Is xMatters Down?
Current xMatters Status: up

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Status History

We've been monitoring xMatters since July 30, 2020. Here's the history of service outages we've observed from the xMatters status page:

Recent xMatters Outages and Issues

Follow the recent outages and downtime for xMatters in the table below.

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StatusGator has 9 months of xMatters status history.

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Start Time Type Length Message Details
October 22, 2020 08:26 UTC WARN about 1 hour Issue Discovered - Service disruption in North America Region – Web User Interface Identified - The xMatters Incident Response team has identified the source of the issue and is wo...
October 22, 2020 08:21 UTC DOWN 5 minutes Issue Discovered - Service disruption in North America Region – Web User Interface Update - We are continuing to investigate this issue. Oct 22, 01:16 PDT
August 27, 2020 15:51 UTC WARN about 3 hours Issue Discovered - Service degradation in All Regions – Android Mobile App Monitoring - The latest version of the xMatters Android App (2.26.0) has impacted the ability to ...
2021-04-12 12:15:18 +0000 UTC UNKNOWN X minutes question, about, will, the, here, Information, downtime, go, and in you, here, Details, more, outage, to, each, see, so, and, in, downtime, once, in, about, sign, displayed, will, information, be, sign, of, and details
2021-04-12 12:15:18 +0000 UTC UNKNOWN X minutes Information, question, go, will, the, downtime, about, here, and in more, displayed, downtime, in, sign, see, of, will, outage, and, details, once, Details, about, you, so, information, sign, to, each, in, be, and here
2021-04-12 12:15:18 +0000 UTC UNKNOWN X minutes will, here, question, downtime, go, in, the, about, and Information outage, downtime, Details, you, once, each, see, in, will, to, and, so, be, displayed, in, of, here, details, sign, information, sign, about, and more
2021-04-12 12:15:18 +0000 UTC UNKNOWN X minutes downtime, will, here, about, go, the, Information, question, and in in, and, here, each, sign, outage, Details, information, see, displayed, more, be, in, sign, to, you, will, about, downtime, so, of, once, and details
2021-04-12 12:15:18 +0000 UTC UNKNOWN X minutes about, question, Information, here, in, the, go, will, and downtime will, sign, in, once, outage, see, be, displayed, here, each, information, about, Details, and, details, so, of, in, more, sign, you, downtime, and to

Supported Features

We support the following features in our integration with the xMatters status page:

  • Down Notifications

    If xMatters is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when xMatters is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    xMatters posts separate notifications for planned maintenance work. StatusGator will notify subscribers when xMatters enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If xMatters publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When xMatters posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When xMatters has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because xMatters has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is xMatters down today?

According to its status page xMatters is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when xMatters is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if xMatters is having issues?

There are two main options: You can check the xMatters status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

xMatters status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the xMatters status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting xMatters customer support while checking everything on your side. You can also try Tweeting at them via @xmatters_inc on Twitter. Or visit their official status page or website:

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