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Is Zivver down?
Current Zivver status is UP

We checked the official Zivver Status Page 1 min. 58 sec. ago. Learn more
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Recent Zivver Outages and Issues

Follow the recent outages and downtime for Zivver in the table below.

Start Time

Type

Length

Message

Details

April 18, 2024 20:42 UTC

WARN

about 1 hour

Back end issue identified

 See more
Start Time

April 18, 2024 20:42 UTC

Type WARN
Affected Components

Infrastructure - Backend API
Message

Back end issue identified
Details

We have identified an issue with our back end, and are working to find a cause and solution. User may experience degraded performance or log in issues.

April 08, 2024 08:32 UTC

WARN

5 minutes

Zivver Backend degraded performance

 See more
Start Time

April 08, 2024 08:32 UTC

Type WARN
Affected Components

Infrastructure - Backend API
Message

Zivver Backend degraded performance
Details

The revert has been exectuted succesfully, however performance is still not 100% as servers are booting. We will keep monitoring the performance.

April 08, 2024 08:22 UTC

DOWN

10 minutes

Zivver Backend degraded performance

 See more
Start Time

April 08, 2024 08:22 UTC

Type DOWN
Affected Components

Infrastructure - Backend API
Message

Zivver Backend degraded performance
Details

We will revert a change that was made yesterday during the scheduled maintainance window. This revert will include complete inavailability of the Zivver back-end for 1-2 minutes. We apologise for the inconvenience this may cause.

April 07, 2024 18:02 UTC

MAINT

10 minutes

Maintenance

 See more
Start Time

April 07, 2024 18:02 UTC

Type MAINT
Affected Components

Email Integration Components - Mail Submission Agent

Infrastructure - Backend API

Infrastructure - Zivver Email Server

Web Applications - Zivver Web Interface
Message

Maintenance
Details

Date and Time
The maintenance window is scheduled for Sunday, April 7th, 2024. The maintenance will take a maximum of 10 minutes. We will commence at 8:00 pm CEST and aim to be completed by 8:10 pm CEST at the latest.

Reason
We are making additional improvements to the architecture of our database. This is essential to improve the security and performance of our database even further.

Impact
During the scheduled maintenance period, users of the Webapp and other Zivver clients will not be able to log in. Users of the Outlook Web Access client will be hindered from sending normal email for the duration of the maintenance. These users are advised to use Outlook Desktop or Mobile if possible, or try again after 8:10 pm.
If you use the Zivver SMTP Gateway for email sending (also applies to DLP Gateway users), you may temporarily be unable to connect to the SMTP gateway via email clients or automated systems. Depending on the (automation) system used, emails may be returned with an error message. Some email systems will also attempt to resend the emails during a set period.

We understand that this may cause inconvenience and apologize in advance for any disruption. However, this maintenance is crucial to ensure the overall performance and security of Zivver.
If you have further questions or need assistance, please do not hesitate to contact us via Support.
We appreciate your understanding and cooperation.

March 20, 2024 09:52 UTC

WARN

5 days

Zivver OWA plugin degraded performance for some mailboxes

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Start Time

March 20, 2024 09:52 UTC

Type WARN
Affected Components

Infrastructure - Backend API
Message

Zivver OWA plugin degraded performance for some mailboxes
Details

Microsoft has reintroduced behaviour in Outlook online (OWA) that causes issues with the Zivver OWA plugin.
Affected mailboxes will notice emails opening in a pop-out screen after sending the email. As a result, users may experience degraded performance. We are escalating this issue with Microsoft and will keep you updated via this page.

If you face challenges due to this issue, please reach out to support@zivver.com.

2024-04-19 03:30:28 UTC UTC

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2024-04-19 03:30:28 UTC UTC

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2024-04-19 03:30:28 UTC UTC

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2024-04-19 03:30:28 UTC UTC

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2024-04-19 03:30:28 UTC UTC

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Zivver Components and Services

View details of the current Zivver status below.

Name

Status

Details

Zivver Availability Monitoring Tests

 UP See more

Zivver Backend API

 UP See more

Zivver Business Rules

 UP See more

Zivver Chrome extension

 UP See more

Zivver Company Website

 UP See more

Zivver Documentation Portal

 UP See more

Zivver Email Server

 UP See more

Zivver FTP server

 UP See more

Zivver Mobile App

 UP See more

Zivver Office Plugin

 UP See more

Zivver OWA add-in

 UP See more

Zivver Relay

 UP See more

Zivver Secure eSignature

 UP See more

Zivver Support Desk

 UP See more

Zivver Web Interface

 UP See more

1 status change in the last 24 hours

Zivver status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM

  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zivver Outage and Status History

We've been monitoring Zivver outages since April 12, 2020.
Here's the history of service outages we've observed from the Zivver Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

Learn more

DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

Learn more

IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

Learn more

Instant enriched data from
3,580 status pages

About Our Zivver Status Page Integration

Zivver is an Email and Communications solution that StatusGator has been monitoring since April 2020. Over the past about 4 years, we have collected data on on more than 147 outages that affected Zivver users. When Zivver publishes downtime on their status page, they do so across 15 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Zivver to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Zivver is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zivver is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zivver posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zivver enters a pre-planned maintenance window, keeping you up to date.

Zivver does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zivver maintenance events into your unified calendar.

When Zivver posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zivver has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zivver has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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