Is Tidio API down?
Current Tidio API status is UP

We checked the official Tidio API Status Page 4 sec. ago. Learn more
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Recent Tidio API Outages and Issues

Follow the recent outages and downtime for Tidio API in the table below.

Start Time

Type

Length

Message

Details

May 23, 2023 05:02 UTC

MAINT

about 1 hour

Scheduled maintenance

See more
Start Time

May 23, 2023 05:02 UTC

Type MAINT
Affected Components

Chat widget

Web & Desktop application

WebSocket

API

Message

Scheduled maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 2023 - 05:00 UTC

October 24, 2022 10:52 UTC

WARN

about 1 hour

Connectivity issues in the chat admin panel

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Start Time

October 24, 2022 10:52 UTC

Type WARN
Affected Components

API

Web & Desktop application

Message

Connectivity issues in the chat admin panel

Details

Investigating - We're investigating a connectivity problem with new conversations in the chat admin panel. Oct 24, 2022 - 10:47 UTC

August 03, 2022 16:24 UTC

DOWN

23 minutes

Connectivity issues for some users

See more
Start Time

August 03, 2022 16:24 UTC

Type DOWN
Affected Components

API

Message

Connectivity issues for some users

Details

Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon. Aug 3, 16:18 UTC

July 20, 2022 15:42 UTC

DOWN

about 1 hour

Connectivity issues for some users

See more
Start Time

July 20, 2022 15:42 UTC

Type DOWN
Affected Components

API

Message

Connectivity issues for some users

Details

Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon. Jul 20, 15:39 UTC

No outages or status changes in the last 24 hours

Tidio API status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tidio API Outage and Status History

We've been monitoring Tidio API outages since May 11, 2022.
Here's the history of service outages we've observed from the Tidio API Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Tidio API Status Page Integration

Tidio API is an APIs, Chat, CRM, IT, and Project Management solution that StatusGator has been monitoring since May 2022. Over the past about 2 years, we have collected data on on more than 27 outages that affected Tidio API users. When Tidio API publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tidio API to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Tidio API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tidio API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tidio API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tidio API enters a pre-planned maintenance window, keeping you up to date.

Since Tidio API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tidio API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tidio API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tidio API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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