Is Tidio down?
Current Tidio status is UP

We checked the official Tidio Status Page 56 sec. ago. Learn more
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Recent Tidio Outages and Issues

Follow the recent outages and downtime for Tidio in the table below.

Start Time

Type

Length

Message

Details

January 07, 2024 20:47 UTC

WARN

about 3 hours

Connectivity issues for some users

See more
Start Time

January 07, 2024 20:47 UTC

Type WARN
Affected Components

Web & Desktop application

Message

Connectivity issues for some users

Details

Identified - We apologize for the connectivity issue that some users are experiencing, which is affecting visitors in the database. We are currently investigating the issue and will provide more information shortly. Sorry for any inconvenience caused. Jan 07, 2024 - 20:46 UTC

October 23, 2023 11:37 UTC

WARN

about 1 hour

Issues with Emails sent via Tidio

See more
Start Time

October 23, 2023 11:37 UTC

Type WARN
Affected Components

Web & Desktop application

Message

Issues with Emails sent via Tidio

Details

Investigating - We're currently investigating problems with sending Emails via Tidio. Oct 23, 2023 - 11:34 UTC

August 04, 2023 05:32 UTC

MAINT

30 minutes

Websocket

See more
Start Time

August 04, 2023 05:32 UTC

Type MAINT
Affected Components

WebSocket

Message

Websocket

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 04, 2023 - 05:30 UTC

May 23, 2023 05:02 UTC

MAINT

about 1 hour

Scheduled maintenance

See more
Start Time

May 23, 2023 05:02 UTC

Type MAINT
Affected Components

Chat widget

Web & Desktop application

WebSocket

API

Message

Scheduled maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 23, 2023 - 05:00 UTC

November 05, 2022 21:32 UTC

WARN

about 1 hour

Connectivity issues for some users

See more
Start Time

November 05, 2022 21:32 UTC

Type WARN
Affected Components

Web & Desktop application

Message

Connectivity issues for some users

Details

Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon. Nov 05, 2022 - 21:27 UTC

2024-05-06 21:51:43 UTC UTC

STATUS

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2024-05-06 21:51:43 UTC UTC

STATUS

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2024-05-06 21:51:43 UTC UTC

STATUS

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2024-05-06 21:51:43 UTC UTC

STATUS

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2024-05-06 21:51:43 UTC UTC

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Sign Up for More Tidio History

StatusGator has almost 2 years of Tidio status history.

Tidio Components and Services

View details of the current Tidio status below.

Name

Status

Details

Tidio API

UP See more

Tidio Chat widget

UP See more

Tidio Web & Desktop application

UP See more

Tidio WebSocket

UP See more

No outages or status changes in the last 24 hours

Tidio status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tidio Outage and Status History

We've been monitoring Tidio outages since May 11, 2022.
Here's the history of service outages we've observed from the Tidio Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Tidio Status Page Integration

Tidio is a CRM, Project Management, Chat, IT, and APIs solution that StatusGator has been monitoring since May 2022. Over the past about 2 years, we have collected data on on more than 27 outages that affected Tidio users. When Tidio publishes downtime on their status page, they do so across 4 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tidio to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Tidio is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tidio is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tidio posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tidio enters a pre-planned maintenance window, keeping you up to date.

Since Tidio publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tidio posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tidio has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tidio has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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