Last checked from SugarSync official status page 3 min. 17 sec. ago

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Is SugarSync down?
SugarSync is UP

Cloud file sharing, sync, and online backup service with existing folder structure.

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SugarSync service health

This chart represents SugarSync service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more SugarSync status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported SugarSync issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Looking to track SugarSync downtime and outages?

  • Receive real-time status updates
  • Show current status on private or public status page
  • Be the first to know if service is down
  • Keep your team informed
  • Monitor alongside other services and websites
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SugarSync status history

Since March 14, 2021, StatusGator has been monitoring SugarSync outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official SugarSync Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent SugarSync outages and issues

Follow the recent outages and downtime for SugarSync in the table below. If you're experiencing a problem now, check the current SugarSync status or report it.

Incident Name Duration Started Severity
Live Chat
11h 16m
maintenance icon Maint
Hepdesk Upgrade
15m
maintenance icon Maint
Service Under Maintenance
5m
maintenance icon Maint
System emails not being delivered
4d 18h 14m
warn icon Warn
Credit card cannot be updated via some web browsers
11d 15m
warn icon Warn

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See SugarSync status on your status page

You can also monitor any service or website on your status page

SugarSync components

View details of the current SugarSync status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when SugarSync is down or facing partial disruptions.

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One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on SugarSync outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

Monitor SugarSync along with other services and websites

Monitor CrowdStrike along with other services and websites

StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

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Get notified on SugarSync status change

Get notified on CrowdStrike status change

StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

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Show SugarSync on your status page

Show CrowdStrike on your status page

Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

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About our SugarSync status page integration

SugarSync is a Backup and Cloud Infrastructure solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 55 outages that affected SugarSync users. When SugarSync publishes downtime on their status page, they do so across 9 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is SugarSync down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether SugarSync is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

Many StatusGator users monitor SugarSync to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If SugarSync is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when SugarSync is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    SugarSync posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SugarSync enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When SugarSync posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When SugarSync has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because SugarSync has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about SugarSync outages

Stay updated with instant alerts for SugarSync outages by signing up now!

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Frequently Asked Questions

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