Last checked from SugarAI official status page 3 min. 24 sec. ago
SugarAI Status
Is SugarAI down?
Major SugarAI outage
Sales precision platform enhancing CRM data utilization.
Not working for you?
StatusGator reports that SugarAI is currently experiencing a major outage. There are confirmed issues with North America - Sugar Market Mail App US, but all other components are operational. Some services are down
SugarAI service health
This chart represents SugarAI service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more SugarAI status data.
24 hrs ending
Top reported issues
View and upvote the most commonly reported SugarAI issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with SugarAI?
SugarAI outage map
Explore our interactive SugarAI outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent SugarAI outages, giving you a clear view of performance and downtime trends.
Looking to track SugarAI downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
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- Keep your team informed
- Monitor alongside other services and websites
Recent SugarAI outages and issues
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Some services are down
|
3h 28m |
Down
|
|
|
Some services are down
|
10m |
Down
|
|
|
Some services are down
|
5m |
Down
|
|
|
Some services are down
|
15m |
Down
|
|
|
Some services are down
|
15m |
Down
|
Get notified about SugarAI outages
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See SugarAI status on your status page
You can also monitor any service or website on your status page
SugarAI components
| Component name | Status |
|---|---|
| SugarAI Sales-I 25 AU Production |
Up
|
| SugarAI Sales-I 25 DE Production |
Up
|
| SugarAI Sales-I 25 UK Production |
Up
|
| SugarAI Sales-I 25 US Production |
Up
|
| SugarAI Sales-I Global Login |
Up
|
| SugarAI Sales-I UK 01 |
Up
|
| SugarAI Sales-I UK 02 |
Up
|
| SugarAI Sales-I US 01 |
Up
|
| SugarAI Sales-I US 02 |
Up
|
| SugarAI Sales-I US 03 |
Up
|
| SugarAI Sales-I US 04 |
Up
|
| SugarAI Sugar Cloud Annual US 01 |
Up
|
| SugarAI Sugar Cloud Annual US 03 |
Up
|
| SugarAI Sugar Cloud Annual US 05 |
Up
|
| SugarAI Sugar Cloud AU 01 |
Up
|
| SugarAI Sugar Cloud AU 02 |
Up
|
| SugarAI Sugar Cloud CA 01 |
Up
|
| SugarAI Sugar Cloud DE 01 |
Up
|
| SugarAI Sugar Cloud DE 02 |
Up
|
| SugarAI Sugar Cloud DE 03 |
Up
|
| SugarAI Sugar Cloud DE 04 |
Up
|
| SugarAI Sugar Cloud Premium DE 01 |
Up
|
| SugarAI Sugar Cloud Premium DE 02 |
Up
|
| SugarAI Sugar Cloud Premium US 02 |
Up
|
| SugarAI Sugar Cloud Premium US 03 |
Up
|
| SugarAI Sugar Cloud Premium US 04 |
Up
|
| SugarAI Sugar Cloud SG 01 |
Up
|
| SugarAI Sugar Cloud UK 01 |
Up
|
| SugarAI Sugar Cloud UK 02 |
Up
|
| SugarAI Sugar Cloud US 01 |
Up
|
| SugarAI Sugar Cloud US 02 |
Up
|
| SugarAI Sugar Cloud US 03 |
Up
|
| SugarAI Sugar Cloud US 04 |
Up
|
| SugarAI Sugar Cloud US 07 |
Up
|
| SugarAI Sugar Cloud US 08 |
Up
|
| SugarAI Sugar Cloud US 10 |
Up
|
| SugarAI Sugar Cloud US 11 |
Up
|
| SugarAI Sugar Cloud US 12 |
Up
|
| SugarAI Sugar Cloud US 13 |
Up
|
| SugarAI Sugar Cloud US 14 |
Up
|
| SugarAI Sugar Cloud US 16 |
Up
|
| SugarAI SugarCRM Updates Portal |
Up
|
| SugarAI Sugar Discover AU |
Up
|
| SugarAI Sugar Discover EU |
Up
|
| SugarAI Sugar Discover UK |
Up
|
| SugarAI Sugar Discover US |
Up
|
| SugarAI Sugar Identity (IDM) Console Frankfurt |
Up
|
| SugarAI Sugar Identity (IDM) Console London |
Up
|
| SugarAI Sugar Identity (IDM) Console Montreal |
Up
|
| SugarAI Sugar Identity (IDM) Console Oregon |
Up
|
| SugarAI Sugar Identity (IDM) Console Singapore |
Up
|
| SugarAI Sugar Identity (IDM) Console Sydney |
Up
|
| SugarAI Sugar Identity (IDM) Discovery Service |
Up
|
| SugarAI Sugar Identity (IDM) Global Console |
Up
|
| SugarAI Sugar Identity (IDM) Global Login |
Up
|
| SugarAI Sugar Identity (IDM) Login Frankfurt |
Up
|
| SugarAI Sugar Identity (IDM) Login London |
Up
|
| SugarAI Sugar Identity (IDM) Login Montreal |
Up
|
| SugarAI Sugar Identity (IDM) Login Oregon |
Up
|
| SugarAI Sugar Identity (IDM) Login Singapore |
Up
|
| SugarAI Sugar Identity (IDM) Login Sydney |
Up
|
| SugarAI Sugar Identity (IDM) SCIM Service Frankfurt |
Up
|
| SugarAI Sugar Identity (IDM) SCIM Service London |
Up
|
| SugarAI Sugar Identity (IDM) SCIM Service Montreal |
Up
|
| SugarAI Sugar Identity (IDM) SCIM Service Oregon |
Up
|
| SugarAI Sugar Identity (IDM) SCIM Service Singapore |
Up
|
| SugarAI Sugar Identity (IDM) SCIM Service Sydney |
Up
|
| SugarAI Sugar Identity (IDM) STS Frankfurt |
Up
|
| SugarAI Sugar Identity (IDM) STS London |
Up
|
| SugarAI Sugar Identity (IDM) STS Main |
Up
|
| SugarAI Sugar Identity (IDM) STS Montreal |
Up
|
| SugarAI Sugar Identity (IDM) STS Oregon |
Up
|
| SugarAI Sugar Identity (IDM) STS Singapore |
Up
|
| SugarAI Sugar Identity (IDM) STS Sydney |
Up
|
| SugarAI Sugar Market APAC |
Up
|
| SugarAI Sugar Market APAC API |
Up
|
| SugarAI Sugar Market EU |
Up
|
| SugarAI Sugar Market EU API |
Up
|
| SugarAI Sugar Market Landing Pages APAC |
Up
|
| SugarAI Sugar Market Landing Pages EU |
Up
|
| SugarAI Sugar Market Landing Pages UK |
Up
|
| SugarAI Sugar Market Landing Pages US |
Up
|
| SugarAI Sugar Market Mail App APAC |
Up
|
| SugarAI Sugar Market Mail App EU |
Up
|
| SugarAI Sugar Market Mail App UK |
Up
|
| SugarAI Sugar Market Mail App US |
Down
|
| SugarAI Sugar Market Preferences APAC |
Up
|
| SugarAI Sugar Market Preferences EU |
Up
|
| SugarAI Sugar Market Preferences UK |
Up
|
| SugarAI Sugar Market Preferences US |
Up
|
| SugarAI Sugar Market UK |
Up
|
| SugarAI Sugar Market UK API |
Up
|
| SugarAI Sugar Market US |
Up
|
| SugarAI Sugar Market US API |
Up
|
| SugarAI Sugar Market Vulcan API APAC |
Up
|
| SugarAI Sugar Market Vulcan API EU |
Up
|
| SugarAI Sugar Market Vulcan API UK |
Up
|
| SugarAI Sugar Market Vulcan API US |
Up
|
| SugarAI Support Portal |
Up
|
Get notified about SugarAI outages
Stay updated with instant alerts for SugarAI outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on SugarAI outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor SugarAI along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on SugarAI status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show SugarAI on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our SugarAI status page integration
SugarAI (Sales precision platform enhancing CRM data utilization) is a a CRM, Sales, and AI solution that StatusGator has been monitoring since April 2026. Over the past about 1 month, we have collected data on on outages that affected SugarAI users. When SugarAI publishes downtime on their status page, they do so across 99 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is SugarAI down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether SugarAI is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor SugarAI to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential SugarAI outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If SugarAI is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when SugarAI is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
SugarAI posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SugarAI enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When SugarAI posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When SugarAI has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because SugarAI has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about SugarAI outages
Stay updated with instant alerts for SugarAI outages by signing up now!
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Frequently asked questions
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