Question 1

What’s a monitor?

Accepted Answer

A monitor is an item on your status page. StatusGator supports two types of monitors: Service Monitors and Website Monitors. Service Monitors check the status of cloud services and hosted applications using their status pages. Website Monitors monitor the status of any website by checking its uptime.

Question 2

What’s the difference between a dashboard and a status page?

Accepted Answer

A dashboard is a set of monitors and its associated integrations. Each dashboard can have a single status page. Many StatusGator customers prefer to segment their monitors either by team, by department, or use-case. By separating services into multiple dashboards, you can publish a separate status page for each or integrate with different systems. For example, two dashboards could send notifications to two different Slack rooms.

Question 3

What counts as a user?

Accepted Answer

Users are those that sign into StatusGator to administer your account: Configure monitors, set up integrations, tweak filters, create your status page, manage billing — anything required to configure and manage your StatusGator account. A User account is not needed to view a status page or use an integration such as Slack.

Question 4

Do you offer discounts for Education?

Accepted Answer

Yes! StatusGator is built for K12 and used by schools and higher-educational institutions around the world. We have dedicated plans designed just for education. Not only are they significantly discounted, but they include more features such as SSO on every plan.

Question 5

Can I pay by PO and invoice?

Accepted Answer

Yes! Reach out to us to pay by annual invoice. Discounted prices for annual plans are shown above. Save even further by paying for more than one year upfront.

Question 6

Do you offer non-profit discounts?

Accepted Answer

Yes! We love to support worthy causes. Please contact us about discounts for qualified non-profit institutions.

Frequently asked questions