Is Sinch Video Calling down?
Current Sinch Video Calling status is UP

We checked the official Sinch Video Calling Status Page 3 min. 15 sec. ago. Learn more
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Recent Sinch Video Calling Outages and Issues

Follow the recent outages and downtime for Sinch Video Calling in the table below.

Start Time

Type

Length

Message

Details

February 20, 2024 19:03 UTC

WARN

ongoing

Calling Services - Performance Degradation on US-EAST

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Start Time

February 20, 2024 19:03 UTC

Type WARN
Affected Components

Voice - SIP Trunk

Voice - Data Calling

Voice - Phone Calling (PSTN)

Voice - Video Calling

Sinch DI Services - SMS 365 Operator RoW

Sinch DI Services - SMS 365 Operator US

Message

Calling Services - Performance Degradation on US-EAST

Details

Monitoring - A fix has been implemented and we are monitoring the results.
Incident start time: 2024-02-19 15:39 UTC Incident restoration time: 2024-02-20 18:24 UTC Feb 20, 2024 - 19:03 UTC

February 20, 2024 12:03 UTC

WARN

about 7 hours

Calling Services - Performance Degradation

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Start Time

February 20, 2024 12:03 UTC

Type WARN
Affected Components

Voice - Data Calling

Voice - Phone Calling (PSTN)

Voice - Video Calling

Voice - SIP Trunk

Sinch DI Services - SMS 365 Operator RoW

Sinch DI Services - SMS 365 Operator US

Message

Calling Services - Performance Degradation

Details

Investigating - We are writing to inform you that we are currently observing performance degradation for our calling services.Incident start time: 2024-02-19 15:39 UTC Incident restoration time: TBAIncident stop time: TBAWe appreciate your patience and apologize for any inconvenience experienced while this is being worked on.Please contact support@sinch.com should you require further information or assistance. Feb 20, 2024 - 12:01 UTC

June 02, 2023 06:33 UTC

WARN

9 months

DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48251

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Start Time

June 02, 2023 06:33 UTC

Type WARN
Affected Components

Voice - SIP Trunk

Voice - Phone Calling (PSTN)

Voice - Data Calling

Voice - Video Calling

Verification - Flash Call Verification

Message

DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48251

Details

Update - Dear Clients,MM7 queues built within our platform are due to high traffic and are gradually reducing. Incident team will continue to monitor and update on further improvements.If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com. Jun 02, 2023 - 01:02 UTC

June 02, 2023 05:33 UTC

WARN

about 1 hour

Sinch Emergency Maintenance - Verification flashcall and Calling Platform on EU-Central-1

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Start Time

June 02, 2023 05:33 UTC

Type WARN
Affected Components

Voice - Video Calling

Voice - SIP Trunk

Voice - Phone Calling (PSTN)

Voice - Data Calling

Verification - Flash Call Verification

Message

Sinch Emergency Maintenance - Verification flashcall and Calling Platform on EU-Central-1

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 02, 2023 - 05:31 UTC

January 18, 2023 09:03 UTC

MAINT

4 months

DI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) | Enterprise Messaging & Operator services | Potential Delay in delivery of MO , MT and DLR | MNOC-45427 / MNOC-45426 / MNOC-45424

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Start Time

January 18, 2023 09:03 UTC

Type MAINT
Affected Components

Voice - Video Calling

Sinch DI Services - MMS 365

Voice - Data Calling

Voice - Phone Calling (PSTN)

Verification - Flash Call Verification

Voice - SIP Trunk

Message

DI SMS 365, DI SMS 365 (iSMS, SMSx) & DI MMS 365 (MM4 & MM7) | Enterprise Messaging & Operator services | Potential Delay in delivery of MO , MT and DLR | MNOC-45427 / MNOC-45426 / MNOC-45424

Details

Update - Dear Client,We are writing to inform you that our internal teams are continually working to fix the issue. Minimal or no impact to traffic at this moment is expected.We will update on further progress.We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com. or operatorservices.noc@sinch.com. Jan 18, 2023 - 08:50 UTC

2024-04-20 11:49:35 UTC UTC

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2024-04-20 11:49:35 UTC UTC

STATUS

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2024-04-20 11:49:35 UTC UTC

STATUS

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2024-04-20 11:49:35 UTC UTC

STATUS

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2024-04-20 11:49:35 UTC UTC

STATUS

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Sign Up for More Sinch Video Calling History

StatusGator has about 3 years of Sinch Video Calling status history.

No outages or status changes in the last 24 hours

Sinch Video Calling status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Sinch Video Calling Outage and Status History

We've been monitoring Sinch Video Calling outages since March 14, 2021.
Here's the history of service outages we've observed from the Sinch Video Calling Status Page:

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Sinch Video Calling Status Page Integration

Sinch Video Calling is a Video and APIs solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 7,612 outages that affected Sinch Video Calling users. When Sinch Video Calling publishes downtime on their status page, they do so across 112 components and 17 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Sinch Video Calling to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 3,000 notifications to our users about Sinch Video Calling incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Sinch Video Calling is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Sinch Video Calling is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Sinch Video Calling posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Sinch Video Calling enters a pre-planned maintenance window, keeping you up to date.

Since Sinch Video Calling publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Sinch Video Calling posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Sinch Video Calling has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Sinch Video Calling has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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