Is shipcloud down?
Current shipcloud status is UP

We checked the official shipcloud Status Page 3 min. 10 sec. ago. Learn more
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Recent shipcloud Outages and Issues

Follow the recent outages and downtime for shipcloud in the table below.

Start Time

Type

Length

Message

Details

December 27, 2022 04:04 UTC

MAINT

about 1 hour

DHL Returns API maintenance

See more
Start Time

December 27, 2022 04:04 UTC

Type MAINT
Affected Components

Carrier APIs - DHL

Message

DHL Returns API maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 27, 2022 - 05:00 CET

December 07, 2022 09:32 UTC

WARN

about 7 hours

shipcloud app and API performance

See more
Start Time

December 07, 2022 09:32 UTC

Type WARN
Affected Components

API (api.shipcloud.io)

WebUI (app.shipcloud.io)

Message

shipcloud app and API performance

Details

Investigating - We are investigating reports of degraded performance. Dec 07, 2022 - 10:29 CET

November 29, 2022 15:49 UTC

WARN

about 19 hours

DHL Returns API performance degraded

See more
Start Time

November 29, 2022 15:49 UTC

Type WARN
Affected Components

Carrier APIs - DHL

Message

DHL Returns API performance degraded

Details

Identified - The DHL Returns API currently shows unusually long response times. Nov 29, 2022 - 16:45 CET

November 15, 2022 15:48 UTC

MAINT

7 days

Coronavirus: Effects on your shipping

See more
Start Time

November 15, 2022 15:48 UTC

Type MAINT
Affected Components

Carrier APIs - DHL

Message

Coronavirus: Effects on your shipping

Details

Investigating - Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays.Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-updateIn the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future.----------------------------Coronavirus: Auswirkungen auf Ihren VersandAufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen.Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-updateIm Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden. Mar 18, 2020 - 15:43 CET

November 10, 2022 12:57 UTC

WARN

about 7 hours

Label limit reached

See more
Start Time

November 10, 2022 12:57 UTC

Type WARN
Affected Components

WebUI (app.shipcloud.io)

API (api.shipcloud.io)

Message

Label limit reached

Details

Investigating - We are investigating reports and increased error rates for "You've reached your limit for API requests" errors. Nov 10, 2022 - 13:56 CET

2023-01-27 14:02:05 UTC UTC

STATUS

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2023-01-27 14:02:05 UTC UTC

STATUS

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2023-01-27 14:02:05 UTC UTC

STATUS

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2023-01-27 14:02:05 UTC UTC

STATUS

? minutes

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2023-01-27 14:02:05 UTC UTC

STATUS

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Sign Up for More shipcloud History

StatusGator has 4 months of shipcloud status history.

shipcloud Components and Services

View details of the current shipcloud status below.

Name

Status

Details

shipcloud API (api.shipcloud.io)

UP See more

shipcloud Developer Portal (developers.shipcloud.io)

UP See more

shipcloud DHL

UP See more

shipcloud DHL Express

UP See more

shipcloud DHL PL

UP See more

shipcloud DPAG

UP See more

shipcloud DPD

UP See more

shipcloud GLS

UP See more

shipcloud Hermes

UP See more

shipcloud Hermes (HSI)

UP See more

shipcloud Iloxx

UP See more

shipcloud Shopify

UP See more

shipcloud UPS

UP See more

shipcloud Website (www.shipcloud.io)

UP See more

shipcloud WebUI (app.shipcloud.io)

UP See more

No outages or status changes in the last 24 hours

shipcloud status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

shipcloud Outage and Status History

We've been monitoring shipcloud outages since October 10, 2022.
Here's the history of service outages we've observed from the shipcloud Status Page:

Instant enriched data from
2,630 status pages

About Our shipcloud Status Page Integration

shipcloud is a Retail solution that StatusGator has been monitoring since October 2022. Over the past 4 months, we have collected data on on more than 20 outages that affected shipcloud users. When shipcloud publishes downtime on their status page, they do so across 15 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor shipcloud to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If shipcloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when shipcloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

shipcloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when shipcloud enters a pre-planned maintenance window, keeping you up to date.

Since shipcloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When shipcloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When shipcloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because shipcloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is shipcloud down today?

According to its status page shipcloud is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when shipcloud is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if shipcloud is having issues?

There are two main options: You can check the shipcloud status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

shipcloud status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the shipcloud status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting shipcloud customer support while checking everything on your side. You can also try Tweeting at them via @shipcloud on Twitter. Or visit their official status page or website:

Where do you get the official shipcloud status?

We use the official shipcloud status page. Here are links to their status page and other helpful links.

shipcloud Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,630 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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