Is SugarSync down?
Current SugarSync status is UP

We checked the official SugarSync Status Page 2 min. 38 sec. ago. Learn more
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Recent SugarSync Outages and Issues

Follow the recent outages and downtime for SugarSync in the table below.

Start Time

Type

Length

Message

Details

October 11, 2022 16:32 UTC

WARN

14 days

Some accounts inaccessible

See more
Start Time

October 11, 2022 16:32 UTC

Type WARN
Affected Components

Desktop app

SugarSync website

iOS and Android apps

Message

Some accounts inaccessible

Details

Update - Our engineers have identified an issue in our database which prohibits logging into accounts. We are implementing a fix and will provide another update once it is implemented. Oct 11, 2022 - 09:31 PDT

September 20, 2022 15:27 UTC

WARN

about 5 hours

Interruption in Service

See more
Start Time

September 20, 2022 15:27 UTC

Type WARN
Affected Components

Desktop app

SugarSync website

iOS and Android apps

Message

Interruption in Service

Details

Update - Our network engineers have discovered a network issue that may be causing an interruption of service for some users. They are working to resolve this as quickly as possible. Sep 20, 2022 - 08:25 PDT

September 19, 2022 22:17 UTC

WARN

5 minutes

Interruption in Service

See more
Start Time

September 19, 2022 22:17 UTC

Type WARN
Affected Components

Desktop app

SugarSync website

iOS and Android apps

Message

Interruption in Service

Details

Investigating - Our network engineers have discovered a network issue that may be causing interruption of service for some users. They are working to resolve this as quickly as possible. Sep 19, 2022 - 15:14 PDT

September 14, 2022 16:17 UTC

WARN

40 minutes

SugarSync systems may be temporarily inaccessible.

See more
Start Time

September 14, 2022 16:17 UTC

Type WARN
Affected Components

Desktop app

SugarSync website

iOS and Android apps

Message

SugarSync systems may be temporarily inaccessible.

Details

Investigating - Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be temporarily inaccessible. We thank you for your patience while this is resolved. Sep 14, 2022 - 09:13 PDT

August 29, 2022 14:22 UTC

MAINT

about 2 hours

Network maintenance - Rebooting Network Switch

See more
Start Time

August 29, 2022 14:22 UTC

Type MAINT
Affected Components

Desktop app

SugarSync website

iOS and Android apps

Message

Network maintenance - Rebooting Network Switch

Details

Investigating - We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to support@sugarsync.com Aug 29, 07:18 PDT

2022-12-05 17:04:43 UTC UTC

STATUS

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2022-12-05 17:04:43 UTC UTC

STATUS

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2022-12-05 17:04:43 UTC UTC

STATUS

? minutes

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2022-12-05 17:04:43 UTC UTC

STATUS

? minutes

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2022-12-05 17:04:43 UTC UTC

STATUS

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Sign Up for More SugarSync History

StatusGator has over 1 year of SugarSync status history.

No outages or status changes in the last 24 hours

SugarSync status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SugarSync Outage and Status History

We've been monitoring SugarSync outages since March 14, 2021.
Here's the history of service outages we've observed from the SugarSync Status Page:

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

June 2022

May 2022

April 2022

  • Up

  • Warn

  • Down

  • Maintenance

March 2022

February 2022

January 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,570 status pages

About Our SugarSync Status Page Integration

SugarSync is a Backup and Cloud Infrastructure solution that StatusGator has been monitoring since March 2021. Over the past over 1 year, we have collected data on on more than 29 outages that affected SugarSync users. When SugarSync publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SugarSync to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If SugarSync is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SugarSync is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SugarSync posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SugarSync enters a pre-planned maintenance window, keeping you up to date.

Since SugarSync publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SugarSync posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SugarSync has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SugarSync has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SugarSync down today?

According to its status page SugarSync is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SugarSync is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SugarSync is having issues?

There are two main options: You can check the SugarSync status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SugarSync status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SugarSync status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SugarSync customer support while checking everything on your side. You can also try Tweeting at them via @sugarsync on Twitter. Or visit their official status page or website:

Where do you get the official SugarSync status?

We use the official SugarSync status page. Here are links to their status page and other helpful links.

What are the most popular SugarSync components?

When was the last time SugarSync was down?

SugarSync Down?

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