Is xMatters down?
Current xMatters status is WARN

We checked the official xMatters Status Page 2 min. 14 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Get notified when it's back up with dashboards and notifications

Recent xMatters Outages and Issues

Follow the recent outages and downtime for xMatters in the table below.

Start Time

Type

Length

Message

Details

March 21, 2024 21:56 UTC

WARN

ongoing

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

See more
Start Time

March 21, 2024 21:56 UTC

Type WARN
Affected Components

North America - Mobile App

Europe, Middle East, and Africa - Mobile App

Asia Pacific - Mobile App

Message

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

Details

Monitoring - The issue has been resolved; no app update is required.The problem appears to have stemmed from a third-party conflict: the way the certificate transparency library handles updates from the Google log list conflicts with its own concurrency and job cancellation. We are continuing to monitor the situation and investigating ways to resolve the issue permanently. Mar 21, 2024 - 14:48 PDT

March 21, 2024 16:32 UTC

WARN

about 5 hours

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

See more
Start Time

March 21, 2024 16:32 UTC

Type WARN
Affected Components

North America - Mobile App

Europe, Middle East, and Africa - Mobile App

Asia Pacific - Mobile App

Message

Issue Discovered - Service disruption in All Regions – Mobile App (Android only)

Details

Investigating - We are investigating an issue with the Android mobile app not working on some Android devices. Reports indicate that users are receiving an error message that their devices cannot connect to xMatters We are currently investigating the issue and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Support at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help. Mar 21, 2024 - 09:30 PDT

February 06, 2024 23:01 UTC

WARN

about 1 month

Voice calls to China blocked by carriers

See more
Start Time

February 06, 2024 23:01 UTC

Type WARN
Affected Components

North America - API

North America - Integration Platform

Europe, Middle East, and Africa - Web Interface

Europe, Middle East, and Africa - Integration Platform

Europe, Middle East, and Africa - API

Asia Pacific - Integration Platform

Asia Pacific - API

Asia Pacific - Web Interface

North America - Web Interface

Message

Voice calls to China blocked by carriers

Details

Update - We are finalizing the technical solution we identified in October and working through the last of the product and architecture updates required. With the current code freezes in place until the end of the year and a reduced availability of some resources over the upcoming holiday season, our new expected implementation date is early in 2024. Dec 21, 2023 - 10:57 PST

February 06, 2024 17:01 UTC

WARN

about 6 hours

xMatters infrastructure upgrades

See more
Start Time

February 06, 2024 17:01 UTC

Type WARN
Affected Components

North America - API

North America - Integration Platform

Europe, Middle East, and Africa - Web Interface

Europe, Middle East, and Africa - Integration Platform

Europe, Middle East, and Africa - API

Asia Pacific - Integration Platform

Asia Pacific - API

Asia Pacific - Web Interface

North America - Web Interface

Message

xMatters infrastructure upgrades

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 06, 2024 - 09:00 PST

November 08, 2023 19:41 UTC

WARN

3 months

Issue Discovered - Service disruption in Asia Pacific Region - Multiple Services

See more
Start Time

November 08, 2023 19:41 UTC

Type WARN
Affected Components

Asia Pacific - Web Interface

Asia Pacific - Integration Platform

Asia Pacific - API

Asia Pacific - Mobile App

Message

Issue Discovered - Service disruption in Asia Pacific Region - Multiple Services

Details

Monitoring - The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored. Nov 08, 2023 - 11:38 PST

2024-04-04 16:58:54 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-04 16:58:54 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-04 16:58:54 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-04 16:58:54 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-04 16:58:54 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More xMatters History

StatusGator has over 3 years of xMatters status history.

xMatters Components and Services

View details of the current xMatters status below.

Name

Status

Details

xMatters API

UP See more

xMatters Conferencing

UP See more

xMatters Email Notifications

UP See more

xMatters Integration Platform

UP See more

xMatters Mobile App

UP See more

xMatters SMS Notifications

UP See more

xMatters Voice Notifications

WARN See more

xMatters Web Interface

UP See more

No outages or status changes in the last 24 hours

xMatters status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

xMatters Outage and Status History

We've been monitoring xMatters outages since July 30, 2020.
Here's the history of service outages we've observed from the xMatters Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our xMatters Status Page Integration

xMatters is a Monitoring and IT solution that StatusGator has been monitoring since July 2020. Over the past over 3 years, we have collected data on on more than 40 outages that affected xMatters users. When xMatters publishes downtime on their status page, they do so across 24 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor xMatters to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular monitoring services monitored on our platform. We've sent more than 100 notifications to our users about xMatters incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If xMatters is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when xMatters is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

xMatters posts separate notifications for planned maintenance work. StatusGator will notify subscribers when xMatters enters a pre-planned maintenance window, keeping you up to date.

Since xMatters publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When xMatters posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When xMatters has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because xMatters has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

xMatters Down?

Are you experiencing issues with xMatters? Sign up to receive notifications when xMatters publishes outages.

xMatters Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of xMatters?

Sign up for StatusGator and see all historical information about xMatters outages and performance issues. Get free, instant notifications when xMatters goes down.