Is Skai down?
Current Skai status is UP

We checked the official Skai Status Page 1 min. 42 sec. ago. Learn more
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Recent Skai Outages and Issues

Follow the recent outages and downtime for Skai in the table below.

Start Time

Type

Length

Message

Details

January 23, 2023 20:02 UTC

DOWN

about 4 hours

Analysis Grids Not Available

See more
Start Time

January 23, 2023 20:02 UTC

Type DOWN
Affected Components

Skai Retail Media Interface - Data

Skai Retail Media Interface - Campaign Management

Skai Search Interface - Campaign management

Skai Search Interface - Data

Message

Analysis Grids Not Available

Details

Investigating - We're experiencing an issue with the Skai platform UI for some servers, which may cause no data to show in performance grids.Some of the features may be affected or delayed such as Automated Actions.Live campaigns and ad serving is not affected.Our engineers are on the case, and we will continue to update you on this issue.For more information, please contact your Client Success Manager. Jan 23, 2023 - 20:00 UTC

January 20, 2023 12:32 UTC

WARN

about 3 hours

The Amazon API is partially unavailable.

See more
Start Time

January 20, 2023 12:32 UTC

Type WARN
Affected Components

Skai Retail Media Interface - Publisher

Skai Retail Media Interface - Data

Skai Retail Media Interface - Reports

Message

The Amazon API is partially unavailable.

Details

Investigating - We are experiencing an issue processing ad_performance reports affecting SB Campaigns/Ads.This has been escalated to Amazon who are currently investigating.This might result in:Data delays in Amazon campaignsDelays in scheduled reports that include Amazon campaigns.Delay in Automated Actions that include Amazon campaigns. Jan 20, 2023 - 12:32 UTC

November 14, 2022 20:17 UTC

DOWN

about 3 hours

Google Ads API Outage

See more
Start Time

November 14, 2022 20:17 UTC

Type DOWN
Affected Components

Skai Search Interface - Publishers

Skai Search Interface - Data

Skai Search Interface - Optimization

Skai Search Interface - Campaign management

Message

Google Ads API Outage

Details

Investigating - We have been made aware of an issue with the Google API outage resulting in: Inability to sync data with GoogleData delays in Google campaigns.Delay in scheduled reports that include Google campaigns.Delay in Automated Actions that include Google campaigns.Delay in optimization of portfolios containing Google campaigns.In case you do have access to your Adwords account we recommend you monitor your portfolios mainly focusing on potential overspend issues.For more information, see Google Ads Health. We will keep you updated as we know more. Nov 14, 2022 - 20:14 UTC

June 06, 2022 16:27 UTC

DOWN

about 3 hours

Skai Social: Platform Unavailable

See more
Start Time

June 06, 2022 16:27 UTC

Type DOWN
Affected Components

Skai Social Interface - Platform availability

Skai Social Interface - Automated Actions

Skai Social Interface - Reports

Message

Skai Social: Platform Unavailable

Details

Investigating - We are experiencing an issue with our ability to retrieve performance data from Facebook, which is affecting our grids, reporting and Automated Actions.Our engineers are on the case, and we will continue to update you on this issue.For more information, please contact your Client Success Manager. Jun 6, 16:25 UTC

June 02, 2022 22:44 UTC

DOWN

about 1 hour

Skai Social: Platform Unavailable

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Start Time

June 02, 2022 22:44 UTC

Type DOWN
Affected Components

Skai Social Interface - Platform availability

Skai Social Interface - Automated Actions

Skai Social Interface - Reports

Message

Skai Social: Platform Unavailable

Details

Investigating - We are experiencing an issue with our ability to retrieve performance data from Facebook, which is affecting our grids, reporting and Automated Actions.Our engineers are on the case, and we will continue to update you on this issue.For more information, please contact your Client Success Manager. Jun 2, 22:38 UTC

2023-03-28 11:48:53 UTC UTC

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2023-03-28 11:48:53 UTC UTC

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2023-03-28 11:48:53 UTC UTC

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2023-03-28 11:48:53 UTC UTC

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2023-03-28 11:48:53 UTC UTC

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StatusGator has about 1 year of Skai status history.

Skai Components and Services

View details of the current Skai status below.

Name

Status

Details

Skai Automated Actions

UP See more

Skai Campaign management

UP See more

Skai Campaign Management

UP See more

Skai Creation Flow

UP See more

Skai Data

UP See more

Skai Optimization

UP See more

Skai Platform availability

UP See more

Skai Platform Availability

UP See more

Skai Portfolio Optimization

UP See more

Skai Publisher

UP See more

Skai Publishers

UP See more

Skai Reports

UP See more

Skai Sync to channel

UP See more

Skai Tracking

UP See more

No outages or status changes in the last 24 hours

Skai status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Skai Outage and Status History

We've been monitoring Skai outages since February 7, 2022.
Here's the history of service outages we've observed from the Skai Status Page:

March 2023

February 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our Skai Status Page Integration

Skai is a Social Media solution that StatusGator has been monitoring since February 2022. Over the past about 1 year, we have collected data on on more than 15 outages that affected Skai users. When Skai publishes downtime on their status page, they do so across 21 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Skai to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Skai is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Skai is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Skai posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Skai enters a pre-planned maintenance window, keeping you up to date.

Since Skai publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Skai posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Skai has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Skai has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Skai down today?

According to its status page Skai is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Skai is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Skai is having issues?

There are two main options: You can check the Skai status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Skai status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Skai status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Skai customer support while checking everything on your side. You can also try Tweeting at them via @skaicommerce on Twitter. Or visit their official status page or website:

Where do you get the official Skai status?

We use the official Skai status page. Here are links to their status page and other helpful links.

Skai Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,690 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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