Question 1

How can MSPs benefit from StatusGator?

Accepted Answer

StatusGator provides MSPs with real-time updates on the uptime of third-party services their clients depend on. With StatusGator,  MSPs can proactively manage and communicate about outages, enhancing client trust and service efficiency.

Question 2

How does StatusGator track the uptime of cloud services that MSPs’ customers depend on?

Accepted Answer

StatusGator aggregates data from over 2,880 cloud vendors and SaaS companies, providing a centralized dashboard for MSPs to monitor the status of any services their customers depend on in real-time.

Question 3

Can managed service providers customize the status pages for each customer?

Accepted Answer

Managed service providers can use StatusGator to create tailored status pages for each customer, showcasing the cloud services they use. Additionally, MSPs can customize their customer’s status pages to include specific regions and features relevant to each client.

Question 4

How does StatusGator help MSPs in proactive communication with clients?

Accepted Answer

To proactively communicate with their clients, MSPs use StatusGator to receive instant alerts about service disruptions. So that managed service providers can inform their clients before they encounter issues. This proactive approach helps in maintaining transparency and building trust between MSPs and customers.

Question 5

How can MSPs send regular reports to customers about the uptime?

Accepted Answer

MSPs use StatusGator for standardized monthly reports. These reports provide insights on the uptime of third-party services and can be shared with customers, providing them with an overview of any notable outages.

Question 6

How can StatusGator help MSPs stand out from competitors?

Accepted Answer

MSPs use StatusGator to offer additional value to their customers in the form of a dedicated, white-label status page for each client and proactive outage management. StatusGator helps MSPs provide a unique and valuable service, differentiating them from competitors.

Question 7

Is StatusGator difficult to integrate into MSP systems?

Accepted Answer

StatusGator is designed for easy integration with a range of typical systems and platforms used by MSPs, ensuring a seamless addition to your existing service offerings.

Question 8

What support does StatusGator offer to MSPs?

Accepted Answer

We provide comprehensive support to MSPs including setup assistance, training for your team, and ongoing technical support to ensure you get the most out of StatusGator.

Question 9

How does a managed service provider get started with StatusGator?

Accepted Answer

Getting started with StatusGator is easy for MSPs! Simply sign up on our website, and we'll guide you through the setup process. It only takes minutes to set up a status page for your customers. We recommended MSPs contact us for a personalized walkthrough.

Frequently Asked Questions