duration
    8h 25m
    Acknowledged
    Yes
    Severity
    warn icon Warn
    ServiceNow not loading or opening
    Started
    Duration
    1m
    Acknowledged
    No
    Severity
    unconfirmed icon Warn
    Site not loading
    Started
    Duration
    13m
    Acknowledged
    No
    Severity
    unconfirmed icon Warn

    ServiceNow status history
    information icon

    30 days ago 60 days ago 96% uptime 97% uptime Today
    Up
    Down
    Warn
    Maint

    ServiceNow status page accuracy

    Learn more external link icon
    ServiceNow icon

    ServiceNow status page accuracy rating

    This rating evaluates how quickly ServiceNow acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.

    C – Fair
    Rating grade Average delay
    A
    Excellent
    < 15 min
    B
    Good
    15 - 30 min
    C
    Fair
    30 - 120 min
    D
    Poor
    2 - 4 hrs
    F
    Failing
    >= 4 hrs

    ServiceNow components

    Component name Status
    ServiceNow Amsterdam, Netherlands (AMS) status
    up icon Up
    ServiceNow Austin, USA (AUS) status
    up icon Up
    ServiceNow Baltimore, USA (BWI) status
    up icon Up
    ServiceNow Bangalore, India (BLR) status
    up icon Up
    ServiceNow Calgary, Canada (YCG) status
    up icon Up
    ServiceNow Cardiff, UK (CWL) status
    up icon Up
    ServiceNow Chicago, USA (ORD) status
    up icon Up
    ServiceNow Developer status
    up icon Up
    ServiceNow Dublin, Ireland (DUB) status
    up icon Up
    ServiceNow Düsseldorf, Germany (DUS) status
    up icon Up
    ServiceNow DWC status
    up icon Up
    ServiceNow DXB status
    up icon Up
    ServiceNow Frankfurt, Germany (FRA) status
    up icon Up
    ServiceNow Geneva, Switzerland (GVA) status
    up icon Up
    ServiceNow London, UK (LHR) status
    up icon Up
    ServiceNow Melbourne, Australia (MEL) status
    up icon Up
    ServiceNow Milan, Italy (MXP) status
    up icon Up
    ServiceNow Mumbai, India (MUM) status
    up icon Up
    ServiceNow Now Support status
    up icon Up
    ServiceNow Osaka, Japan (KIX) status
    up icon Up
    ServiceNow Phoenix, USA (PHX) status
    up icon Up
    ServiceNow Rio de Janeiro, Brazil (GIG) status
    up icon Up
    ServiceNow Rome, Italy (FCO) status
    up icon Up
    ServiceNow São Paulo, Brazil (GRU) status
    up icon Up
    ServiceNow Seoul, South Korea (ICN) status
    up icon Up
    ServiceNow Singapore (SIN) status
    up icon Up
    ServiceNow Store status
    up icon Up
    ServiceNow Sydney, Australia (SYD) status
    up icon Up
    ServiceNow Tokyo, Japan (HND) status
    up icon Up
    ServiceNow Toronto, Canada (YTZ) status
    up icon Up
    ServiceNow Zurich, Switzerland (ZRH) status
    up icon Up

    Get notified about ServiceNow outages

    Stay updated with instant alerts for ServiceNow outages by signing up now!

    Start monitoring for free

    Looking for Downdetector ServiceNow alerts?

    Features StatusGator Downdetector
    Both official and crowdsourced updates for ServiceNow outages.
    check icon
    x icon
    More than 10,390 services monitored.
    check icon
    x icon
    Proactive alerts on ServiceNow status changes sent to your Slack, Microsoft Teams, and more.
    check icon
    x icon
    Monitoring of both ServiceNow and your own apps.
    check icon
    x icon
    Granular monitoring of ServiceNow components.
    check icon
    x icon
    Both official and crowdsourced updates for ServiceNow outages.
    StatusGator check icon
    Downdetector x icon
    More than 10,390 services monitored.
    StatusGator check icon
    Downdetector x icon
    Proactive alerts on ServiceNow status changes sent to your Slack, Microsoft Teams, and more.
    StatusGator check icon
    Downdetector x icon
    Monitoring of both ServiceNow and your own apps.
    StatusGator check icon
    Downdetector x icon
    Granular monitoring of ServiceNow components.
    StatusGator check icon
    Downdetector x icon

    About our ServiceNow status page integration

    ServiceNow (IT service management and workflow automation platform) is a a Cloud Infrastructure solution that StatusGator has been monitoring since September 2024. Over the past almost 2 years, we have collected data on on more than 28 outages that affected ServiceNow users. When ServiceNow publishes downtime on their status page, they do so across 31 components and 2 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is ServiceNow down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ServiceNow is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 200 StatusGator users monitor ServiceNow to get notified when it's down or has an outage. This makes it one of the most popular Cloud Infrastructure services monitored on our platform. We've sent more than 3,400 notifications to our users about ServiceNow incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals
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      If we detect a potential ServiceNow outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications
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      If ServiceNow is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications
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      Warn notifications are used when ServiceNow is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications
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      ServiceNow does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need ServiceNow maintenance notifications, please email us.

    • Status Messages
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      At this time, we do not collect status messages from the ServiceNow status page. If you need this capability, please be sure to reach out.

    • Status Details
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      At this time, we do not collect detailed status updates from the ServiceNow status page. If you need this capability, please be sure to reach out.

    • Component Status Filtering
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      Because ServiceNow has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Frequently asked questions