Is Signifyd Case retrieval down?
Current Signifyd Case retrieval status is UP

We checked the official Signifyd Case retrieval Status Page 25 sec. ago. Learn more
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Recent Signifyd Case retrieval Outages and Issues

Follow the recent outages and downtime for Signifyd Case retrieval in the table below.

Start Time

Type

Length

Message

Details

January 15, 2024 21:19 UTC

WARN

30 minutes

Case processing delay

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Start Time

January 15, 2024 21:19 UTC

Type WARN
Affected Components

Order Review

API & Webhooks - Case retrieval

API & Webhooks - API

Console and Reporting - Console

Message

Case processing delay

Details

Monitoring - A fix has been implemented and we are currently monitoring results. Jan 15, 2024 - 13:17 PST

January 15, 2024 20:29 UTC

DOWN

about 1 hour

Current outage with Signifyd orders not being processed + Signifyd intelligence information on orders previously processed currently not available

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Start Time

January 15, 2024 20:29 UTC

Type DOWN
Affected Components

Order Review

API & Webhooks - Case retrieval

API & Webhooks - API

Console and Reporting - Console

Message

Current outage with Signifyd orders not being processed + Signifyd intelligence information on orders previously processed currently not available

Details

Update - We are continuing to work on a fix for this issue. Jan 15, 2024 - 12:29 PST

May 15, 2023 23:44 UTC

WARN

about 1 hour

Shopify Auto-Fulfillment Delay

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Start Time

May 15, 2023 23:44 UTC

Type WARN
Affected Components

3rd Party Integrations - Shopify

API & Webhooks - Case retrieval

Message

Shopify Auto-Fulfillment Delay

Details

Identified - We are experiencing a delay in the receiving and processing of Shopify orders which include status updates and captures for recent submitted. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/supportServices affected:- Orders Sent: Orders may be delayed in processing to Signifyd. The team is currently performing a backfill which will create the cases once the outage has been resolved. Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders.- Order Review: Submitted orders are successfully processed for review.- Order Retrieval: Order status information is available via API on all processed orders.- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems. May 15, 2023 - 16:43 PDT

May 02, 2023 10:49 UTC

WARN

30 minutes

BigCommerce Users Only - Processing Delays

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Start Time

May 02, 2023 10:49 UTC

Type WARN
Affected Components

API & Webhooks - Webhooks

3rd Party Integrations - BigCommerce

API & Webhooks - Case retrieval

API & Webhooks - API

Message

BigCommerce Users Only - Processing Delays

Details

Identified - Due to a current issue at BigCommerce, we have been experiencing a delay for BigCommerce orders in case creation and processing for submitted cases. Please see their website for further information https://status.bigcommerce.com/. We will update the Signifyd status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/supportUnaffected:- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders- Case Retrieval: Case status information is available via API on all processed orders- Web hook Responses: Web hook responses are sent on all processed orders May 02, 2023 - 03:46 PDT

February 28, 2023 01:34 UTC

WARN

about 2 hours

API Server Errors

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Start Time

February 28, 2023 01:34 UTC

Type WARN
Affected Components

API & Webhooks - API

API & Webhooks - Case retrieval

Message

API Server Errors

Details

Identified - We are experiencing intermittent "API Server Errors".We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/supportOperational:- Order Review: Submitted cases are successfully processed, scored, and guaranteed- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. Feb 27, 2023 - 17:32 PST

2024-05-07 09:47:02 UTC UTC

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2024-05-07 09:47:02 UTC UTC

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2024-05-07 09:47:02 UTC UTC

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2024-05-07 09:47:02 UTC UTC

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2024-05-07 09:47:02 UTC UTC

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Sign Up for More Signifyd Case retrieval History

StatusGator has over 1 year of Signifyd Case retrieval status history.

No outages or status changes in the last 24 hours

Signifyd Case retrieval status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Signifyd Case retrieval Outage and Status History

We've been monitoring Signifyd Case retrieval outages since October 15, 2022.
Here's the history of service outages we've observed from the Signifyd Case retrieval Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Signifyd Case retrieval Status Page Integration

Signifyd Case retrieval is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 128 outages that affected Signifyd Case retrieval users. When Signifyd Case retrieval publishes downtime on their status page, they do so across 13 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Signifyd Case retrieval to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Signifyd Case retrieval incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Signifyd Case retrieval is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Signifyd Case retrieval is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Signifyd Case retrieval posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Signifyd Case retrieval enters a pre-planned maintenance window, keeping you up to date.

Since Signifyd Case retrieval publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Signifyd Case retrieval posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Signifyd Case retrieval has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Signifyd Case retrieval has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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