Is Viva Wallet down?
Current Viva Wallet status is UP

We checked the official Viva Wallet Status Page 2 min. 38 sec. ago. Learn more
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Recent Viva Wallet Outages and Issues

Follow the recent outages and downtime for Viva Wallet in the table below.

Start Time

Type

Length

Message

Details

April 10, 2024 21:46 UTC

WARN

about 2 hours

Degraded Performance on Acquiring Flow

See more
Start Time

April 10, 2024 21:46 UTC

Type WARN
Affected Components

Payment Acceptance

Message

Degraded Performance on Acquiring Flow

Details

Investigating - Card payment scheme Amex is experiencing technical issues.An increased number of acquiring Transactions are not processed. Apr 11, 2024 - 00:20 EEST

March 21, 2024 16:16 UTC

WARN

about 2 hours

Selfcare Sales Transaction Error Response

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Start Time

March 21, 2024 16:16 UTC

Type WARN
Affected Components

Self Care

Message

Selfcare Sales Transaction Error Response

Details

Investigating - We have identified an issue where upon clicking sales transactions menu in their Selfcare, they get the error 500.We urgently working on the fix. Mar 21, 2024 - 15:30 EET

March 20, 2024 11:46 UTC

WARN

about 2 hours

Customer Care phone service degradation

See more
Start Time

March 20, 2024 11:46 UTC

Type WARN
Affected Components

Customer Care

Message

Customer Care phone service degradation

Details

Investigating - We are currently experiencing a Contact Center phone and chat service degradation.Affected Countries: Greece Mar 20, 2024 - 13:44 EET

March 04, 2024 00:41 UTC

WARN

25 minutes

Degraded performance on transaction flow. Affected country Belgium

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Start Time

March 04, 2024 00:41 UTC

Type WARN
Affected Components

Third Parties

Payment Acceptance

Message

Degraded performance on transaction flow. Affected country Belgium

Details

Investigating - Card Scheme: Bancontact is experiencing technical issues. The processing of transactions is currently disrupted.Affected Country: Belgium Mar 04, 2024 - 02:10 EET

February 28, 2024 22:16 UTC

WARN

15 minutes

Customer Care service degradation

See more
Start Time

February 28, 2024 22:16 UTC

Type WARN
Affected Components

Customer Care

Message

Customer Care service degradation

Details

Investigating - We are facing an issue to our chat platform, affecting all countries. Feb 29, 2024 - 00:15 EET

2024-04-11 04:12:49 UTC UTC

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2024-04-11 04:12:49 UTC UTC

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2024-04-11 04:12:49 UTC UTC

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2024-04-11 04:12:49 UTC UTC

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2024-04-11 04:12:49 UTC UTC

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Sign Up for More Viva Wallet History

StatusGator has over 2 years of Viva Wallet status history.

Viva Wallet Components and Services

View details of the current Viva Wallet status below.

Name

Status

Details

Viva Wallet API

UP See more

Viva Wallet Customer Care

UP See more

Viva Wallet Money Transfers and Bill Payments

UP See more

Viva Wallet Payment Acceptance

UP See more

Viva Wallet Self Care

UP See more

Viva Wallet Third Parties

UP See more

1 status change in the last 24 hours

Viva Wallet status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Viva Wallet Outage and Status History

We've been monitoring Viva Wallet outages since August 19, 2021.
Here's the history of service outages we've observed from the Viva Wallet Status Page:

Instant enriched data from
3,580 status pages

About Our Viva Wallet Status Page Integration

Viva Wallet is an Expense, Finance, and Payments solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 321 outages that affected Viva Wallet users. When Viva Wallet publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Viva Wallet to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Viva Wallet incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Viva Wallet is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Viva Wallet is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Viva Wallet posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Viva Wallet enters a pre-planned maintenance window, keeping you up to date.

Since Viva Wallet publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Viva Wallet posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Viva Wallet has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Viva Wallet has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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