Is TCI down?
Current TCI status is UP

We checked the official TCI Status Page 3 min. 53 sec. ago. Learn more
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Recent TCI Outages and Issues

Follow the recent outages and downtime for TCI in the table below.

Start Time

Type

Length

Message

Details

March 26, 2024 21:22 UTC

WARN

about 1 hour

Partially Degraded Service

See more
Start Time

March 26, 2024 21:22 UTC

Type WARN
Affected Components

Regional Availability - Web App Servers (AWS ecs-us-east-1)

Message

Partially Degraded Service

March 26, 2024 13:08 UTC

WARN

about 2 hours

Minor Service Outage

See more
Start Time

March 26, 2024 13:08 UTC

Type WARN
Affected Components

Partner Status - Clever Single Sign-On

Message

Minor Service Outage

March 07, 2024 01:02 UTC

WARN

15 days

Partially Degraded Service

See more
Start Time

March 07, 2024 01:02 UTC

Type WARN
Affected Components

Partner Status - Clever Single Sign-On

Message

Partially Degraded Service

March 05, 2024 20:22 UTC

WARN

about 1 hour

Web App Outage

See more
Start Time

March 05, 2024 20:22 UTC

Type WARN
Affected Components

Regional Availability - Web App Database (AWS region rds-us-east-1)

Regional Availability - Web App Servers (AWS ecs-us-east-1)

Web App - subscriptions.teachtci.com, student.teachtci.com

Message

Web App Outage

Details

Update - We've received reports that the issues may be regional and only impact some users. Mar 05, 2024 - 12:20 PST

March 05, 2024 20:12 UTC

DOWN

10 minutes

Web App Outage

See more
Start Time

March 05, 2024 20:12 UTC

Type DOWN
Affected Components

Regional Availability - Web App Database (AWS region rds-us-east-1)

Regional Availability - Web App Servers (AWS ecs-us-east-1)

Message

Web App Outage

Details

Update - Amazon Web Services (AWS), a service that works with TCI, is experiencing an outage. This is impacting the ability to sign into the TCI web app. We are monitoring the issue and will provide status updates as they become available from AWS. Mar 05, 2024 - 12:12 PST

2024-04-11 16:35:20 UTC UTC

STATUS

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2024-04-11 16:35:20 UTC UTC

STATUS

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2024-04-11 16:35:20 UTC UTC

STATUS

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2024-04-11 16:35:20 UTC UTC

STATUS

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2024-04-11 16:35:20 UTC UTC

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StatusGator has about 1 month of TCI status history.

TCI Components and Services

View details of the current TCI status below.

Name

Status

Details

TCI ClassLink Roster Server

UP See more

TCI Clever Data API

UP See more

TCI Clever Single Sign-On

UP See more

TCI Google Apps Classroom

UP See more

TCI Store - shop.teachtci.com

UP See more

TCI Support: Email

UP See more

TCI Support: Phone

UP See more

TCI Web App Database (AWS region rds-us-east-1)

UP See more

TCI Web App Servers (AWS ecs-us-east-1)

UP See more

TCI Web App - subscriptions.teachtci.com, student.teachtci.com

UP See more

TCI Website - www.teachtci.com

UP See more

No outages or status changes in the last 24 hours

TCI status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

TCI Outage and Status History

We've been monitoring TCI outages since February 29, 2024.
Here's the history of service outages we've observed from the TCI Status Page:

Instant enriched data from
3,590 status pages

About Our TCI Status Page Integration

TCI is an Education solution that StatusGator has been monitoring since February 2024. Over the past 2 months, we have collected data on on more than 13 outages that affected TCI users. When TCI publishes downtime on their status page, they do so across 11 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor TCI to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about TCI incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If TCI is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when TCI is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

TCI posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TCI enters a pre-planned maintenance window, keeping you up to date.

Since TCI publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When TCI posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When TCI has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because TCI has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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