Last checked from ServiceNow official status page 4 min. 7 sec. ago
ServiceNow Status
IT service management and workflow automation platform.
Not working for you?
Is ServiceNow down?
ServiceNow is up
Not working for you?
StatusGator last checked the status of ServiceNow on and the service was operational. There have been 1 user-submitted report of outages in the past 24 hours.
ServiceNow service health graph
Shows recent status reports over time, including possible and confirmed outages.
Shows recent status reports over time, including possible and confirmed outages.
This chart represents ServiceNow service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ServiceNow status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
ServiceNow outage reports
Lists recent ServiceNow incidents, including duration, acknowledgement status, and severity.
Lists recent ServiceNow incidents, including duration, acknowledgement status, and severity.
615 outage reports in the last 24 hours
Recent community and social reports
Singapore
"https://support.servicenow.com/ - connection timeout"
• 7 days ago
England, United Kingdom
Error message
• 10 days ago
India
"ticket numer is not showing "
• 11 days ago
Uttar Pradesh, India
Slow performance
• 16 days ago
Ontario, Canada
"Cannot access my company's instance"
• 16 days ago
India
"Instance is taking too much time to load the page and appear"
• 16 days ago
Telangana, India
Slow performance
• 16 days ago
Illinois, United States
"Not loading and cannot refresh"
• 17 days ago
England, United Kingdom
Slow performance
• 23 days ago
Île-de-France, France
"My instance is extreeeeemely slow and Servicenow Support is KO ( /hi.service-now.com) "
• 24 days ago
Nairobi County, Kenya
Slow performance
• 28 days ago
Nairobi County, Kenya
"No internet inside my house as usual "
• 28 days ago
Belgium
Service down
• about 1 month ago
Texas, United States
"We cannot connect neither our TV nor our cells. Zip code 75036"
• about 1 month ago
Île-de-France, France
Server not responding
• about 2 months ago
Île-de-France, France
Service down
• about 2 months ago
Canterbury, New Zealand
App not loading
• about 2 months ago
Victoria, Australia
Connectivity issue
• about 2 months ago
Tennessee, United States
"wreckfest refresh fail error 307"
• about 2 months ago
Maharashtra, India
"504 Gateway Time-out"
• about 2 months ago
Top reported outages
Server not responding
Connectivity issue
Error message
Sign in problem
Service down
Slow performance
Unable to download
App not loading
Other
Having a different problem?
Get notified about ServiceNow outages
Stay updated with instant alerts for ServiceNow outages by signing up now!
ServiceNow outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
ServiceNow outage map
ServiceNow incidents history
Lists recent ServiceNow incidents, including duration, acknowledgement status, and severity.
Lists recent ServiceNow incidents, including duration, acknowledgement status, and severity.
| Incident Name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
|
15m | Yes |
Down
|
|
|
|
1h 25m | Yes |
Down
|
|
|
|
15m | Yes |
Down
|
|
|
|
5m | Yes |
Down
|
|
|
|
10m | Yes |
Down
|
|
|
ServiceNow not loading
|
1h 45m | No |
Warn
|
|
|
App and page not loading.
|
17m | No |
Warn
|
|
|
ServiceNow instance unavailable
|
50m | No |
Warn
|
|
|
Service not loading
|
6m | No |
Warn
|
|
|
Site not loading
|
1h 31m | No |
Warn
|
|
|
ServiceNow not working
|
13m | No |
Warn
|
|
|
Service First outage
|
3h 14m | No |
Warn
|
|
|
Webpage and instance outage impacting service availability.
|
1h 56m | No |
Warn
|
|
|
Homepage slow to load and disconnecting
|
1h 7m | No |
Warn
|
Incident name
Duration
15m
Start
Acknowledged
Yes
Severity
Down
Incident name
Duration
1h 25m
Start
Acknowledged
Yes
Severity
Down
Incident name
Duration
15m
Start
Acknowledged
Yes
Severity
Down
Incident name
Duration
5m
Start
Acknowledged
Yes
Severity
Down
Incident name
Duration
10m
Start
Acknowledged
Yes
Severity
Down
Incident name
ServiceNow not loading
Duration
1h 45m
Start
Acknowledged
No
Severity
Warn
Incident name
App and page not loading.
Duration
17m
Start
Acknowledged
No
Severity
Warn
Incident name
ServiceNow instance unavailable
Duration
50m
Start
Acknowledged
No
Severity
Warn
Incident name
Service not loading
Duration
6m
Start
Acknowledged
No
Severity
Warn
Incident name
Site not loading
Duration
1h 31m
Start
Acknowledged
No
Severity
Warn
Incident name
ServiceNow not working
Duration
13m
Start
Acknowledged
No
Severity
Warn
Incident name
Service First outage
Duration
3h 14m
Start
Acknowledged
No
Severity
Warn
Incident name
Webpage and instance outage impacting service availability.
Duration
1h 56m
Start
Acknowledged
No
Severity
Warn
Incident name
Homepage slow to load and disconnecting
Duration
1h 7m
Start
Acknowledged
No
Severity
Warn
ServiceNow status history
Shows daily ServiceNow status over the past 60 days, including uptime, warnings, and outage events.
Shows daily ServiceNow status over the past 60 days, including uptime, warnings, and outage events.
June 14, 2026
Down for 10 Minutes
Down for 10 Minutes
June 26, 2026
Down for 4 Minutes
Down for 4 Minutes
July 03, 2026
Down for 14 Minutes
Down for 14 Minutes
July 05, 2026
Down for 1 Hour and 25 Minutes
Down for 1 Hour and 25 Minutes
July 06, 2026
Down for 14 Minutes
Down for 14 Minutes
60 days ago
Today
Up
Down
Warn
Maint
ServiceNow status page accuracy
Learn more
ServiceNow status page accuracy rating
This rating evaluates how quickly ServiceNow acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
C – Fair
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
ServiceNow components
Get notified about ServiceNow outages
Stay updated with instant alerts for ServiceNow outages by signing up now!
Looking for Downdetector ServiceNow alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for ServiceNow outages. |
|
|
| More than 9,550 services monitored. |
|
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| Proactive alerts on ServiceNow status changes sent to your Slack, Microsoft Teams, and more. |
|
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| Monitoring of both ServiceNow and your own apps. |
|
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| Granular monitoring of ServiceNow components. |
|
|
Both official and crowdsourced updates for ServiceNow outages.
StatusGator
Downdetector
More than 9,550 services monitored.
StatusGator
Downdetector
Proactive alerts on ServiceNow status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both ServiceNow and your own apps.
StatusGator
Downdetector
Granular monitoring of ServiceNow components.
StatusGator
Downdetector
About our ServiceNow status page integration
ServiceNow (IT service management and workflow automation platform) is a a Cloud Infrastructure solution that StatusGator has been monitoring since September 2024. Over the past almost 2 years, we have collected data on on outages that affected ServiceNow users. When ServiceNow publishes downtime on their status page, they do so across 30 components and 2 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ServiceNow down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ServiceNow is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 200 StatusGator users monitor ServiceNow to get notified when it's down or has an outage. This makes it one of the most popular Cloud Infrastructure services monitored on our platform. We've sent more than 1,500 notifications to our users about ServiceNow incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential ServiceNow outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If ServiceNow is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when ServiceNow is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
ServiceNow does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need ServiceNow maintenance notifications, please email us.
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Status Messages
At this time, we do not collect status messages from the ServiceNow status page. If you need this capability, please be sure to reach out.
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Status Details
At this time, we do not collect detailed status updates from the ServiceNow status page. If you need this capability, please be sure to reach out.
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Component Status Filtering
Because ServiceNow has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.