Is SugarSync Down?
Current SugarSync Status: up

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Status History

We've been monitoring SugarSync since March 14, 2021. Here's the history of service outages we've observed from the SugarSync status page:

Recent SugarSync Outages and Issues

Follow the recent outages and downtime for SugarSync in the table below.

Sign Up for More SugarSync History

StatusGator has 5 months of SugarSync status history.

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Start Time Type Length Message Details
July 06, 2021 16:47 UTC WARN about 22 hours Customers are unable to access their SugarSync accounts Update - We are continuing to investigate this issue. Jul 6, 09:45 PDT
May 12, 2021 16:22 UTC WARN 8 days Customers are not able to access their SugarSync account Investigating - We are investigating an issue that is affecting a small proportion of our servers...
2021-08-04 02:05:22 +0000 UTC UNKNOWN X minutes about, question, Information, downtime, the, go, will, here, and in in, of, and, details, displayed, so, sign, Details, each, be, sign, see, information, once, here, you, in, about, downtime, will, more, to, and outage
2021-08-04 02:05:22 +0000 UTC UNKNOWN X minutes go, the, about, in, downtime, here, Information, will, and question outage, you, of, information, to, sign, once, displayed, in, more, Details, see, details, here, each, in, and, be, will, so, sign, about, and downtime
2021-08-04 02:05:22 +0000 UTC UNKNOWN X minutes Information, here, downtime, in, about, go, question, the, and will each, to, so, in, here, once, of, be, sign, details, downtime, information, will, about, you, in, more, see, outage, displayed, and, Details, and sign
2021-08-04 02:05:22 +0000 UTC UNKNOWN X minutes Information, will, in, the, downtime, go, about, question, and here be, once, will, so, to, downtime, each, in, and, sign, Details, see, displayed, outage, about, of, information, in, details, sign, here, you, and more
2021-08-04 02:05:22 +0000 UTC UNKNOWN X minutes in, will, go, Information, about, the, question, downtime, and here will, outage, you, each, so, downtime, sign, information, and, Details, sign, be, once, of, more, in, about, here, displayed, details, in, to, and see

Supported Features

We support the following features in our integration with the SugarSync status page:

  • Down Notifications

    If SugarSync is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when SugarSync is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    SugarSync posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SugarSync enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If SugarSync publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When SugarSync posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When SugarSync has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because SugarSync has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is SugarSync down today?

According to its status page SugarSync is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SugarSync is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SugarSync is having issues?

There are two main options: You can check the SugarSync status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SugarSync status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SugarSync status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SugarSync customer support while checking everything on your side. You can also try Tweeting at them via @sugarsync on Twitter. Or visit their official status page or website:

Twitter Mentions