Is Zivver Backend API down?
Current Zivver Backend API status is UP

We checked the official Zivver Backend API Status Page 41 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Start a Free Trial

Recent Zivver Backend API Outages and Issues

Follow the recent outages and downtime for Zivver Backend API in the table below.

Start Time

Type

Length

Message

Details

October 27, 2023 19:02 UTC

DOWN

ongoing

Routine platform maintenance

 See more
Start Time

October 27, 2023 19:02 UTC

Type DOWN
Affected Components

Infrastructure - Zivver Email Server

Infrastructure - Backend API
Message

Routine platform maintenance
Details

Dear customer,

We would like to inform you about a planned system upgrade that may affect your use of Zivver.

Date and Time
The upgrade is scheduled for Friday, October 27, 2023. We will commence at 20:00 CEST and aim to be completed by 22:00 CEST at the latest. Please note that we have scheduled a buffer period until 23:00 CEST in case more time is unexpectedly required for the upgrade.

Reason
We are upgrading the version of our database engine. This update is essential to improve the performance and security of our database.

Impact
During the scheduled upgrade period, users of the Webapp and other Zivver clients will not be able to log in. If you use the Zivver SMTP Gateway for email sending, you may temporarily be unable to connect to the SMTP gateway via email clients or automated systems. Depending on the (automation) system used, emails may be returned with an error message. Some email systems will also attempt to resend the emails during a set period.

We understand that this may cause inconvenience and apologize in advance for any disruption. However, this upgrade is crucial to ensure the overall performance and security of Zivver.

If you have further questions or need assistance, please do not hesitate to contact us via support@zivver.com

Thank you for your understanding and cooperation.

October 27, 2023 18:02 UTC

MAINT

about 1 hour

Routine platform maintenance

 See more
Start Time

October 27, 2023 18:02 UTC

Type MAINT
Affected Components

Infrastructure - Zivver Email Server

Infrastructure - Backend API
Message

Routine platform maintenance
Details

Dear customer,

We would like to inform you about a planned system upgrade that may affect your use of Zivver.

Date and Time
The upgrade is scheduled for Friday, October 27, 2023. We will commence at 20:00 CEST and aim to be completed by 21:00 CEST at the latest. Please note that we have scheduled a buffer period until 22:00 CEST in case more time is unexpectedly required for the upgrade.

Reason
We are upgrading the version of our database engine. This update is essential to improve the performance and security of our database.

Impact
During the scheduled upgrade period, users of the Webapp and other Zivver clients will not be able to log in. If you use the Zivver SMTP Gateway for email sending, you may temporarily be unable to connect to the SMTP gateway via email clients or automated systems. Depending on the (automation) system used, emails may be returned with an error message. Some email systems will also attempt to resend the emails during a set period.

We understand that this may cause inconvenience and apologize in advance for any disruption. However, this upgrade is crucial to ensure the overall performance and security of Zivver.

If you have further questions or need assistance, please do not hesitate to contact us via support@zivver.com

Thank you for your understanding and cooperation.

September 26, 2023 11:02 UTC

WARN

13 days

Zivver OWA - Potential delegated login issue

 See more
Start Time

September 26, 2023 11:02 UTC

Type WARN
Affected Components

Infrastructure - Backend API
Message

Zivver OWA - Potential delegated login issue
Details

Zivver is currently monitoring a potential issue with OWA plugin v4 and v5, in which for some delegated mailboxes, logging in to Zivver fails.
Zivver is proactively investigating which mailboxes could potentially be affected and what the cause of this issue is. Further updates will be posted on zivver.info
Please reach out to support@zivver.com if your organisation experiences any issues related to OWA and delegated mailboxes.

September 12, 2023 13:22 UTC

WARN

3 days

Zivver OWA - Potential log-in issues

 See more
Start Time

September 12, 2023 13:22 UTC

Type WARN
Affected Components

Infrastructure - Backend API
Message

Zivver OWA - Potential log-in issues
Details

We found out that some customers are experiencing trouble logging into the Zivver OWA Add-in. We are looking into the issue and will give an update on this within 1 hour.

As a workaround, we’ve found that all other browsers besides Chrome do not experience this issue. Please be aware that clearing your cookies might provoke the issue in other browsers as well (confirmed in Firefox).

Please contact support@zivver.com if you are experiencing this issue or if you have any other questions.

August 04, 2023 13:22 UTC

WARN

about 1 hour

We are experiencing an issue with our Machine Learning Business Rules

 See more
Start Time

August 04, 2023 13:22 UTC

Type WARN
Affected Components

Infrastructure - Backend API
Message

We are experiencing an issue with our Machine Learning Business Rules
Details

We are currently experiencing an issue with a specific type of Business Rule that some customers are using. Namely the ones that use Machine Learning to provide decision support to employees to detect that information is sensitive (‘soft classifiers’), like ‘Medical Sensitive Information’. This results in this type of business rule not being communicated to the end-users properly. Our business rules that detect Social Security Numbers, patiënt numbers, etc (“hard classifiers’), do still work properly.

Although machine learning based classifications are just a tool to assist employees, organizations that use this type of business rule might consider communicating the following message to end-users:
“Some business rules in Zivver are currently not working properly at this moment. This means that you have to be extra aware about whether you are sending out sensitive information and if so, manually activate secure email according to company policy”.

Investigation is ongoing. Reach out to support@zivver.com if you have any specific questions about the implications for your organization.

Next update is expected in one hour.

2023-11-14 15:59:40 UTC UTC

 STATUS

? minutes

Sign in to view more status history.

 See more

2023-11-14 15:59:40 UTC UTC

 STATUS

? minutes

Sign in to view more status history.

 See more

2023-11-14 15:59:40 UTC UTC

 STATUS

? minutes

Sign in to view more status history.

 See more

2023-11-14 15:59:40 UTC UTC

 STATUS

? minutes

Sign in to view more status history.

 See more

2023-11-14 15:59:40 UTC UTC

 STATUS

? minutes

Sign in to view more status history.

 See more

Sign Up for More Zivver Backend API History

StatusGator has over 3 years of Zivver Backend API status history.

Sign Up

No outages or status changes in the last 24 hours

Zivver Backend API status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zivver Backend API Outage and Status History

We've been monitoring Zivver Backend API outages since April 12, 2020.
Here's the history of service outages we've observed from the Zivver Backend API Status Page:

November 2023

October 2023

September 2023

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

Learn more

DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

Learn more

IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

Learn more

Instant enriched data from
2,880 status pages

About Our Zivver Email Server Status Page Integration

Zivver Email Server is a Communications and Email solution that StatusGator has been monitoring since April 2020. Over the past over 3 years, we have collected data on on more than 129 outages that affected Zivver Email Server users. When Zivver Email Server publishes downtime on their status page, they do so across 8 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Zivver Email Server to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Zivver Email Server is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zivver Email Server is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zivver Email Server posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zivver Email Server enters a pre-planned maintenance window, keeping you up to date.

Zivver Email Server does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zivver Email Server maintenance events into your unified calendar.

When Zivver Email Server posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zivver Email Server has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zivver Email Server has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Zivver Backend API down today?

According to its status page Zivver Backend API is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Zivver Backend API is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Zivver Backend API is having issues?

There are two main options: You can check the Zivver Backend API status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Zivver Backend API status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Zivver Backend API status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Zivver Backend API customer support while checking everything on your side. You can also try Tweeting at them via @Zivver_EN on Twitter. Or visit their official status page or website:

Where do you get the official Zivver Backend API status?

We use the official Zivver Backend API status page. Here are links to their status page and other helpful links.

Zivver Backend API Down?

Are you experiencing issues with Zivver Backend API? Sign up to receive notifications when Zivver Backend API publishes outages.

Sign Up

Zivver Backend API Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,880 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Zivver Backend API?

Sign up for StatusGator and see all historical information about Zivver Backend API outages and performance issues. Get free, instant notifications when Zivver Backend API goes down.