Is Viva Wallet down?
Current Viva Wallet status is UP

We checked the official Viva Wallet Status Page 2 min. 7 sec. ago. Learn more
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Recent Viva Wallet Outages and Issues

Follow the recent outages and downtime for Viva Wallet in the table below.

Start Time

Type

Length

Message

Details

February 01, 2023 13:46 UTC

WARN

about 1 hour

Degraded performance on Card Present transactions.

See more
Start Time

February 01, 2023 13:46 UTC

Type WARN
Affected Components

Payment Acceptance

Message

Degraded performance on Card Present transactions.

Details

Identified - A number of Card Terminal transactions on NEXT - Spoc POS devices are not being processed.Our technical team is investigating this issue and working on a solution to resolve this as soon as possible. Feb 01, 2023 - 15:44 EET

January 31, 2023 22:01 UTC

WARN

about 1 hour

Degraded performance on our 3DS transaction flow

See more
Start Time

January 31, 2023 22:01 UTC

Type WARN
Affected Components

Third Parties

Message

Degraded performance on our 3DS transaction flow

Details

Investigating - Card Payment Scheme: Mastercard is experiencing technical issues, causing a number of e-Commerce transactions not to be processed Feb 01, 2023 - 23:55 EET

January 27, 2023 15:56 UTC

WARN

5 minutes

Degraded performance on Viva Wallet Services.

See more
Start Time

January 27, 2023 15:56 UTC

Type WARN
Affected Components

Payment Acceptance

API

Message

Degraded performance on Viva Wallet Services.

Details

Identified - An issue with our Security Provider has been identified. Our technical team is investigating this issue with our Security Provider and is working on a solution to resolve this issue as soon as possible. Jan 27, 2023 - 17:50 EET

January 25, 2023 08:46 UTC

WARN

about 2 hours

Degrades performance on Viva Wallet Services

See more
Start Time

January 25, 2023 08:46 UTC

Type WARN
Affected Components

Third Parties

Message

Degrades performance on Viva Wallet Services

Details

Investigating - Microsoft is experiencing technical issues across West Europe. Our technical team is investigating this issue with Microsoft and is working on a solution to resolve this issue as soon as possible.Microsoft Status Page: https://status.azure.com/en-us/status/ Jan 25, 2023 - 09:00 EET

January 23, 2023 18:01 UTC

WARN

40 minutes

Piraeus Bank - Greece is down.

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Start Time

January 23, 2023 18:01 UTC

Type WARN
Affected Components

Payment Acceptance

Message

Piraeus Bank - Greece is down.

Details

Update - We are continuing to monitor for any further issues. Jan 23, 2023 - 19:58 EET

2023-02-07 14:13:22 UTC UTC

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2023-02-07 14:13:22 UTC UTC

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2023-02-07 14:13:22 UTC UTC

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2023-02-07 14:13:22 UTC UTC

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2023-02-07 14:13:22 UTC UTC

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StatusGator has over 1 year of Viva Wallet status history.

Viva Wallet Components and Services

View details of the current Viva Wallet status below.

Name

Status

Details

Viva Wallet API

UP See more

Viva Wallet Customer Care

UP See more

Viva Wallet Money Transfers and Bill Payments

UP See more

Viva Wallet Payment Acceptance

UP See more

Viva Wallet Self Care

UP See more

Viva Wallet Third Parties

UP See more

No outages or status changes in the last 24 hours

Viva Wallet status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Viva Wallet Outage and Status History

We've been monitoring Viva Wallet outages since August 19, 2021.
Here's the history of service outages we've observed from the Viva Wallet Status Page:

Instant enriched data from
2,650 status pages

About Our Viva Wallet Status Page Integration

Viva Wallet is an Expense, Finance, and Payments solution that StatusGator has been monitoring since August 2021. Over the past over 1 year, we have collected data on on more than 273 outages that affected Viva Wallet users. When Viva Wallet publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Viva Wallet to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Viva Wallet incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Viva Wallet is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Viva Wallet is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Viva Wallet posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Viva Wallet enters a pre-planned maintenance window, keeping you up to date.

Since Viva Wallet publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Viva Wallet posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Viva Wallet has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Viva Wallet has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Viva Wallet down today?

According to its status page Viva Wallet is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Viva Wallet is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Viva Wallet is having issues?

There are two main options: You can check the Viva Wallet status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Viva Wallet status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Viva Wallet status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Viva Wallet customer support while checking everything on your side. You can also try Tweeting at them via @VivaWallet on Twitter. Or visit their official status page or website:

Where do you get the official Viva Wallet status?

We use the official Viva Wallet status page. Here are links to their status page and other helpful links.

Viva Wallet Down?

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