Is ShipEngine API down?
Current ShipEngine API status is UP

We checked the official ShipEngine API Status Page 4 min. 18 sec. ago. Learn more
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Recent ShipEngine API Outages and Issues

Follow the recent outages and downtime for ShipEngine API in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 14:57 UTC

WARN

about 3 hours

Requested value 'no_rates_returned' was not found.

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Start Time

March 21, 2024 14:57 UTC

Type WARN
Affected Components

ShipEngine API

Message

Requested value 'no_rates_returned' was not found.

Details

Investigating - We are investigating reports of the error "Requested value 'no_rates_returned' was not found." being encountered by SDK users when attempting to rate shipments. Mar 21, 2024 - 09:54 CDT

March 05, 2024 23:17 UTC

WARN

30 minutes

PNG resource URL missing from successful createLabel responses

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Start Time

March 05, 2024 23:17 UTC

Type WARN
Affected Components

ShipEngine API

Message

PNG resource URL missing from successful createLabel responses

Details

Monitoring - The cause has been identified and a fix has been implemented. We are monitoring to confirm a complete resolution. Mar 05, 2024 - 17:17 CST

March 05, 2024 17:32 UTC

WARN

40 minutes

Intermittent issues creating labels with multiple carriers

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Start Time

March 05, 2024 17:32 UTC

Type WARN
Affected Components

ShipEngine API

Message

Intermittent issues creating labels with multiple carriers

Details

Investigating - We have observed a higher than normal rate of 500 responses for attempts to create labels.The underlying cause is being investigated and steps towards remediation worked on. Mar 05, 2024 - 11:28 CST

March 04, 2024 23:08 UTC

WARN

about 1 hour

Timeouts on attempted label creation

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Start Time

March 04, 2024 23:08 UTC

Type WARN
Affected Components

ShipEngine API

Message

Timeouts on attempted label creation

Details

Investigating - We are investigating reports of timeouts and gateway errors that are being encountered when attempting to create labels. Mar 04, 2024 - 17:07 CST

February 24, 2024 00:57 UTC

WARN

5 minutes

Increased Rate of 504 Errors

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Start Time

February 24, 2024 00:57 UTC

Type WARN
Affected Components

ShipEngine API

Message

Increased Rate of 504 Errors

Details

Investigating - We are investigating reports of timeout errors impacting Rating, Label Generation, and Shipment Creation. Feb 23, 2024 - 18:30 CST

2024-05-07 06:54:58 UTC UTC

STATUS

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2024-05-07 06:54:58 UTC UTC

STATUS

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2024-05-07 06:54:58 UTC UTC

STATUS

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2024-05-07 06:54:58 UTC UTC

STATUS

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2024-05-07 06:54:58 UTC UTC

STATUS

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Sign Up for More ShipEngine API History

StatusGator has about 3 years of ShipEngine API status history.

No outages or status changes in the last 24 hours

ShipEngine API status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ShipEngine API Outage and Status History

We've been monitoring ShipEngine API outages since March 14, 2021.
Here's the history of service outages we've observed from the ShipEngine API Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our ShipEngine API Status Page Integration

ShipEngine API is an APIs solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 236 outages that affected ShipEngine API users. When ShipEngine API publishes downtime on their status page, they do so across 61 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ShipEngine API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about ShipEngine API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ShipEngine API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ShipEngine API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ShipEngine API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShipEngine API enters a pre-planned maintenance window, keeping you up to date.

Since ShipEngine API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ShipEngine API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ShipEngine API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ShipEngine API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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