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    Twilio icon
    Twilio icon

    Twilio outage history

    Communication APIs for SMS, Voice, Email & Authentication.

    There were 384 Twilio outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

    Not working for you?

    minor icon Minor

    : SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (6 hours and 1 minute)

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (14 hours and 13 minutes)

    Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) and failure responses for Lookup API transactions on EnStream in Canada. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : SMS Delivery Receipt Delays from Twilio to Globe Philippines

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (13 hours and 17 minutes)

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in United States

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (21 hours and 36 minutes)

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : SMS Delivery Delays from Twilio to Multiple Networks in India

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 39 minutes)

    Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand

    Detected by StatusGator:
    Officially acknowledged:

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Chile

    Detected by StatusGator:
    Officially acknowledged:

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : SMS Delivery Delays from Twilio to Claro Dominican Republic

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 46 minutes)

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    minor icon Minor

    : TwiML ConversationRelay Documents Page Error

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 56 minutes)

    We are investigating reports of an issue where visitors navigating away from the ConversationRelay documentation page are unexpectedly prompted to log in to the Twilio Console when following documentation links.

    minor icon Minor

    : Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 45 minutes)

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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