Last checked from Videotron official status page 2 min. 48 sec. ago
Videotron Status
Is Videotron down?
Videotron is up
Internet, mobile, TV, and phone services provider in Quebec.
Not working for you?
StatusGator last checked the status of Videotron on and the service was operational. There have been 14 user-submitted reports of outages in the past 24 hours.
Videotron service health
This chart represents Videotron service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Videotron status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Videotron issues to help us better indicate the service status.
- Connectivity issue
- Service down
- Error message
- Server not responding
- Sign in problem
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Videotron?
Recent outage reports
See recent outage reports from real Videotron users
4 outage reports in the last 24 hours
Ontario, Canada
"Internet down"
about 4 hours ago
about 4 hours ago
Quebec, Canada
"Our internets be out since 3pm. "
about 5 hours ago
about 5 hours ago
Quebec, Canada
Connectivity issue
about 13 hours ago
about 13 hours ago
Quebec, Canada
"My Gateway FI is flashing orange "
about 20 hours ago
about 20 hours ago
Quebec, Canada
"No internet"
1 day ago
1 day ago
Quebec, Canada
Connectivity issue
1 day ago
1 day ago
Quebec, Canada
"I have no wi fi so my alarm, helix and computers are not connected."
2 days ago
2 days ago
Quebec, Canada
"Internet is down in Pointe Claire "
2 days ago
2 days ago
Quebec, Canada
"Wifi down "
2 days ago
2 days ago
Quebec, Canada
"I have power in my house. Router is working but Videotron modem is not providing internet."
3 days ago
3 days ago
Videotron outage map
Explore our interactive Videotron outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Videotron outages, giving you a clear view of performance and downtime trends.
Top reported Videotron outage locations, last 24 hours:
- Canada
How accurate is the Videotron status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Videotron disruptions that StatusGator customers knew about before the rest of the world:
Videotron status page accuracy rating
This rating evaluates how quickly Videotron acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
C
Fair
Avg. delay 30 - 120 min
This rating evaluates how quickly Videotron acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Internet service unavailable | 59m |
Never acknowledged
|
|
| Internet and Wi-Fi connectivity issues. | 51m |
Never acknowledged
|
|
| Internet connectivity outage. | 50m |
Never acknowledged
|
|
| Service outage | 31m |
Never acknowledged
|
|
| Internet connectivity issues affecting modem connections | 15m |
Never acknowledged
|
Incident description
Internet service unavailable
Duration
59m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet and Wi-Fi connectivity issues.
Duration
51m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet connectivity outage.
Duration
50m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service outage
Duration
31m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet connectivity issues affecting modem connections
Duration
15m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track Videotron downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
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- Keep your team informed
- Monitor alongside other services and websites
Recent Videotron outages and issues
Follow the recent outages and downtime for Videotron in the table below.
If you're experiencing a problem now, check the current Videotron status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Major outage reported
|
3h 55m |
Down
|
|
|
Panne majeure en cours
|
11h 10m |
Down
|
|
|
Major outage reported
|
35m |
Down
|
|
|
Major outage reported
|
10h 35m |
Down
|
Incident name
Major outage reported
Duration
3h 55m
Start
Severity
Down
Incident name
Panne majeure en cours
Duration
11h 10m
Start
Severity
Down
Incident name
Major outage reported
Duration
35m
Start
Severity
Down
Incident name
Major outage reported
Duration
10h 35m
Start
Severity
Down
Get notified about Videotron outages
Stay updated with instant alerts for Videotron outages by signing up now!
See Videotron status on your status page
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Get notified about Videotron outages
Stay updated with instant alerts for Videotron outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Videotron outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Videotron along with other services and websites
StatusGator monitors over 10,430 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Videotron status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Videotron on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Videotron status also follow these services
About our Videotron status page integration
Videotron (Internet, mobile, TV, and phone services provider in Quebec) is a a Telephony and Telecom solution that StatusGator has been monitoring since July 2024. Over the past about 2 years, we have collected data on on outages that affected Videotron users. When Videotron publishes downtime on their status page, they do so using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Videotron down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Videotron is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Videotron to get notified when it's down or has an outage. We've sent more than 100 notifications to our users about Videotron incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
-
Early Warning Signals
If we detect a potential Videotron outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
-
Down Notifications
If Videotron is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
-
Warning Notifications
Warn notifications are used when Videotron is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
-
Maintenance Notifications
Videotron does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Videotron maintenance notifications, please email us.
-
Status Messages
When Videotron posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Videotron has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
-
Component Status Filtering
At this time, we do not gather individual component data from the Videotron status page. If you need this capability, please be sure to reach out.
Get notified about Videotron outages
Stay updated with instant alerts for Videotron outages by signing up now!
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Frequently asked questions
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