Is Tidio down?
Current Tidio status is up

We checked the official Tidio Status Page 6 min. 8 sec. ago. Learn more

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Recent Tidio Outages and Issues

Follow the recent outages and downtime for Tidio in the table below.

Start Time

Type

Length

Message

Details

November 05, 2022 21:32 UTC

WARN

about 1 hour

Connectivity issues for some users

See more
Start Time

November 05, 2022 21:32 UTC

Type WARN
Affected Components

Web & Desktop application

Message

Connectivity issues for some users

Details

Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon. Nov 05, 2022 - 21:27 UTC

October 24, 2022 14:22 UTC

WARN

about 1 hour

Connectivity issues for some users

See more
Start Time

October 24, 2022 14:22 UTC

Type WARN
Affected Components

Web & Desktop application

Message

Connectivity issues for some users

Details

Identified - We are currently experiencing a connectivity issue. Our developers have already identified the cause, and it should take 1-2 hours to fix. We're extremely sorry about the inconvenience! Oct 24, 2022 - 14:17 UTC

October 24, 2022 10:52 UTC

WARN

about 1 hour

Connectivity issues in the chat admin panel

See more
Start Time

October 24, 2022 10:52 UTC

Type WARN
Affected Components

API

Web & Desktop application

Message

Connectivity issues in the chat admin panel

Details

Investigating - We're investigating a connectivity problem with new conversations in the chat admin panel. Oct 24, 2022 - 10:47 UTC

August 20, 2022 13:47 UTC

WARN

35 minutes

Connectivity issues for some users

See more
Start Time

August 20, 2022 13:47 UTC

Type WARN
Affected Components

Chat widget

Web & Desktop application

Message

Connectivity issues for some users

Details

Identified - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon. Aug 20, 13:44 UTC

August 17, 2022 11:02 UTC

WARN

about 4 hours

Connectivity issues for some users

See more
Start Time

August 17, 2022 11:02 UTC

Type WARN
Affected Components

WebSocket

Web & Desktop application

Message

Connectivity issues for some users

Details

Investigating - We are currently investigating a connectivity issue that is occuring for some users. We’ll have more information soon. Aug 17, 11:01 UTC

2022-12-03 06:33:17 UTC UTC

STATUS

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2022-12-03 06:33:17 UTC UTC

STATUS

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2022-12-03 06:33:17 UTC UTC

STATUS

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2022-12-03 06:33:17 UTC UTC

STATUS

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2022-12-03 06:33:17 UTC UTC

STATUS

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Sign Up for More Tidio History

StatusGator has 7 months of Tidio status history.

No outages or status changes in the last 24 hours

Tidio status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tidio Outage and Status History

We've been monitoring Tidio outages since May 11, 2022.
Here's the history of service outages we've observed from the Tidio Status Page:

December 2022

November 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,570 status pages

Supported Features

We support the following features in our integration with the Tidio status page:

If Tidio is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tidio is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tidio posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tidio enters a pre-planned maintenance window, keeping you up to date.

Since Tidio publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tidio posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tidio has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tidio has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Tidio down today?

According to its status page Tidio is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Tidio is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Tidio is having issues?

There are two main options: You can check the Tidio status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Tidio status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Tidio status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Tidio customer support while checking everything on your side. You can also try Tweeting at them via @tidiochat on Twitter. Or visit their official status page or website:

Where do you get the official Tidio status?

We use the official Tidio status page. Here are links to their status page and other helpful links.

Tidio Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,570 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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