: Slack email delivery degraded; login and invites affected
The Slack Messaging component experienced a degradation in email delivery that prevented some users from receiving email confirmation codes and invitations. As a result, affected users could not complete email-based login or accept invitations. The outage began at and was resolved by , lasting roughly 4 hours and 25 minutes.
Slack issued a series of status updates from the incident start through resolution, detailing investigation progress, root causes, and fix rollout. The final update noted that the Messaging component had recovered. In total, Slack published 6 status updates during the incident, with root causes including a suppression list subtype causing blocks and a missing data field in the email validation system before the fix was deployed.