Is Sinch Customer Support down?
Current Sinch Customer Support status is UP

We checked the official Sinch Customer Support Status Page 11 sec. ago. Learn more
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Recent Sinch Customer Support Outages and Issues

Follow the recent outages and downtime for Sinch Customer Support in the table below.

Start Time

Type

Length

Message

Details

April 25, 2024 07:04 UTC

WARN

ongoing

Sinch Scheduled Maintenance - BR1 Site

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Start Time

April 25, 2024 07:04 UTC

Type WARN
Affected Components

Customer Portal - Payment

Customer Portal - Numbers Administration

Customer Portal - Analytics

Customer Portal - 2FA

Messaging API - BR - SMPP

Messaging API - BR - HTTP

Customer Portal - SMS Administration

Customer Portal - Customer Support

Customer Portal - US Campaigns

Customer Portal - Login/Sign up

Message

Sinch Scheduled Maintenance - BR1 Site

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 25, 2024 - 07:00 UTC

April 25, 2024 05:04 UTC

WARN

about 2 hours

Customer Portal Routine Maintenance

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Start Time

April 25, 2024 05:04 UTC

Type WARN
Affected Components

Customer Portal - SMS Administration

Customer Portal - Customer Support

Customer Portal - US Campaigns

Customer Portal - Login/Sign up

Customer Portal - Payment

Customer Portal - Numbers Administration

Customer Portal - Analytics

Customer Portal - 2FA

Message

Customer Portal Routine Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 25, 2024 - 05:00 UTC

March 28, 2024 07:00 UTC

MAINT

28 days

DI SMS 365 | Operator Services | Network Maintenance | PCR Number #PCRSDI-11032

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Start Time

March 28, 2024 07:00 UTC

Type MAINT
Affected Components

Customer Portal - Payment

Customer Portal - SMS Administration

Customer Portal - Numbers Administration

Customer Portal - Analytics

Customer Portal - 2FA

Customer Portal - US Campaigns

Customer Portal - Customer Support

Customer Portal - Login/Sign up

Message

DI SMS 365 | Operator Services | Network Maintenance | PCR Number #PCRSDI-11032

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 28, 2024 - 06:00 UTC

March 28, 2024 05:04 UTC

WARN

about 2 hours

Customer Portal Routine Maintenance

See more
Start Time

March 28, 2024 05:04 UTC

Type WARN
Affected Components

Customer Portal - Numbers Administration

Customer Portal - Analytics

Customer Portal - 2FA

Customer Portal - US Campaigns

Customer Portal - Customer Support

Customer Portal - Login/Sign up

Customer Portal - Payment

Customer Portal - SMS Administration

Message

Customer Portal Routine Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 28, 2024 - 05:00 UTC

February 29, 2024 07:03 UTC

WARN

28 days

External Maintenance - Toll-Free Number Provider

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Start Time

February 29, 2024 07:03 UTC

Type WARN
Affected Components

Customer Portal - Payment

Customer Portal - 2FA

Customer Portal - US Campaigns

Customer Portal - SMS Administration

Customer Portal - Numbers Administration

Customer Portal - Analytics

Customer Portal - Customer Support

Customer Portal - Login/Sign up

Message

External Maintenance - Toll-Free Number Provider

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 29, 2024 - 04:00 UTC

2024-04-25 17:59:35 UTC UTC

STATUS

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2024-04-25 17:59:35 UTC UTC

STATUS

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2024-04-25 17:59:35 UTC UTC

STATUS

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2024-04-25 17:59:35 UTC UTC

STATUS

? minutes

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2024-04-25 17:59:35 UTC UTC

STATUS

? minutes

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Sign Up for More Sinch Customer Support History

StatusGator has about 3 years of Sinch Customer Support status history.

2 status changes in the last 24 hours

Sinch Customer Support status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 11 hours

  • Warn: 13 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Sinch Customer Support Outage and Status History

We've been monitoring Sinch Customer Support outages since March 14, 2021.
Here's the history of service outages we've observed from the Sinch Customer Support Status Page:

Instant enriched data from
3,580 status pages

About Our Sinch Customer Support Status Page Integration

Sinch Customer Support is a Video and APIs solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 7,610 outages that affected Sinch Customer Support users. When Sinch Customer Support publishes downtime on their status page, they do so across 112 components and 17 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Sinch Customer Support to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 3,000 notifications to our users about Sinch Customer Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Sinch Customer Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Sinch Customer Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Sinch Customer Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Sinch Customer Support enters a pre-planned maintenance window, keeping you up to date.

Since Sinch Customer Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Sinch Customer Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Sinch Customer Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Sinch Customer Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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