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Current ShipEngine status is UP

We checked the official ShipEngine Status Page 38 sec. ago. Learn more
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Recent ShipEngine Outages and Issues

Follow the recent outages and downtime for ShipEngine in the table below.

Start Time

Type

Length

Message

Details

April 09, 2024 14:22 UTC

DOWN

about 23 hours

DPD Netherlands - Errors Upon Label Creation

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Start Time

April 09, 2024 14:22 UTC

Type DOWN
Affected Components

Shipping Carrier Integrations - DPD

Message

DPD Netherlands - Errors Upon Label Creation

Details

Investigating - DPD Netherlands is experiencing issues when creating labels - "shipping carrier error occurred: Error: Unexpected close tag (Generic)" and "A shipping carrier error occurred: We are unable to process your request at this time - please try again later (Generic)." Our team is currently investigating the root cause. Apr 09, 2024 - 09:19 CDT

April 04, 2024 16:24 UTC

WARN

about 1 hour

FedEx- Increased Latency

See more
Start Time

April 04, 2024 16:24 UTC

Type WARN
Affected Components

Shipping Carrier Integrations - FedEx CA

Shipping Carrier Integrations - FedEx UK

Shipping Carrier Integrations - FedEx US

Message

FedEx- Increased Latency

Details

Investigating - We are investigating reports of higher than expected latency with FedEx rate and label creation requests. Apr 04, 2024 - 11:23 CDT

April 01, 2024 18:52 UTC

WARN

32 minutes

ShipEngine Sandbox - Stamps.com Create Label Error

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Start Time

April 01, 2024 18:52 UTC

Type WARN
Affected Components

Shipping Carrier Sandbox Integrations - Stamps Sandbox

Message

ShipEngine Sandbox - Stamps.com Create Label Error

Details

Identified - We have identified an issue present when attempting to create Stamps.com labels within the sandbox/test environment.Most attempts to produce test labels via the Stamps Sandbox account are receiving the following error response:"A shipping carrier error occurred: Insufficient account balance. Account exception Exception with code 0x00560101; module 86, category 1, item 1"We have confirmed that this response is due to an underlying configuration issue present with the Stamps.com test environment that the ShipEngine sandbox connects to. Additional updates will be made here as the issue is corrected. Apr 01, 2024 - 07:30 CDT

March 21, 2024 14:57 UTC

WARN

about 3 hours

Requested value 'no_rates_returned' was not found.

See more
Start Time

March 21, 2024 14:57 UTC

Type WARN
Affected Components

ShipEngine API

Message

Requested value 'no_rates_returned' was not found.

Details

Investigating - We are investigating reports of the error "Requested value 'no_rates_returned' was not found." being encountered by SDK users when attempting to rate shipments. Mar 21, 2024 - 09:54 CDT

March 14, 2024 21:22 UTC

WARN

about 3 hours

USPS- Tracking Error

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Start Time

March 14, 2024 21:22 UTC

Type WARN
Affected Components

Shipping Carrier Integrations - Endicia

Shipping Carrier Integrations - Stamps.com

Message

USPS- Tracking Error

Details

Investigating - We are aware of instances of the following message being returned when tracking USPS shipments:"An unexpected system error has occurred. Please try again later or contact the System Administrator."We are investigating this issue and are monitoring for improved functionality. Mar 14, 2024 - 16:19 CDT

2024-04-10 22:38:32 UTC UTC

STATUS

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2024-04-10 22:38:32 UTC UTC

STATUS

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2024-04-10 22:38:32 UTC UTC

STATUS

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2024-04-10 22:38:32 UTC UTC

STATUS

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2024-04-10 22:38:32 UTC UTC

STATUS

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Sign Up for More ShipEngine History

StatusGator has about 3 years of ShipEngine status history.

ShipEngine Components and Services

View details of the current ShipEngine status below.

Name

Status

Details

ShipEngine 3dCart

UP See more

ShipEngine Access Worldwide

UP See more

ShipEngine Amazon

UP See more

ShipEngine Amazon Buy Shipping

UP See more

ShipEngine Amazon Canada

UP See more

ShipEngine APC

UP See more

ShipEngine API

UP See more

ShipEngine API Dashboard

UP See more

ShipEngine Asendia

UP See more

ShipEngine Australia Post

UP See more

ShipEngine Brightpearl

UP See more

ShipEngine Canada Post

UP See more

ShipEngine ChannelAdvisor

UP See more

ShipEngine Chat Support

UP See more

ShipEngine Chronopost

UP See more

ShipEngine Cratejoy

UP See more

ShipEngine DHL E-Commerce

UP See more

ShipEngine DHL Express

UP See more

ShipEngine DHL Express AU

UP See more

ShipEngine DHL Express CA

UP See more

ShipEngine DHL Express UK

UP See more

ShipEngine DPD

UP See more

ShipEngine eBay

UP See more

ShipEngine Email Support

UP See more

ShipEngine Endicia

UP See more

ShipEngine Etsy

UP See more

ShipEngine FedEx CA

UP See more

ShipEngine FedEx Sandbox

UP See more

ShipEngine FedEx UK

UP See more

ShipEngine FedEx US

UP See more

ShipEngine First Mile

UP See more

ShipEngine Globegistics

UP See more

ShipEngine Groupon Goods

UP See more

ShipEngine Hermes

UP See more

ShipEngine Jane

UP See more

ShipEngine LSO

UP See more

ShipEngine Magento

UP See more

ShipEngine Newgistics

UP See more

ShipEngine OnTrac

UP See more

ShipEngine PayPal

UP See more

ShipEngine Purolator Canada

UP See more

ShipEngine Royal Mail

UP See more

ShipEngine RR Donnelley

UP See more

ShipEngine SellerActive

UP See more

ShipEngine Sendle

UP See more

ShipEngine ShipEngine.com (website)

UP See more

ShipEngine ShipSurance

UP See more

ShipEngine Shopify

UP See more

ShipEngine Squarespace

UP See more

ShipEngine Stamps.com

UP See more

ShipEngine Stamps Sandbox

UP See more

ShipEngine StitchLabs

UP See more

ShipEngine Tophatter

UP See more

ShipEngine UPS AU

UP See more

ShipEngine UPS CA

UP See more

ShipEngine UPS Sandbox

UP See more

ShipEngine UPS UK

UP See more

ShipEngine UPS US

UP See more

ShipEngine Volusion

UP See more

ShipEngine Walmart

UP See more

ShipEngine WooCommerce

UP See more

No outages or status changes in the last 24 hours

ShipEngine status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ShipEngine Outage and Status History

We've been monitoring ShipEngine outages since March 14, 2021.
Here's the history of service outages we've observed from the ShipEngine Status Page:

Instant enriched data from
3,580 status pages

About Our ShipEngine Status Page Integration

ShipEngine is an APIs solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 236 outages that affected ShipEngine users. When ShipEngine publishes downtime on their status page, they do so across 61 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ShipEngine to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about ShipEngine incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ShipEngine is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ShipEngine is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ShipEngine posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShipEngine enters a pre-planned maintenance window, keeping you up to date.

Since ShipEngine publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ShipEngine posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ShipEngine has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ShipEngine has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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