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Is xMatters Mobile App down?
Current xMatters Mobile App status is UP

We checked the official xMatters Mobile App Status Page 4 min. 31 sec. ago. Learn more
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Recent xMatters Mobile App Outages and Issues

Follow the recent outages and downtime for xMatters Mobile App in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 21:56 UTC

WARN

less than a minute

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

 See more
Start Time

March 21, 2024 21:56 UTC

Type WARN
Affected Components

North America - Mobile App

Europe, Middle East, and Africa - Mobile App

Asia Pacific - Mobile App
Message

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)
Details

Monitoring - The issue has been resolved; no app update is required.The problem appears to have stemmed from a third-party conflict: the way the certificate transparency library handles updates from the Google log list conflicts with its own concurrency and job cancellation. We are continuing to monitor the situation and investigating ways to resolve the issue permanently. Mar 21, 2024 - 14:48 PDT

March 21, 2024 21:56 UTC

WARN

ongoing

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

 See more
Start Time

March 21, 2024 21:56 UTC

Type WARN
Affected Components

North America - Mobile App

Europe, Middle East, and Africa - Mobile App

Asia Pacific - Mobile App
Message

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)
Details

Monitoring - The issue has been resolved; no app update is required.The problem appears to have stemmed from a third-party conflict: the way the certificate transparency library handles updates from the Google log list conflicts with its own concurrency and job cancellation. We are continuing to monitor the situation and investigating ways to resolve the issue permanently. Mar 21, 2024 - 14:48 PDT

March 21, 2024 16:32 UTC

WARN

less than a minute

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

 See more
Start Time

March 21, 2024 16:32 UTC

Type WARN
Affected Components

North America - Mobile App

Europe, Middle East, and Africa - Mobile App

Asia Pacific - Mobile App
Message

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)
Details

Investigating - We are investigating an issue with the Android mobile app not working on some Android devices. Reports indicate that users are receiving an error message that their devices cannot connect to xMatters We are currently investigating the issue and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Support at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help. Mar 21, 2024 - 09:30 PDT

March 21, 2024 16:32 UTC

WARN

about 5 hours

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

 See more
Start Time

March 21, 2024 16:32 UTC

Type WARN
Affected Components

North America - Mobile App

Europe, Middle East, and Africa - Mobile App

Asia Pacific - Mobile App
Message

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)
Details

Investigating - We are investigating an issue with the Android mobile app not working on some Android devices. Reports indicate that users are receiving an error message that their devices cannot connect to xMatters We are currently investigating the issue and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Support at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help. Mar 21, 2024 - 09:30 PDT

November 08, 2023 19:41 UTC

WARN

4 months

Issue Discovered - Service disruption in Asia Pacific Region - Multiple Services

 See more
Start Time

November 08, 2023 19:41 UTC

Type WARN
Affected Components

Asia Pacific - Web Interface

Asia Pacific - Integration Platform

Asia Pacific - API

Asia Pacific - Mobile App
Message

Issue Discovered - Service disruption in Asia Pacific Region - Multiple Services
Details

Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored. Nov 08, 2023 - 11:38 PST

2024-04-11 10:37:47 UTC UTC

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2024-04-11 10:37:47 UTC UTC

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2024-04-11 10:37:47 UTC UTC

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2024-04-11 10:37:47 UTC UTC

 STATUS

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2024-04-11 10:37:47 UTC UTC

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Sign Up for More xMatters Mobile App History

StatusGator has over 3 years of xMatters Mobile App status history.

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No outages or status changes in the last 24 hours

xMatters Mobile App status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

xMatters Mobile App Outage and Status History

We've been monitoring xMatters Mobile App outages since July 30, 2020.
Here's the history of service outages we've observed from the xMatters Mobile App Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

Learn more

DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

Learn more

IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

Learn more

Instant enriched data from
3,580 status pages

About Our xMatters Mobile App Status Page Integration

xMatters Mobile App is an IT and Monitoring solution that StatusGator has been monitoring since July 2020. Over the past almost 4 years, we have collected data on on more than 40 outages that affected xMatters Mobile App users. When xMatters Mobile App publishes downtime on their status page, they do so across 24 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor xMatters Mobile App to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular monitoring services monitored on our platform. We've sent more than 100 notifications to our users about xMatters Mobile App incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If xMatters Mobile App is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when xMatters Mobile App is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

xMatters Mobile App posts separate notifications for planned maintenance work. StatusGator will notify subscribers when xMatters Mobile App enters a pre-planned maintenance window, keeping you up to date.

Since xMatters Mobile App publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When xMatters Mobile App posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When xMatters Mobile App has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because xMatters Mobile App has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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